Category: | Veterinarian |
Address: | 3747 S Dixie Dr, Moraine, OH 45439, USA |
Phone: | +1 937-293-1993 |
Site: | hdvet.com |
Rating: | 3.8 |
Working: | 8AM–12PM 8AM–12PM 8AM–12PM 8AM–12PM 8AM–12PM 8AM–12PM Closed |
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Becky Brandenburg
I highly recommend this vetinary office.....they are always great with the pets......On June 20 this year, took my dog, Emily in for she had been mooping and not eating much and turning down treats......x rays showed she had a bad liver....she had dropped almost half of her body weight since 2012, said she had a possible tumor......u took a blood test and said u would have the results Wednesday.....I wish I would have waited instead of having her put to sleep. This is the first time in my life I have ever had a dog put to sleep.....I feel like I failed my dog and I should of brought her home and let her pass on her own. Basically, I have been feeling very guilty. If she had something bad like cancer, we could not afford to pay for treatments. I know u told me she was uncomfortable......I just feel so guilty and find myself breaking down and crying a lot over what I did, I pray there is a Heaven for doggies....I believe there is. Please tell me if my feelings are normal......I ask my pastor to pray for me when I broke down and cried, he prayed for me, but told me I was feeling sorry for myself.....guilt has nothing to do with feeling sorry for me......I just feel like I failed to be all the owner I could be for my dog.......Dr. Maimon and Dr. McDonald have always been wonderful and always given great advice. Forgive me for carrying on but I have never felt so much guilt in all my life. This is Theresa Brandenburg, just used my daughters google account for I forgot my password.
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Julie Wilson
Dr. MacDonald is very nice and has always been helpful. Other than that I do not feel as though they care about your pets health and well being. They seem to care more about money. To keep it short, every time we go, they add surprise charges. We never leave with a bill less than $100. Our dog became very sick and over the course of 3 days, I was charged a full $60 exam fee on top of whatever other treatment she needed. On the day of her to be euthanized, the bill began at $420. This included a $60 exam fee, $220 for euthanasia, $40 catheter charge and $100 for the common burial. The vet did not even look in her direction. After some arguments, I ended up paying $330 to put her down (euthanasia + burial only). I called other area vets and found the maximum charge for euthanizing (including burial cost) was $130. I have always asked ahead of time how much the items/procedure will cost, and it NEVER equates to the estimate. I do not appreciate the way this office handled the death of my pet and do not recommend them for your loved one.
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David Lockhart
I have used this clinic 3x. Dr MacDonald is wonderful, very knowledgeable, kind, and genuine. However, Dr Elizabeth was rushed, disinterested, and slightly rude when I asked her about holistic/natural diets. She was too busy to discuss and insisted on commercial kibble....months later,I called to get a price quote for having our cat neutered. They refused to offer a price on treatment/surgery unless I scheduled a physical/checkup appointment ($60+) . I was merely trying to ascertain the cost of treatment because they have nickeled and dimed us in the past with charges no one mentions or forewarns of. I was simply concerned about the price of treatment. The receptionist seemed annoyed and very busy and I had to be put on hold twice. I give this clinic 2 stars bc of the customer service and lack of cost transparency. They appear focused on their profits and not very willing to explain themselves or share their knowledge.
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Alicia Flores
Nice vets...nice reception staff. .BUT...pricing is ridiculous! 1st visit for puppy shots was high. .2nd visit even higher. .by an extra $100...Ive never paid close to the amount they charged in my life for any of my dogs..annoying part is i called to get a quote and they wouldnt give me a price just said itd be similar. ..hmm..an extra $100 is NOT similar. ..its too bad because i would have stayed a customer. .
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Britni Marcum
Super friendly staff and very knowledgable! I took both my dogs in at once and they were very happy to give me options on how to make it more affordable. The vet knew very detailed information about the breed of dog I have and shared a lot of tips. My older dog was nervous so they kept him in the room with me to do shots and had 2 extra techs helping out. I would highly recommend them!
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Renate Lester
Ive been in a few times with my cat who has chronic bronchitis, mostly because they are very close to my house, but have since returned to another vet. While the staff seems very nice and attentive, the prices are higher than other places, and I didnt care for one of the vets there, who seemed disinterested. My cat did not get any better under their care, unfortunately.
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Patricia Edgar
We have been going to Hills and Dales since they opened. We drive to the other side of town when we have several Vet Clinics in our back door. Trust is a huge factor and we love the entire staff. Dr. Maimon and Dr. MacDonald are superior Veterinarians. We highly recommend them.
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janny powell
They nickel and dime you to death and fear monger you into thinking everything is life or death, my dog had bronchitis last year and then Ill for her treatment was $500, and she has it again and I took her to my current vet and it was $105
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Letitia A Wilson
Outstanding care for family pets! Time is taken to explain what the health issue is about. Parents are sent home with printouts with further information. Care for the owners frame of mind is also important!
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Adam Bennett
Awsome, extremely friendly, very knowledgeable, and very professional staff. I will always bring my pets here when in need of a good, reliable vet!
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william cavanaugh
They love pets, are understanding of your issues and take the time to explain medical options. I give them my highest recommendation.
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Joshua Felts
Staff is very personable and truly cares about your pets. I wouldnt ever move because I cant see myself taking my pets anywhere else.
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Micki Torres
We have been taking our dog here for two years. Very nice, professional staff who all clearly love animals.
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Susan Orndorf
Dr. McDonald is friendly and shows such compassion for the animals he treats.
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Jim Simonson
Ben coming here for years, very pleasant and knowledgeable staff
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MDB
Really nice desk staff. Cute pup hangs out behind the desk
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Jon Bell
These guys do a great job. Highly recommend.
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mark proffitt
Great service.