Barclay Hills Animal Clinic

Reviews 7

EL

Elichia Owens

Do you love your pets? Dont take them here. You can easily find another veterinary clinic with competent, compassionate employees. Barclay Hills offers sub-par animal care for higher prices than you would pay elsewhere, with an incredibly rude and apathetic attitude to boot. Today, Barclay and Dr. Farro advised me "not to worry" that my dog had gotten into a box of steel wool pads and possibly ingested the steel fibers. The woman on the phone, Michelle, actually had the audacity to laugh at me when I called in to ask for advice. When I asked her what exactly the joke was, she had no answer. I contacted two other vet hospitals in the area, and both recommended an emergency appointment and X-rays, with possible follow-up care (stomach pump and overnight observation) if my dog had steel wool fibers in her stomach. Again, the "staff" at Barclay told me, literally, "not to worry." They didnt ask how long ago the incident had happened, what she had ingested specifically, etc- just dismissed my concern and gave me incredibly dangerous advice, which I luckily didnt listen to. I wound up taking my dog to a VCA on 82nd drive, where they administered an exam, did X-rays, and resolved the issues, all while displaying compassion and competency at the highest level. Barclays Hills is a joke of an animal clinic. Dont waste your time, or worse, put your pets at risk.

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AS

ashley osburn

Only in it for the money. I have gone to barclay for YEARS. Paid everything on time in cash or in card in full. The one time I need to do a payment plan they are unwilling to help. They put me on a payment plan for just the visit itself and not the urine samples or the blood tests, or the medication he needs to save his life. My dog is puking, not eating, losing weight, peeing straight blood, and is going unresponsive at times, This all just started today. When I brought him in they said I could be on a payment plan but that they would help me with the blood tests to see what exactly is going on. Once I got to the front desk they told me no and threw the blood out basically. I told them I would have the money by tomorrow when the results were back in and they told me no and that i would have to pay another welness visit fee and then have the blood drawn again and pay for it then. My dog is starting to die they dont care. I have the money right now for the blood tests (sold a old farm truck for 200 bucks for quick cash) and they are closed now, i missed it by 20 min. After we find out whats wrong with my husky Im going to drop that vet and find a REAL vet.

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A

A Private User

over the years I have owned about 30-40 pets. With 3 daughters & 5 acres theres a lot of room for animals and we are top notch animals lovers. We have had Dogs, Cats, Ferrels, Hamsters and even a Prairie Dog.I wouldnt take any of my beloved animals anywhere but Barclay Hills. All the Dr.s are extremely caring and sensitive to each animal. Its amazing how they know each of my 4 cats. The clinic is clean and ran very efficiently. In this economy I must remark on the price....They are lower than most places. Ive been to many animals clinics over the years and would never take the time to write a review on them because it was always the same old story no treatment unless you can pay. Its sad but very true. I know that Barclay Hills would go beyond business practices to work something out with you rather than let you leave the premises with an ill animal. Come be part of the Barclay Hills animal clinic family in Oregon city, Or. Patty C.

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GI

Gil LeBlanc

We started going to Barclay Hill Animal Clinic at least 20 years ago. It started when a dog we had got her belly and leg hair tangled in a plastic covered dog tie down, made for dogs. It got caught so tight and was so painful for her and she was so raw in the area that it started to bleed. Thankfully she was not caught in it too long as we always check on her when we let her out with it and usually no more than an hour or two. It was very painful to see her like this and we had no idea who to call, especially it being a weekend day. I called Barclay Hill and within about 1 hour, Dr. Farrell (Spelling?) came out and all ended well. Since this day we have always owned a dog and have always went to Barclay Hill. The staff seem to really care and even though we have seen some staff changes over the years, they still treat our dogs as their own. We are very happy with them and would highly recommend them without hesitation.

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CU

Curtis Diemer

3 different occasions, 1. Emergency my puppy was fainting and really weak. Called and they told me they didnt have time. WTF 2. The nurses that give the shots always did it wrong and left my Cavilier in absolute pain for 3 days. WTF 3. My bad i should of just asked for a refund, We bought the year shots puppy package. I took her in to get a rabies shot, The Vet gave her shot and very mild yelping... 3 days later a bump had been noticed under the skin. kinda let it go with being told there might be some discomfort. 2 weeks later i notice a pingpong ball sized softlump under her skin, where the shot was given. callled Barclay Hills. after the appt they say no charge for the visit, Me. I wasnt paying for it in the 1st place you gave the shot in the wrong place and not she has an infection and they make me pay for medicine to fix their messup. POOR SERVICE CRAPPY CUSTOMER SERVICE

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JI

Jim Stevens

Been going here for over twenty years. Spent thousands of dollars here. Recently bought a pup and took her here for her vaccinations. My pup contracted parvo five days after here last visit to Barclay hills vet. Coincidence? She began to show the typical symptoms. I took her in there and she was diagnosed with parvo. They gave her an antibiotic and sent me home. What? No one should ever attempt to treat parvo at home. After learning that on my own, I called today at 7:45am and asked to have Dr Ferro call me asap. He called me at 5:50pm. Ten minutes before they closed. Told me that my pup should be hospitalized. He waited all day to tell me that? Why? To give my pup a better chance to survive? Cruel Written by Jim and Lucy Stevens

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SE

Sew savy

A cat found me and asked for help. Infested with fleas and hungry, I fed it till I could get to an open vet. The first vet treated the fleas and wanted me to bring (her) back the following week for rabies vaccination. I had an OFF feeling so when this cat that I intended to keep and love developed rapid breathing I took her to Barclay Hills instead of the first vet. They bothered to do some tests and found serious problems. Unfortunately, the sweet, declawed cat was so old and had cancer, arthritis and lungs full of fluid. She came to me to bring her some peace and rest. I will take any animal I have to these kind, gentle, and knowledgable souls. They have ample staff who are also kind and knowledgeable..

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