Quest Diagnostics Easton - 22nd St

Category:	Medical Laboratory
Address:	229 S 22nd St, Easton, PA 18042, USA
Phone:	+1 610-515-9784
Site:	secure.questdiagnostics.com
Rating:	3.2
Working:	Closed 6:30AM–3PM 6:30AM–3PM 6:30AM–3PM 6:30AM–3PM 7–11AM Closed

Location

Photos 5

Reviews 5

Stephen Baucom

Unreal. I went in to take my son for routine labs. I had the prescription and insurance cards on my iPhone and have presented either my phone or an email (fwd) in order to accomplish the communication needed at other DRs offices. Some grouchy lady was behind the desk and I offered her a cheerful "good morning". She replied with a grunt and a scowl. I then told her who I was, who my son was, and what we were there for. "Where is your insurance card and prescription?". I said "I have it on my phone, I can forward it to you". She then proceeded to tell me that an email "couldnt work" and that without a piece of paper "right now" that they "cant" do labs. I offered to go home and print after a reschedule and she had no idea what an PDF or attachment from a DRs office was. I tried to explain and was cut off with more "cant" answers. I dont understand how someone with such a lack of soft skills is at the desk for first impressions. I will not consider this location or company in the future. This has been a completely avoidable situation and there are many fresh college graduates coming out of Medical Office training that should be considered for this type of position.

Annelle Conover

Ive been going to this Quest since 2000 and because Im diabetic Im required to test every 3 months. Thats a lot of visits in 17 years. Only once did I have a problem! I find the techs very good at what they do and again only once were they not able to get my blood. As far as the other reviewer regarding HIPPA violations, did you ever think you could sign in with a dummy name and they would call it? Poor excuse for giving a negative review. I set appointments so I dont have to wait. I would not go any other place!

Charlene Holmes

Serious HIPPA violations such as calling out peoples first and last names. Other quest locations have never done that, but this one does.

Shelly Gottlieb

The staff is very friendly, professional, and very good at what they do.

Michael Pfister

Kind staff , fast service