Hanover Hospital

Reviews 3

KA

Kathy Brenneman

I can honestly say this was my worse hospital experience ever, and I have had many of them. Unfortunately, it was in our home town. My daughter who never complains about pain woke me at 2:30 a.m. doubled over in pain. I immediately took her to Hanover Hospital ER. As soon as we walked into the ER everyone said they could see my daughter was in bad shape. Let me tell you there were a bunch of people in the waiting room. One girl had blood running down her face and they were letting her sit there. Everyone was telling the reception girl to take her ahead of them, we can see shes in bad shape. I wheeled her into the waiting room and there we sat for hours upon hours. We got there at 3:30. The triage nurse called us around 6:30 or 7:00. The new shift was coming in and the sun was coming up. The triage nurse left very soon after checking her in. We were taken to the back and waited. It took the nurse a while before she got her settled in and then it took about another hour for the doctor to come in. He sent her for a cat scan because he wasnt sure, it could be appendix, kidneys, spleen, stomach, anything. In the mean time some labs came back. The doc ordered IV fluids and antibiotic. There was blood in the urine. Now kidney stone? Kidney or bladder infection, even though no bladder symptoms. It was a comedy of errors. The nurses and doctor is stretched to their limits. There was one doctor in the ER on a Thursday night/Friday morning. There were patients waiting in the ER to be admitted. The small staff could only do so much, they are only equipped to handle so many patients with one doctor. The hospital has lots of beds upstairs but does not schedule the staff to tend them. The wards can only have x number or patients per x number of nurses. So the ER staff is babysitting people who should be upstairs and they cant tend to ER patients because they are stretched to the limit. The hospital administration is at fault here. Any nurse or doctor will tell you that. I just feel sorry for the ER staff because the anger is taken out on them. Only one doctor for a whole ER??? The administrators need to wake up. I can tell you I wont be coming back. My daughter had a very serious kidney infection. She could die from that. Just lost my mom to that. I was mortified by the treatment or lack of that my daughter received. We did not get out of there until lunchtime. Almost a full 9 hours in the ER and only being treated for a couple of those hours. Never again. I feel sorry for the poor doctor and nurses that have to work under these conditions. The hospital doesnt have money to pay staff yet they are paying very expensive air time for television commercials to be shown, during prime time. They have money for magazine ads, yet they are letting the hospital go to crap. Not too mention all the doctors they have treated so badly in recent years. I guess thats why theyre all pulling out and going with Wellspan or just giving up their privileges all together. You administrators better wake up. You are driving a once well hospital into the ground.

DO

Dougie Pooh

Read some reviews, one asked for a bandaid and waited over an hour to get one. WHY would someone go to a hospital for a bandaid? An hour? Do you think maybe they were busy attending those who needed more than a bandaid? I now live in York, but was born at this hospital. I carry a medication list in my wallet, first thing they see when it is opened along with notice in red, that I am diabetic. On reverse side in bold black marker is "DO NOT TAKE ME TO ANY WELL SPAN FACILITY. Hospitals of preference are York Memorial, Hanover Hospital, Holy Spirit, Lancaster General Hospital and Pinnacle Health Hospitals. Despite my older brother being killed at Hanover Hospital, I still prefer Hanover Hospital over most other area hospitals. My older brother was born a few weeks premature and in oxygen tent. In 1949 oxygen flow was not regulated with digital or analog (mechanical) equipment to give more oxygen when the infant was awake and less when asleep, but was increased/decreased manually by a nurse in the nursery. One morning when my brother awakened and needed more oxygen, the nurse on duty turned the valve knob in the wrong direction, cutting the small amount of oxygen to even less flow of oxygen, and my brother suffocated. WHEN I had unbearable pain in my side around in mid 1990s,, my wife took me to YORK HOSPITAL. After over 5 hours of various testing, xray, die injection, cat scan and more, I was sent home with a bottle of Ibuprofen and diagnosis of abdominal cramps. A week later, I went through the same thing. Another week and the sharp, unbearable pain attacked me while at work in Abbottstown so I went to the closer, HANOVER HOSPITAL. Within 15 minutes, had been x-rayed and the tech came to the ER and showed me the x-ray , pointed out the oval area that was my kidney and a whitish area that was a kidney stone over a half inch big. The tech could NOT believe that the YORK HOSPITAL did not see such a HUGE kidney stone. Im convinced YORK HOSPITAL does not know what a kidney stone is. AND a friend of a lady i know wont go back go back to YORK HOSPITAL since the abdominal pains were becoming worse and worse more than 2 weeks after the hysterectomy, so her doctor ordered x-ray. Turned out a pair of forceps had been left inside her! Do NOT take me to ANY Well Span Facility, thank you!

MA

Mark Wildasin

My wife had trouble getting her breath, she had been fighting a bad cold, which was diagnosed by her ENT, earlier in the week. But by Saturday afternoon she couldnt get her breath.I took to the ER, she was examined, after waiting several hours, they gave her several breathing treatments, which did help a little, pumped her with antibiotics. Her oxygen level was in the low 80s. Of course they ran several blood tests, but never really diagnosed why she couldnt breath. Finally at 6am Sunday morning they discharged her with a blood oxygen level of 86, and we were told that she could treat at home. Took her home got her settled, of course being in the ER overnight, she went right to sleep. Only to be awaken in a short period of time, not able to breath again, at this point I phoned out primary care physician, (he is with WellSpan ) told him what had transpired in the last 18 hours, he immediately said to bring her to the ER. in Gettysburg. Once we arrived, she was taken back immediately, her oxygen level was in the low 80s once again, blood work came back within minutes, showing she had pneumonia in both lungs, they immediately took her to the intensive care unit. A lung specialist was called in immediately. She was in a very bad way. I asked the Dr. if her condition could have happen with a short period of time, No was his reply, her pneumonia was well advanced. So my thinking is that the Hanover ER miss diagnosed her, was also told by the staff treating her now, that no way should she have been discharged with such a low oxygen level. After 5 days in intensive care, then to a regular room for 6 she was discharged. I will not make any negative comments, You can make you own choices. Just sharing my experience.....