Category: | Veterinarian |
Address: | 1016 Cocoa Ave, Hershey, PA 17033, USA |
Phone: | +1 717-534-2244 |
Site: | hersheyvet.com |
Rating: | 3.8 |
Working: | 7AM–8PM 7AM–8PM 7AM–8PM 7AM–8PM 7AM–8PM 7AM–5PM 7–11AM |
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Jessica Vadlamudi
I feel that Dr. Kevin was very good and tried to find the real problem that my pet was having; however, I am not at all impressed by Dr. Sam. When I took him to the vet he was sick and seemed to have some kind of UTI or prostate infection. She did blood tests and an x-ray and said he had an enlarged prostate and should start a certain prostate medication. I found out that this medicine is contraindicated in dogs with suspected liver disease and when she drew his blood his liver enzymes were elevated and I had told her that we feared he may have a congenital liver problem. I also requested an ultrasound but she wanted to try the medicine first. She also told me that I could give him the medication with peanut butter (even though his pancreatic enzymes were elevated) and that he may have a bowel obstruction. The next day, my dog got much worse and it turned out that the prostate medicine caused him to go into liver failure and he died a painful death soon after. When talking to Dr. Kevin, he told me I should not have given my dog peanut butter with his pills (although Dr. Sam told me I could) and that he doubted my dog had anything stuck in his bowel and he thought Dr. Sam just saw a shiny place on the x-rays and diagnosed it. Dr. Kevin tried to save my dog but it was too late. He was gracious enough to come in at 2am and end my pups misery.. but he died at only 6 1/2 years and I cant help but wonder if he would have lived longer if he didnt see Dr. Sam. I am beyond devastated and dont want anyone else to face the issue I had. She diagnosed him with prostatitis without doing even a urine sample or using a catheter to try to see if white blood cells were present that were causing the infection. Dr. Kevin wasnt even sure my dog had prostatitis and the medicine she gave him killed him (his liver enzymes sky rocketed over night). I am beyond upset and questioning why I didnt fight harder for more tests. I paid her $800 to quickly kill my dog. Im not saying that his illness was initially caused by her, but his liver failed as a result of the medication and I dont know how I will ever be able to get over this..
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A Private User
I have been taking my dogs to Kevin Schengrund for over 4 years now. I find him to be very thoughtful and caring. He is direct and matter of fact, but thats how things are in life, sometimes there arent a lot of options. There have been times when I have been financially stretched and I have been open with him about that and he was understanding and we directed our approach based on those constraints. Last month, I sadly had to put my dog down. The way Kevin handled the situation was perfect. He gently validated my decision and was very gentle about the whole thing. I did have sticker shock when it came time to pay for the cremation of my dog. It was more than I expected, HOWEVER, it was ABSOLUTELY WORTH EVERY PENNY when I picked up the ashes. The package that he has with the cremation service made me smile. My dogs ashes were in a beautiful wooden box with a rose inlay on top. When I opened the box, there was a tiny rose atop the ashes with my dogs name in the corner. They also provided a small imprint of my dogs paw that was glazed in a opalescent finish with his name and dates on the back. There were also two touching cards from both the crematorium and the Hershey Veterinary Hospital. Walking away with that was priceless. Less than a year ago I had to have my father cremated, I was devastated when his ashes arrived in a cheesy plastic box and spent hours agonizing over which urn was right. I was able to bring Scrappy home with peace in my heart, no anxiety over what to put him in or how big the urn needed to be, he was already perfectly at rest! While the prices at Hershey Veterinary Hospital may be a little bit higher than other offices, the hours that Kevin offers are ideal for a working family. I have also known him to call and check in on us when something is going on and he has made special exceptions to see my dog when we were in crisis mode. Those services and that peace of mind are worth it to me.
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Debra Wilson
Horrible. My dog had Addisons Disease. First, vet told me they would give me options for treatment; they only gave one option .. very expensive monthly injections, more expensive than any other vet in the area (I called four other vets); there was another option available at a huge fraction of the price (oral custom pills). When first diagnosed, the vet claimed that they had to wait over the weekend to determine the price of the injections ... Only to layer find out they STOCKED this medication. Addisons occurs in two stages. When first diagnosed, he was first stage. Vet told us of medication to give dog for first stage for $5/month. We, however, decided to let our beloved dog die because the 2nd stage injections were two expensive to give him for the rest of his life. We were heart broken. A neighbor told us about the cheaper second stage oral medication, so we told our vet. So we started the first stage meds ... for $18 instead of $5; when I asked about the different price I was told to take it or leave it. So I bought them. Turned out that the dog was in second stage by this time, but I didnt know it and they did not check. Dog died a week later. This was a 2.5 year old pure black lab ( with good hips) freshly trained to retrieve ducks. He was an awesome companion with an affectionate personality. Still crushed over this. So many opportunities to save him, but several delays (theres more to this story) and poor decisions by vet killed our pup. Vet knew he did wrong because he put our dog down in the end at no cost. I hope that he changed his ways as a result.
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A Private User
When we got our dog, we had an issue on a weekend and this was the only vet we could find open on a Saturday. The first visit was ok, but expensive. Our dog had a seizure about a year later so we took him in. After tests and questions (one of the questions involving the word sh** coming out of Kevins mouth) he told us sometimes dogs just have seizures once in a while but sometimes they have them every day. In which case, he would be medicated. If the medicine doesnt work, "then youre just f***ed" Seriously? Im no prude by any means but I dont care if youre an animal doctor, youre still a professional and shouldnt be swearing to your clients. A friend also found a blind deaf dog lost in the rain. It had a tag with Hershey Vet Hospital on it saying if found to call. So she did. It was after hours but Kevin was there and answered. He told her to call back in the morning and talk to "one of the girls" My friend was not allowed to have animals in her apartment so she had to find someone to keep the dog overnight. They found the owners themselves the next day and it turned out these poor people were distraught, searching for their dog ALL night. If he really cared about his clients, he could have spared that family all that worry by just looking up the number on the tag. He also treated a Milton Hershey student poorly when she interned there. Needless to say, we stopped taking our dog there and will NEVER go back or recommend this place to anyone.