Bryn Mawr Rehab Hospital

Reviews 4

ST

Stephen Worth

Where do I start? Well my sister was in a car accident and sustained major injuries. After about 6 weeks in Jefferson she was transferred to Bryn Marw. After about a week there she was aloud to scratch the stitches out of her head down to bone to the point where she needed to go back to Jefferson for emergency surgery. After another 2 week stay in Jefferson she came back to bryn mawr and we found out she lost the single person room she had. She was now in a corner of a room with another person she had no space to even put pictures up and we could barley put a chair next to the bed when visiting. 3 weeks later she was put in a smaller room with even less space which we thought was impossible but they found a way. Along the way we dealt with some of the laziest nurses and 1 on 1s you could imagine. We have came for a visit to find her soaking wet (urine) who knows how long she was sitting like that but when I say soaking I mean dripping wet. The nurses refused to take her to the bathroom on more then 1 occasion and thats just when we where there who knows what she had to deal with when we werent there. More then several times we would get there for a visit to find that her food tray wasnt even touched she had a severe brain injury and severely broken leg and couldnt get to it without help and they didnt even take the lid off the plate and this was all the time. After talking to higher ups and being told they would look into it we got know feedback whatsoever and the problems are still continuing as I write this. If it was up to me I wouldve taken my sister out of Bryn Mawr after they let her hurt herself to the point of needing emergency surgery but being just the brother its not my call. I cant speak on the actual therapist because I dont have any interaction with them but the nurses are lazy as could be repeatedly making excuses of why they couldnt or wouldnt do there jobs. Update: December 23rd my sister went to Jefferson for what we were told was a Dr. visit for "just a check up". Only if wasnt only a checkup they admitted her and scheduled her for surgery because she had gotten an infection in her leg that was down to the bone. Thats 2 infections in 3 months while at Bryn Marw. The 1st required a 10 day stay at Jefferson during which time we could not visit her because the Pope was in Philly and everything was shut down. The 2nd meant she was even further from home on Christmas needless to say we as a family are far from happy and actively looking for another rehab facility to place her in after shes released from Jefferson.

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TO

Todd Elliott

So far I have had 3 family members who have been admitted to Bryn Mawr Rehab Hospital. My mother was a patient there about 15 years ago, my father-in-law was a patient there in 2003 or 2004 and my wife is being treated there now (2013). All three of the contacts with the facility were very very positive. When my mother was there it was after a long hospitalization which had made her very weak and de-conditioned. The rehab kept her for about a week because she didnt want to work. They felt that they couldnt do much for her and they were right. She basically wanted someone to wait on her and that wasnt going to happen there. They tried to get her back on her feet but because she wouldnt cooperate, they released her. Totally appropriate decision. When my father-in-law was a patient there it was after he had been operated on for a brain aneurysm. He was much more willing to do the different therapies and they helped him get back on his feet end even helped him get to the point where he could drive again. We thought the care he received there was awesome. My wife is getting phenomenal care. Her visit to Bryn Mawr Rehab comes after a 10+ week hospitalization during which she spent most of the time intubated and on a feeding tube. Needless to say, when she reached the rehab she had lost considerable muscle mass, she was weak, she couldnt feed or dress herself and she needed help with just about all daily life activities. So far she has been at the rehab for about a month and during that time she has relearned how to feed and dress herself, she has regained a considerable amount of her strength and she is even beginning to be able to write and sign her name again. In short, the doctors, nurses, techs and therapists have been amazing. My wife has been working hard during her stay at the rehab. She wants to come home and we want her to come home too. With the efforts that the dedicated folks at Bryn Mawr Rehab are making, I am very confident that when she does come home, although she will still having some healing to do, she will be ready to be on her own. I and my family are very grateful that Bryn Mawr Rehab exists and is so good at making people better. Thank you!

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DA

Damien Zion

My cousin had a stroke and was in BMR for inpatient and day therapy. Inpatient was a very good experience and staff was extremely friendly and compassionate. So we went with the same expectation to day therapy. All i can say is that I would never recommend it to any family or friend to go to day therapy program. The OTs are all COTA certified, which means they are just therapist techs and not even real therapists. When you see Insurance invoices, the charges for these techs are as high as therapists. Almost $500 per hr. that is billed to the insurance. Sometime all they did was massage her hand for an hour. For amount billed, that was one expensive massage, I would say. OT session always started 12-15 mins late every day. Though they billed for full one hour. None of the therapists have kept up to date with their skills for a long time. They have no idea of latest therapy methods and keep using same techniques regardless of the persons need to situation. With major breakthroughs in technology, there are lot of latest devices available for upper and lower extremity that other rehabs like Magee and Moss have incorporated in their therapies. However, BMR has none for upper extremity. They just have 5 REO-GO, which as per their own therapists, no one ever uses. We feel we wasted our precious recovery time at BMR and would have seen better results if we had chosen Magee or Moss rehab.

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JO

Josh Smith

The people here are nice and very helpful but they keep you longer than you need to be here so they can keep collecting insurance money. Its ridiculous Ive been here 4 days longer than I needed to be but I have to stay because they never ordered my wheelchair to go home. They PT and OT personnel are great but the rehab only cares about making more money! Its disgraceful Im going home tomorrow only because I started to make a fuss about things and thats when they started the process of getting me ready to go home not Saturday when they told me when I was good to go home. They started the process on Wednesday its ridiculous I would go to a different rehab simply because they will keep you here longer just to get more money out of you. F**k this place

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