Riddle Hospital

Reviews 7

S

s p

Switched to this hospital this year. Tried to get multiple appointments in the past few weeks. The call center is EXTREMELY incompetent. They actually laughed at me over the phone when I was trying to see someone after I was hit by a car and having difficulties getting the insurance of the driver that hit me. Almost understandable, right? Set up an appointment and went in only to get turned away. Theres one day off for nothing. Im currently trying to see a dermatologist and need a referral according to Aetna but apparently you also need an establishing patient visit? ....Except that they arent open until August and theyre during business hours(less to be honest). Basically I need another random day off work so I can take another day off just to say hi, you have my file and theres nothing wrong with me for Riddle to check out? Thats basically stopping by to say hi. Their ray of hope is you go with the new doctor or a nurse practitioner. (Why is anyone paying for insurance again?). Unfortunately, I would be more comfortable talking about things with a woman and also preferably not have to take off work for establishing anything. Seriously, August when its currently May? Ultimately, this hospital cares a little too much about themselves rather than their patients or relationships. I get that to an extent for certain things but at this point its pretty petty and one sided. Also, seeing that a majority of the good reviews are sketchy looking, that should tell you something in itself. Theyre so shoddy in service that Ill actually be willing to pay out of pocket somewhere better until my companys insurance signup comes again. It will literally be less time, money and disappointment.

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JK

jk08

Went to their emergency after vicious dog bites. Serious wounds, including two one inch gashes on both sides of hand, with a ridge of flesh oozing out of one. There three hours. You would think they would offer triage. Not only that, after three hours never saw a doctor! Only a PA. I would have been better off NEVER going there, period! What did they do to charge my insurance company $1601? They squirted the wounds with saline solution like you would cleaning your contact lenses. That little pressure. Not using the attached cup to create real pressure. The PA said she was going to partially stitch them up. I asked her before she started if the oozing flesh from the palm wound would go back by itself (I didnt want the stitches). She said she would push it in. So you have serious dog bite wounds sitting around for three hours; getting "watered" with saline solution; getting all stitched up; nice and cozy - for the germs. Next morning the hand blows up (wasnt even swollen before)... another doctor removes the stitches, drains the wounds, and tells me if that doesnt clear it up its going to need surgery to remove the infection! I complained to Riddle. The doctor responding asked me if I requested to see a doctor! WTF do you go to the hospital emergency for if not to get treated by a doctor? So, for all this ???? they want $1601!

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DR

drew freeborn

MY MOTHER WAS TAKEN TO RIDDLE AFTER A MASSIVE STROKE, THE CARE SHE RECEIVED WAS EXCELLENT. SHE WAS TAKEN THERE ON SAT. N PASSED AWAY EARLY MONDAY AM, THERE WAS NOTHING THEY COULD DO BUT MAKE HER COMFORTABLE N CLEAN. WE STAYED THERE IN THE ROOM WITH HER SOMETIMES ALL 5 OF US. THE NURSES COULDNT HAVE BEEN NICER TO US,WE WERE OFFERED ANYTHING WE WANTED TO EAT,DRINK N BETTER CHAIRS. THEY ASKED IF WE NEEDED BLANKETS OR PILLOWS. THE WHOLE TIME THEY WERE ALSO GIVING OUR MOTHER THE BEST CARE THAT I HAVE EVER SEEN.WE WERE ONLY ASKED TO LEAVE THE ROOM SO THEY COULD REPOSITION HER N CHANGE HER. THEY WERE THE BEST YOU COULD ASK FOR IN EVERYWAY. THEY BRUSHED HER HAIR , USED CHAPSTICK ON HER LIPS N EVEN LOTION ON HER FEET. EVERYTHING TO MAKE HER COMFORTABLE N CLEAN, WE STAYED AROUND THE CLOCK N WERE NEVER ASKED TO LEAVE OR THAT THERE WERE TO MANY OF US. WE WERE EVEN TOLD WE COULD SLEEP ON THE OTHER BED IF WE NEEDED TOO. I DONT KNOW IF I SHOULD PRINT THERE NAMES BUT I WILL IN A LETTER TO RIDDLE. GREAT CARE FOR OUR MOTHER N WE WERE THERE TO SEE IT ALL THE FREEBORN FAMILY

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LI

Liz W

In regards to Dr.KITCHEN, I have to disagree with Mr.Sekel! Im sorry you had a bad experience with Dr.Kitchen. I personally think he is absolutely amazing! He took care of my husband and my daughter on two separate occasions and was phenomenal, he definitely knew what he was talking about and both of husband and daughter were feeling much better when he was done with them! He had great bedside manner and i have worked in an ER for a very long time, I remember saying to my husband " I wish there were more physicians like Dr.Kitchen"! God bless you and I hope you stay well! I think riddle is a wonderful hospital ! There are some Labor and Delivery nurses they could do without ? The rest of the hospital is absolutely amazing and for the most part the labor and delivery nurses are fabulous except for that handful that make it quite obvious they dont want to be there? I was a first time mom and NO one even showed me how to breast-feed? I had to ask a coworker ? I wouldve learned before hand but was told I would be taught at the hospital which was not the case!

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AL

Allison Lackovich

I went to the hospital in December to get stitches on my finger. We told them that it was a workmen comp case and they said okay, and took our information. Two weeks later I had to go back to the hospital because they told me my stitches would dissolve but they never did. When I came in, they said "oh the doctors gave you the wrong stitches." When we back the second time, we told them it was a workmens comp case and they even had someone come over who works with workmens comp. and she took our information. They billed me and sent a debt collector even though we told them two times already and both times they took our information, but didnt acknowledge that it was workmens comp. Im not sure how the system works but to give me the wrong stitches and bill me for something we told you that was workmens comp is very frustrating. I have other stories too. This is not a good hospital.

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DA

Dawn Dussell

Worst hospital stay ever! Ive had different surgeries over the years, 1 being part of my bowel being removed. I had hernias done here and they left me in pain crying for days! They opened the belt that was put on my after surgery and didnt put it back on correctly and moved me before I shouldve been moved, while screaming "please dont move me"!! I got a bed sore because they sat me back on the drain and didnt bother to check! I still have a drain in 6 weeks later and they dont know why and wont see me sooner even though they have my Ct scan results. Im definitely going back to Crozer!!! I shouldve never switched!! Taylor Hospital has always taken good care of me. I shouldve stuck with them!! A lot of the nurses were exceptional but the bad ones made it unbearable!!!

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A

A Private User

If you are really sick they will fly you to Philadelphia anyway. Why waste time, go to HUP if you feel life threatening. There is no neonatal. My friend was taken from there to Crozer then flown to Hannaman in Philly. He died, he was only 40. My granddaughter was left to scream for 2 hours while under observation right after she was born while I watched helplessly. No one was observing her though. Turned out, there was nothing wrong with her. The delivery doctor was nice but we only saw her briefly. They apparently had a lot of babies that weekend, too bad my granddaughter had to bear the brunt of their staffing problems. Its worth the extra mileage to go to a city hospital if you are really sick, one that will call in extra help if they need to.

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