Category: | Dermatologist |
Address: | 11623 Angus Rd, Austin, TX 78759, USA |
Phone: | +1 512-345-9411 |
Site: | laserskin.com |
Rating: | 4.3 |
JO
John Pieper
I was 17 when my medical disease started while living at Bergstrom Air Force Base. Bergstrom did not have the services I needed and I was allowed to seek a private dermatologist and I was relieved and pleased to see that Dr.Coverman was in private practice here in Austin after his time in the Air Force where I met him many years earlier and that he decided to open a practice in Austin. He treated me with the most advanced treatments at the time and I was able to lead a more comfortable life and learned a great deal about my disease which has no cure from him. I am now once again his patient all these many years later as my disease process is proving to be rather resistant to the most advanced treatments available. Yet he hasnt and wont give up when a patient presents a challenging case. His office is comfortable, inviting, and feels like entering a very nice living room. His entire staff is personable, friendly, efficient, and very professional. They make you feel comfortable and are as compassionate about your health care needs as Dr. Coverman himself. They greet you with a smile, and work quickly to let Dr. Coverman know you are there and are seen quickly. This is not an office like some others with a row of 6 or 7 rooms where the doctor makes his way down the rooms, spends four or five minutes with you, then leaves to go to the next room. When Dr. Coverman comes into the room, he is polite, calming, and its very clear you have his undivided attention. You are his primary focus for as long as you need to speak to him. He is a textbook of dermatological medicine who speaks "patient speak" and doesnt make you uneasy by using medical terminology that you wont understand. He carefully explains his thought process in diagnosing your condition and immediately knows the most up to date, most modern treatments available and explains what hes prescribing, what the medication does, what you can expect from the medication, and will allow you the time you need to ask any questions you may have and will make certain you understand his treatment plan and instructions. Also being board certified in internal medicine, he has spotted other medical conditions that concerned him and he has many colleagues who practice in different specialties. He knows them personally and professionally and consults with them on a regular basis in case I need to be referred to a specialist for something he determines needs further investigation outside of my dermatological problems. He is soft spoken, knowledgeable, empathetic, and and concerned about your TOTAL well being and you feel like youre just talking to very good friend. Whether you see him for simple dermatological conditions, or stubborn, resistant conditions like mine, your visit doesnt end when you leave his office. He stays current reading the most up to date medical journals , and attends frequent conferences. If your condition is particularly challenging such as mine, keeping my personal information private, he will consult with other specialists at these conferences and will seek advice and guidance from fellow dermatologists to see if theres something else he can do for you that other doctors might be trying There have been many times at my follow up visits he will tell me that he spoke to other dermatologists, or pharmaceutical representatives or read new research and will tell me, that "Theres something else I learned we might consider trying" or "I spoke to a pharmaceutical company and learned that there are more advanced treatments in the final stages of testing so as they are released, we can try those". He also understands the psychological problems associated with certain dermatological conditions and will ask how Im coping and will suggest seeking help for those struggles if Im having difficulties. Not only does he treat me, he coordinates with my other doctors Im seeing for other medical issues, he refers me to other specialists when he becomes concerned about other medical problems, and I cant imagine going to any other dermatologist.
A
A Private User
He is hands down the top dermatologist in the Austin area, he has been here for 34 years, and my family and my husbands family used him, and now our children go to him. He is on top of the latest treatments, discoveries and research in his field without a doubt. He has helped us through a very difficult situation with our son, which was caused by another dermatologist in the Austin area. Our son has been physically scarred by misuse of an acne drug(by previous term), which then created mental anguish for him. Dr. Coverman has gone above and beyond to help make the best of what our son has been dealt. It is not out of his character to call at home to check on a patient, or just to discuss a new idea that he has been thinking about or researching for our son. He is thorough, kind and generally wants to help remedy any problem, its just who he is. In his thoroughness, he encouraged us to go to pediatrician do to some numbers that were slightly off in blood work. We followed his encouragement and needless to say ended up in the hospital, with our son being diagnosed with a disease. We would have never jumped so quickly if it werent for Dr. Coverman. And of course when he heard, he called us at home to check on our son. We highly recommend him to everyone we come in contact with. His staff is extremely friendly and goes out of their way to accommodate our crazy schedules. They are very personable and always treat our family with kindness and sincerity. Dr. Coverman makes you feel like he actually cares, which is very different from most doctors now.
SH
Sharon Pennington-Pellegrin
I went to see Dr. Coverman to be treated for a suspicious spot above my eyebrow. I received treatment and pleased the procedure was performed without leaving a scar. I also began Botox on my forehead area, and love the no more wrinkles look! I began to get comments like "you look tired, or are you mad"? It was time for a Juvederm filler from my nose, down to where the corners of my mouth were turning down. Amazing, I never have felt the needle. He is so great to explain before each procedure and during, exactly what he is doing. I really appreciate the professional and respectful attitude of the entire staff. Dr. Coverman is so intelligent, and has a wonderful chair-side manner. I retired early from the medical field, and in my opinion this office is for sure a 5 star rated medical practice. I feel comfortable asking any question and have never felt preasured into doing a procedure I wasnt sure about. Feeling and looking younger now, after being a part-time model 22 years ago, is so nice. Im a happy patient!!! Thank you Dr. Coverman and staff! :)
A
A Private User
Dr. Coverman and his staff are awesome! I have psoriasis and psoriatic arthritis. I work with my hands and stand on my feet all day. This disease crippled my life. My feet and hands had thick plaques of skin that would crack then peel, causing fissures and bleeding. After many years of harsh nonworking treatments with other doctors I ended up frustrated, in pain, and near giving up, then I stumbled upon Dr. Covermans office. I thought well at this point I have nothing to loose and at least this doctor has a lot of years under his belt. And thank you Lord, for putting Dr. C in my life! He has a ton of experience with Psoriasis, and through his knowledge we found that Humera was the trick for me. My skin has never looked so good! I thank this office deeply for giving me my life back. Everyone is very punctual, and made sure to keep my other doctors in the loop. All the girls are so friendly, and had me smiling and laughing the whole way. I love these guys and recommend them to everyone and anyone who needs a dermatologist.