Kendall County Veterinary Center

Category:	Animal Hospital
Address:	141 TX-46, Boerne, TX 78006, USA
Phone:	+1 830-336-2041
Rating:	4.6
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–12PM Closed

Location

Photos 40

Reviews 8

nichisjesus

Ive heard great things about most of the doctors here, however my recent experience with Dr. Alison Harper/Gonsalves (people refer to her as "Dr. G") was pretty sub-par. I took in my dog for his periodic general check up and some booster shots. Dr. G came off as very nice, but the $25 general wellness exam consisted of her listening to his heart for about five seconds, then asking ME if I though anything was wrong with him. Nothing more. She didnt even seem to notice the large allergenic rash on his stomach until I pointed it out. She then brought out a syringe and stated that we were going to do a test for heartworms. I asked if the test cost anything, as he was already on a heartworm preventative, to which she replied "If the test comes out positive, Trifexis will pay for the treatment", which I took to mean that the test was free or nearly so. A few minutes later, the test results came out as negative, as expected, and the appointment was over. Total time Dr. G spent with my dog was probably less than 15 minutes, and I was kinda surprised when I was told the appointment was over already, as I felt hardly anything had actually been done as far as the wellness exam, and in hindsight I should have said something about it right then and there. I stepped out to the waiting room to pay for the visit, only to find that the heartworm test that I hadnt really wanted to do in the first place, and was lead to believe wasnt an extra charge with Dr. Gs dodge of an answer, actually cost $25 dollars. I told the clerk that Dr. G didnt say that it actually cost anything when I asked about the price, and that I hadnt even asked for it in the first place, and nicely asked if it could be removed from the bill. The clerk stepped around the corner into the back room where I heard her talking to Dr. G (who apparently couldnt be bothered to step around the corner and talk to me herself) and came back a minute later and said it had to stay on the bill because the test had already been "performed" (Id like to point out that the entire test merely requires a few drops of blood to be drawn, then dropped onto a disposable tab that then indicates positive or negative. Theres no labwork or anything, and the whole thing was done on the exam room table in a matter of minutes, most of which were spent just waiting for the tablet react and indicate yes or no.) After calmly arguing for a minute and getting no where, I decided to cut my losses and just pay the bill and go to a different vet next time. I left feeling like Id just been swindled, and worst off, like my dog didnt actually get a proper examination. Of my ~$100 bill for that day, $50 of it was for a superfluous test that I didnt even ask for, and for Dr. G to spend all of five seconds listening to my dogs heart. After mentioning my regretful experience to my friend that had originally recommended Kendall County Vet to me, she told me that shed had similar experiences on several occasions with Dr. G, and that she now specifically requests to not be scheduled with her when setting up appointments. Again, this review only concerns Dr. Alison Harper/Gonsalves ("Dr. G"), I cant speak for the other veterinarians at this center.

Tammy Doherty

Dr Allison Harper/Goncalves treated my little rescue horse twice, once at the barn the day I got her home and again about a month later when it looked like she had a broken bone for which she was transported to Kendall County Equine for x-Rays and treatment. For this second visit/treatment, Dr G spent the entire afternoon with my horse, first at the barn, then at the clinic, and then waited after hours for me to get there from work. She is very knowledgeable and patient, both with the horses and their owners. On both visits she not only treated the horse, but took the time to answer questions and to suggest ancillary treatments that would help her condition. The cost both times was more than fair - less than I had expected.

A Private User

These people are wonderful! I had an emergency & wouldnt make it by closing time. The vet stayed and waited for me. Dr. Rodenbeck, thoroughly examined my colt and walked me through everything step by step. He didnt rush like most would. The next day Dr. Garza took over and the same thing. He was great. Explained everything really well and was extremely helpful. Due to concerns of infection the clinic went over and above to ensure my colt was well taken care of. The office staff is equally as cordial and efficient!! I traveled from far west san antonio at the recommendation of a friend. Despite the travel time, I will most definately use them again!!

Maureen Holcomb

We have seen several different veterinarians and vet techs during the six years we have used this clinic and each one of them has been extremely professional and competent. Would recommend this clinic to all local horse owners.

Brian Korbell

I thoroughly trust the entire team at Kendall County Veterinary Center to be knowledgeable, thorough, transparent and responsible. A true family first atmosphere.

Debbie Follman

Excellent care for my four legged family of dogs and.. horses, very caring and compassionate

Jackie M King

Very friendly and caring.

Kara Lund Padilla

Best Vets out there!!