ProPath

1355 River Bend Dr, Dallas, TX 75247, USA

Category:	Medical Clinic
Address:	1355 River Bend Dr, Dallas, TX 75247, USA
Phone:	+1 800-258-1253
Site:	propath.com
Rating:	3
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed

Location

Photos 13

Reviews 13

steve belden

called about a surprise bill a week ago, spoke to Sarai who sent me to my doctor. called my doctors office who called propath. docs office said my doctor spoke to a Mark Matthews (no idea who he is) and propath would discount. docs office asked me to call the lab to verify. i called immediately, spoke to Ann who said she would call my docs office. propath supervisor Nicholas called me back same day, said Ann was just covering, that he was "handling my case & will follow up when i have news". i called 3 days later to get "news", got Sarai again who said bill is correct & sent me to Nicholas. of course he agreed w Sarai & sent me back to doc. decide for yourself what rating that kind of response should receive. ive had better customer experience with used car dealers

A Private User

Careful with Propath billing dept. Its very difficult to get hold off some one, I tried numerous times to inquiry about my bill. you need to be on hold for more than 40 mins and line hangs itself. Ridiculous customer care. if you dont get connected to the call, later your details will be notified to collection agency.

a google user

Rachael is AWESOME! Spoke with her today and she helped me find a solution to my problem (with the little information I was able to give her). Definitely an asset to this company. THANKS AGAIN RACHAEL!!!!!!!!!!!

Bob Tribit

Billing is horrible. They would rather reflexively send you to collections than to dare send a claim to two locations. Ask your doctor for them by name. And try not to do business with them.

A Private User

Pathology requires expert training and EXPERIENCE. Two pathologists may not agree on the same case. When in doubt, get a second opinion here. Better yet, get the first opinion here.

Andrew Jenkins

My doctor and the ProPath pathologist were in direct contact to discuss my case. Even better - multiple pathologists reviewed my case. Built in second opinion for the win.

Traci Miller

I had a good experience. I was nervous what my bill would be since I dont have insurance but I was really surprised how much they helped me out.

Nicholas Patete

Horrible back office service. I hope you never have to call them! Had the attitude that I was an idiot for calling and asking a question.

A Private User

I have researched and found some of their Pathologists support some very questionable products and practices. I would not trust them.

Nicole Johnson

Had a question about a result and the Pathologist called me directly to discuss. 5 star service.

Brooke Weinkauf

Sent me to collections without sending me a bill or calling.

brad tuffs

Results came back quickly! My doctor was really happy.