Heritage Family EyeCare

Reviews 4

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Hahna LeJeune

Love this place! Staff is super friendly, nice & professional. This is a long review, sorry, but definitely well worth the read! 1st thing - I needed to get temporary contacts for my daughter who was a new patient so she couldnt get in for a few weeks & was in desperate need of replacement contacts so they told me to come by & theyd give us a trial pair.....I showed up at 6:57 thinking the door wouldve already been locked, but it wasnt....& thought I wouldve gotten attitude b/c I showed up right at closing time & Im sure they were wanting to leave.....but instead they were SO nice...they even called our previous eye Dr. office to find out what type of contacts could be substituted for the ones theyd had her in b/c they didnt recognize the name/brand of what she was currently in! They couldve easily never said anything & just given me something else without looking into it & I wouldve never know the difference, but the fact that they took the time to do that when it was the end of their day & I know they wanted to get out of there & go home to their families, really meant a lot.....that kind of thing to me is the difference between a mediocre Dr.s office & an amazing Dr.s office!!!! 2nd thing - We had to use a different eye Dr for a year b/c of my insurance, this office wasnt on that insurance...but on my new insurance this year we were able to come back here & I was soooo glad b/c the difference in the other place we had to go & here was like night & day! The other place was one of those "chain" places, for lack of a better word, & it seemed like it was just like a cheap knock off version of an eye Dr. office, including the staff....it just wasnt a good "quality" eye Dr. For instance, one of my daughters got contacts at the other office & the lady who was supposed to be teaching her how to put in & take out her contacts basically just told her how she does her own....didnt even demonstrate at all....& so of course she was struggling b/c she had no clue what she was doing & Ive never worn contacts so I was no help, & it was very obvious that she was struggling & having a hard time, but all the lady kept telling her was just do it however it works for you...that was it! So my other daughter got contacts just a few weeks ago & the staff at Heritage Family Eyecare were so incredibly helpful with teaching her how to use hers! The girl demonstrated by putting in & taking out her own contacts so she could see what to do....helped her with putting one in when she saw she was having a hard time instead of just sitting there watching her! She gave her tips & pointers & advice on how to care for them, how to put them in & take them out, all kinds of stuff....& even told her some things on the care for them that even my other daughter whos already been in contacts for over a year now didnt know b/c the other place never told her any of that stuff!! I would recommend Heritage Eyecare to anyone looking for a new eye Dr. or anyone who doesnt absolutely love their current eye Dr. b/c they are seriously awesome!!

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Anonymous Anonymous

I’d like to share a little story about how Dr. Anjonette Colvin at Heritage Family Healthcare recently helped a friend of mine not only with her vision, but with the lives of so many others. My friend’s name is Cyndi Bunch. She’s a single mom and works extremely hard to make ends meet. Her main passion in life is the faith-based non-profit organization she and her son (Phillip) started many years ago called Phillip’s Wish. Phillip’s Wish helps the homeless and operates out of a building called The Transfer Center on East Lancaster Avenue in Fort Worth (along with several other faith-based nonprofits). The Transfer Center, which was opened late last year, has already served thousands of warm meals to the homeless along with several hundred sleeping bags, personal hygiene kits, clothing, furniture, and more. They also help the homeless find work and housing. Back to Dr. Colvin and Cyndi, Dr. Colvin found Cyndi on Facebook and they immediately forged a friendship. Cyndi told Dr. Colvin that she hasn’t had an eye examination in many years and has basically lost her vision because she’s only been able to afford store bought glasses, which she uses for both reading and distance. Dr. Colvin invited Cyndi in for a full eye exam, gave her a new prescription (badly needed), and helped her with new contacts and glasses. Cyndi’s vision was now restored. But Dr. Colvin’s generosity didn’t end there... Dr. Colvin also learned about the Transfer Center and their need to finish out their restroom facilities so the homeless would have a place to go in privacy, cleanliness and comfort. She gave an extremely generous donation right on the spot to help finish out the plumbing, which has already begun. Thanks to Dr. Colvin, Cyndi not only has new vision but many homeless in Fort Worth will be greatly helped by the new facilities at the Transfer Center, which would not be possible without the financial assistance of Dr. Colvin (and her husband). In Dr. Colvin, Cyndi not only found a wonderful doctor but a friend for life with a heart of gold to match her own.

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Logan Huston

I went here reluctantly after my wife convinced me to come in. First off, I have never worn glasses nor have I ever had this level of an eye exam performed. I always passed the eye chart with flying colors, but have been having some difficulties lately with night driving and reading my coursework. I dismissed it as being tired and the fact that Masters programs require a hefty amount of reading. Plus, I work with computers most of the day so naturally my eyes must be fine... I explained I was uncomfortable from the start and the team made me feel at ease with their pleasant personalities and customer service. The equipment was interesting (that eye pressure test sucks!) but they made it quick and painless. After my exam, it turns out I need glasses... this came as some unnatural weight that I cant really explain, but the team did a great job of helping me pick out frames and they were really patient as I tried to process all of this. Their selection seemed a little small at first, but in the end I am beyond thankful they didnt have a wall like those big stores do. I am still waiting for my frames, but it hasnt even been a week yet. Long story short, the team was great and everyone seemed to be really happy and friendly. I will be going back, besides to pick up my order, for future exams. These guys made this thing not suck so bad. Thank you guys!

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Rebecca Pinson

I want to thank Dr. Colvin for her generosity in helping a pt who is receiving home health services with my agency. Due to limited resources, our patient was unable to afford a pair of glasses which he desperately needed because of his diabetes and was driving without glasses. Dr. Colvin may have saved many lives in obtaining the pts prescription from his eye dr. in Florida and having a pair of glasses delivered to his door at NO charge to the patient. He and his wife, who was "scared" when driving with her husband, were extremely thankful to Dr. Colvin for her help. As a social worker, it is very difficult finding medical professionals to donate their time and resources. Medicare, which serves elderly and disabled individuals, only pays for the exam but not the eye glasses. This patient literally had to choose between buying food or glasses. Thank you Dr. Colvin!! I wish I could find more doctors like you!

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