Related: | pet doctor 911 |
Related: | 911 pet dr |
Category: | Animal Hospital |
Address: | 9601 Ware Rd, McAllen, TX 78504, USA |
Phone: | +1 956-383-7757 |
Rating: | 4.4 |
Working: | Closed 8AM–1PM 8AM–1PM 8AM–1PM 8AM–1PM 8AM–1PM Closed |
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Pablo Tovar
As a result of my recent experience (I took my dog in for a broken tooth), I felt compelled to write a review about Dr. Dennis Thielen and the staff at Ware Road Animal Hospital. Overall this is the best veterinary clinic I have ever visited, hands down. 1) Dr. Thielen recommends what’s best for your pet, not what he can to make money off your circumstance (Unlike the “emergency pet hospitals and giant pet stores” both located in the Trenton and 10th street area). Just for the record I received quotes after several vet appointments to these “emergency pet hospitals and giant pet stores” and they wanted to charge me $600 and $500 respectively for a tooth extraction, which leads me to #2… 2) Ware Road Animal Hospital has the most reasonable prices I’ve ever paid for my dog. The tooth extraction cost a fraction of the prices from point #1, yet I received more vet-to-patient attention from a very experienced and knowledgeable veterinarian, which leads me to #3…. 3) Dr. Thielen diagnoses your pet AND EDUCATES YOU on the injury your pet might have encountered (in this case a broken tooth). He informed me of the risks involved with either waiting longer to treat my dog or extracting the tooth immediately. He explained the risks with anesthesia and my dog, which leads me to my final point… 4) My dog is a whippet, and traditionally the sighthound breeds have problems undergoing anesthesia for things like surgeries etc. I was aware of this already before I purchased my dog but the fact that Dr. Thielen knew about the potential risks of anesthesia impressed me. I had been to a “giant pet store” in a previous visit and brought up the issue of anesthesia with whippets and the vet looked at me like he heard it for the first time, which obviously worried me. This was not the case at all with Dr. Thielen. He knew that something as simple as a tooth extraction needing anesthesia could lead to serious consequences if not treated correctly. I’m sorry for the long review but I feel that all too often, the public (myself included) does not take the time to show their gratitude whenever they encounter exceptional service and for that, everyone suffers. I sincerely hope this helps not only other pet owners but also Ware Road Animal Hospital.
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Mark Trevino
Horrible. Obviously animals get sick randomly and need attention by knowledgeable medical staff right? And not eating or drinking would be a serious issue that if persists over a day should be looked at right? Well im never one to rush for medical service unless I feel its absolutely needed for myself or my animals and this case it is. So I call this office since it is my dogs regular vet office (my mothers dog) to see if they can see me even though im already thinking they are already booked but hey they care about the animals right they can work something out especially for a serious issue right? WRONG. Apparently appointment or your S.O.L. but the girl i spoke with also says it wouldnt matter because im describing a serious issue that they are not capable of dealing with hospitalizing and giving fluids in the least. So what good is this office?
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F J Pineda
Recently took my dog in for a check up and consequent planner surgery, Dr. Thielen is a genuine Vet, you can feel his sincerity for the well-being of your pet and not talking to you with dollar signs in his eyes as compared to other veterinary clinics. Rocky, my dog came out of surgery as if nothing happened, he is doing well and will continue to take him to Ware Road Animal Clinic.
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Christopher Kane
Very knowledgeable Vet. Doesnt try to oversell everything. I went to two different vets before this one. The 911 vet on 10th/Trenton tries to sell you everything they can for exorbitant prices. This guy diagnosed the issue (complete opposite of what 911 place stated) and then provided the correct meds to fix my dog. Well done. Highly recommend.
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Yvette
Took my cat there for excessive vomiting. Amazing doctor, amazing staff. He was very gentle with my cat she didnt even struggle or try to run away from him. You can tell he really loves and cares about animals. Moderate pricing and worth it for the care you receive. Ill definitely be taking my animals back there in the future.
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Nayelly Barrios
This is the only vet we have ever taken our dogs to since moving to the RGV over 15 years ago. We trust Dr. Theilen whole-heartedly with our pups. The staff is also always very helpful and kind.
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Aida Montemayor
This is my first time coming to this place and I love the way Dr. Thielen thoroughly checked my pets. I definitely recommend him and for sure my daughter will be taking her pets with him.
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Nelda Rios
Dr. Thielen and staff are the kindest people! They really care about animals. Their attitude is compassionate and understanding. I appreciate their work and would highly recommend them.
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Amanda Reyes
They go by appointment and last I heard on hours of operations was Tuesdays and Thursdays 8 a.m. - 6 p.m. and Wednesday, Friday and Saturdays 8 a.m. - 1 p.m.
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Linda Celedón
We absolutely loved the staff and doctor!!! Caring and compassionate and very thorough! We will definitely be returning! Thank you for your awesome service!
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Britany Nicole
Great Customer Service. Dr. Thielen is the absolute best! Reasonable Prices. Have been taking my pets there for about 5 years now.
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Helena Fernandez-Medina
My first and favorite choice ! Nicest staff ever and really great vetenary for all of my furry family..wouldnt go anywhere else.
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Trecia Munal
I have used this place for years. Great staff. Dr. Thielan really knows his stuff. Very knowledgeable about cats and dogs.
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Chris Castleman
I honestly trust them here. A good Dr. with a good heart. Highly recommended.
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Steve Nixon
Ive used there service for years, wouldnt go any where else!
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Juan L. Cano
Great veterinary! Our choice for animal care for years...
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Araceli Mirelez
Love this Vet. Very knowledgeable & great price.
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Patricia Smith
Nice Vet. Ready to help. My Dogs likes him.
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William Restrepo
Excellent service, staff very nice.
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Aida Montemayor
Excellent place to take your pets.
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elkoolarrow zepeda
Great vet. & workers.