Category: | Neurologist |
Address: | 525 Oak Centre Dr #400, San Antonio, TX 78258, USA |
Phone: | +1 210-615-2333 |
Site: | drtomasovic.com |
Rating: | 3.3 |
MA
Maximo Navarro
I scheduled my appointment 2 months in advance and had my insurance verified in advance as well However when i arrived i was told there was a issue with my insurance and health care account, I asked the receptionist to double check the paperwork but she very rudely refused. I contacted my insurance and it turned out there was no issue the staff at tomasovics office had overlooked part of the form they were sent by the insurance company. I informed the receptionist that this was the case and she finally double checked the paperwork and found that there was no issue however she said i would have to reschedule my appointment because the doctor did not have time to see my son when i asked why she said they had took my son off the appointment list when they seen there was an issue. However i was never contacted to say there was a problem or the appointment was going to have to be rescheduled. I had to drive an hour to their office wait about 30 minutes in the waiting room just to be told there was a mistake on the forms then waist about another 30 minutes getting in touch with the insurance company just to find out they overlooked their own paperwork and because of their mistake my appointment had to be rescheduled. The Receptionist was very rude and condescending talking to me like i was wasting her time because they cant read their paperwork right or at least have the courtesy to pick up a phone and say they cancelled my appointment. The waiting room was very solemn and had the feel of a funeral parlor rather than a kids waiting room. As i have not yet seen the doctor i cannot say whether he is good or not however if his staff is so rude and incompetent i can only imagine he wont be much better.
JO
Jonathan Thompson
Our son was born on 11/26/2013, and he required an initial consult while in the NICU and a follow up appointment 3 weeks later. Before speaking with Dr. T, I did just what youre doing now. I wanted to research the doctor that was scheduled to see my son. I read most of these reviews, and I prepared myself for what I thought was going to be a bad experience. Apparently there are only a select few Pediatric Neurologists in the San Antonio area. We had absolutely no problems with the doctor or his staff. Our experience has been nothing but a pleasant one thus far. We are 100% satisfied with the level of service received. I would highly recommend this doctor to friends and family if necessary. While my son was in the NICU, he even took the time to come in and sit down with us. He answered all of our questions in a down to earth fashion. He didnt sugar coat anything, but he also didnt lack sensitivity to our situation. Now I can see how big of a deal this is, as he is a very busy doctor. It makes me appreciate the experience more. I felt I had to give him the credit he deserves. How many good reviews are there for the bad ones received? Whatever problems his office may have had in the past, I can surely say there are no signs of them today. Thank you very much Dr. T!!!!
LI
Linda Kratz
My sons has been seeing Dr. Tomasovic for years. He has educated himself in the field of most disabilities far more than most doctors. He treats one of my sons (who has Cerebral Palsy) for seizures and the other son for ADHD. Over the years, he has listened to me and goes on what I say and what he sees when we are there. He is not the kind of doctor that will treat a person for something if he thinks it wont help his patient. I gave him 5 stars as he is the best doctor my sons has ever had and I respect both his knowledge as a doctor and his respect for the parents and the care he has given my son. I do know that over the years, the insurance process has proved to be a very difficult process especially if you are dealing with Medicaid either with and without other insurance. This is not his fault and his staff is having to make sure that everything regarding insurance has to be perfect which might make some frustrated. I, myself, have had this problem, but that is not their fault. ( It is the fault of the government, insurance companies, and the entire medical system.) Dr. Tomasovic, to me, is the best in his field. I require that over anything else and the insurance process is worth the frustration to see the best.
D
D Shomette
Stay, Stay Away! Dont go to this Doctor! Just the worst experience ever! Went to Dr. Tomasovic as a specialist referral. We were there to inquire about testing for my Son with ADHD, instead we received rude comments and no testing/recommendations! He acted like we were wasting his time by saying "there are 2 Neurologists for 1.5 million people", but he actually wasted ours! I didnt know all 1.5 Million people go to one or the other Neurologist! We drove 120 miles round trip to see him and paid a $40.00 copay which for what we received was not worth it! He spent a few minutes with my Son. My Son was trying to be cute, because he was nervous. So this Doctor states that he has a cutesy schtick and defiance! He said that he has patients in jail like him and he will end up wearing an orange suit! Completely inappropriate! Now they have sent us a bill for this so called service! They billed $300.00 for a few minutes of rude comments! They were sent a referral approval number from the PCP, but now act like they didnt get it! It was verified by me before the appointment that they did in fact receive it!
AM
Amy Wilkie
Overall it has been a good experience. I believe my daughter has only seen Dr T twice. Normally we see the nurse practitioner and he is very good as well. He approaches with a reassuring humor. I initially chose the NP because I could get an appointment quicker, but Im glad I did and Im sticking with him. But back to the former, Dr T was very observant and experienced. He could identify behaviors that I did not even notice. Neurologists are hard to find in this area. I made an appointment with one previously and waited months for the date. When I got there, it was then that they told me that they did not accept my insurance. I got a peek of the back office and there were binders and papers stacked higher than a human standing. At the time I was frustrated and devastated from all of our special needs experiences and I remember sitting down outside of that neurologists office and crying my eyes out because I knew of no other place that would diagnose my kid. Eventually Autism Network diagnosed her and we went to Dr Tomasovic for continued care. So far a good experience.
JO
jon doe
man ol man the word to show how bad i hated this office are unlimited.... remember hated. but some time in april i took my son in for an appt and omg the office was a mess and no body seemed to be lvl headed but except for this young man that was new to me his name was george. at first i was think oooo look another person that going to come and go not a big surprise but he was kind to us and seemed caring and actually their for the patients. he assured me that things would be dif. but i though he was full of it.... little did i know that this guy was right. i came in this month of nov and he was not kidding the office seemed dif from the first step. george was there with a big smile and another lady was their as well being very helpful. i love this office great receptionist and staff now