Category: | Family Practice Physician |
Address: | 6111 Portsmouth Blvd, Portsmouth, VA 23701, USA |
Phone: | +1 757-488-3333 |
Site: | familymedicinehealthcare.com |
Rating: | 3.5 |
Working: | 9AM–5PM 8AM–6PM 9AM–5PM 8AM–6PM 9AM–5PM Closed Closed |
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Sara Proctor
We had recently moved to the area from New York and my son got sick. I went in search of a family doctor to take my son to. I found Family Medicine and called them to schedule an appointment. They were really nice about getting my son seen as soon as possible which was the next day at 9:30. I was very relieved that they were going to be able to see my son so quickly! My husband and I drove there are arrived around 9:00. We had to park at the Rite Aid parking lot next door because there was no available parking spaces. The parking lot is small so we thought "No big deal". We walk into the office and there is no seating. People are standing against the wall because there is no where else to go. I thought of this as a slight inconvenience but as a good sign because all of these people must really like the doctor. I did the first time patient forms which were pretty standard. The lady at the desk was nice. I was a little surprised that an office that has pediatrics, didnt have any toys or anything for the kids to play with while they wait. That was no big deal for me though, since I packed an arsenal of supplies to keep my little one busy. Now, I was by no means expecting to be seen exactly at 9:30. That never happens at a doctors office. However, what I did expect was to be seen before 10:15. Nope, we didnt get called until 10:45 ish, At this point my son is super antsy and just wants to go. (as most 20 month olds do). We get called back and escorted to an exam room. It was nice and clean nothing outrageous about it it looked like a typical exam room. The nurse was pretty distant and didnt smile at all. (Maybe she was having a bad day?) We then had to wait for around another 15 minutes until the doctor came in. He was nice, pretty easy to understand, explained things pretty well, tried to calm down my terrified son. Nice man. He only spent maybe two minutes with us so I really cant write too much of a review on him. Since it was a busy day I kind of understand. After that they did a throat culture on my son and sent us on our way. I went to schedule an appointment and the lady was pretty distant as well. Maybe its because back at my sons old family doctor in New York everyone had a smile on their face and made you feel like you werent a burden. Maybe I just went there at a bad day. So all and all its not the worst place you can go but it isnt the best place I have been either. Ill add on to my review when I go back maybe people will be in a better mood that day!
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Tanya L Allsbrook
After waiting an hour and a half, I left the exam room to find a nurse. When I told her that I couldnt wait any longer, the doctor comes out. I asked him if he could write my prescription so I could leave, he said no, and that I could always come back later. I asked him if I was to come back later would I have to wait for another hour and a half? Exasperated, I went back to the exam room, saying that I guess Id have to wait some more if I was to get my medicine. I sat down and my wallet and phone fell off my lap onto the floor, the phone made a noise. I then hear a womans voice from the hallway saying that I was throwing things in the exam room. This is where it really got ridiculous. A short woman, she had blonde highlights and shoulder length hair came to the door and told me that I needed to leave since I was being hostile. That they would refund my money. I explained to her what had gone on since I arrived for my appointment and how long I had been sitting there, and she called me a liar! At that point I had enough, and informed her that I was going to call the AMA and the Better Business Bureau. She then said if I was going to threaten her she was going to call the police. I asked her how calling the AMA and the BBB was a threat, and she actually told me to shut up! I was stunned! I couldnt get a word in edgewise after that without her telling me to shut my mouth or shut up. Its obvious that this doctor doesnt respect his patients time nor does he care about their health, and he most definitely makes poor choices when it comes to his staff. This whole situation could have been avoided if he had more respect for his patients. Now I have to find another doctor, which could take a while, and I have no medication, which I have been on for several years. Lets hope that no one else has the same horrific experience that I did with this doctor. I would NEVER recommend him to anyone!
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Laurie Baggett
Love Dr A! I have received excellent care as a patient. Dr Abdelshaheed was extremely thorough and uncovered why Ive been so exhausted lately. Im so thankful for the care I have received here and feel like I have finally found a Dr who will take the time to listen to me and find answers to my symptoms. Ive never had more energy.
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Rachael Judy
Thanks to Dr. Abdelshaheed and everyone at Family Medicine Healthcare! I had a great first experience there today. Felt like I was listened to, for the first time in a LONG time in a doctors office. He also helped my asthma during this terrible allergy season! Thanks Dr. A!
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Desiree Jarman
Me and my husband began seeing this practice a few months ago and are thrilled with the change in PCPs!!!! The staff are so friendly and hardly ever a wait! And Dr. Samir has one of the best bedside manners Ive seen in a long time! Definitely glad we changed!
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Tiffany Eure
Very nice and friendly staff. Dr. Is very understand visit you everyday while in hospital. Clean office and very helpful.
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Chelsea Hinson
Loved the friendly, professional office staff. Dr. Abdelshaheed was very attentive and considerate.