Martin Way Vision Center

3700 Martin Way E #101, Olympia, WA 98506, USA

Category:	Eye Care Center
Address:	3700 Martin Way E #101, Olympia, WA 98506, USA
Phone:	+1 360-456-2020
Site:	medicalvisioncenter.com
Rating:	3.3
Working:	Closed 9AM–4PM 1–4PM 9AM–4PM 9AM–4PM Closed Closed

Location

Photos 27

Reviews 11

Hannah Swift

AWFUL customer service. My boyfriend and I both ordered frames and were told they would be done in two weeks. I called back two weeks later and they had his frames but neglected to call to tell us that, and also said that mine would take another two weeks. So I wait another two weeks and call again and leave a message, no one calls me back. I call again the next day and finally someone picks up and says they will be done in ANOTHER two weeks. So I call again, theyre still not done and they say the frames are back ordered. Not one person called to tell me this. Finally after THREE MONTHS of me calling and no one calling me back, my glasses have arrived at the store. By this time Ive moved out of town and have no way to pick them up during their terrible business hours, they agree to mail them and it takes yet another two weeks for them to get to me, and when I finally do get them in the mail, guess what, theyre the WRONG FRAMES. Not even close to what I ordered. Every time I called I was spoken to in a rude manner and not once did they call me to let me know what was happening. This place is a scam, avoid at all costs.

Daniel Doig

When your there for a vision exam they are nice and attend to your basic needs. After the eye exam good luck if you ever get ahold of someone unless you go there in person. My daughter had her exam there and the person who fitted her for glasses must not know what they are doing because the glasses they ordered are to big. So I went to another place to order glasses and come to find out they did not sign her prescription. I called finally got ahold of someone to fax her prescription and the signiture was upside down. Since then Ive called over 50 times (not elaborating ) for me to still not get ahold of someone on the phone. It seems that no one there can do there job correctly.

Mishele Mauney

I have been to every optical provider ( or very nearly) in Olympia over the past 20 years. In my experience Martin Way Vision Center is the best! Their staff is very friendly and knowledgeable. I feel like Im working with professionals not somebody off the street just filling a job vacancy. Gone are the times of going back again and again for adjustments, they fit my glasses perfectly every time. If there is ever a problem at anytime they take care of it no questions asked, unlike the big box providers. If you are tired of the same old thing every place you go for glasses try Martin Way Vision Center you wont be disappointed.

Lilly L

went in to order my glasses and the lady there was very rude and seemed annoyed that i were in there. She literally gave me TWO options to choose from and I didnt like either of the frames so I asked if I could get something a little different and she told me no. So I just ended up getting a pair I do not even like. Also... she told me they should be in, in about 6-8 weeks. So I never got a call after THREE months. So I decided to call them and ask where they were or if they had them. Told me it would be another 7-12 weeks. This place is absolutely terrible and I will never go there again.

A Private User

I was a bit stressed trying to find an eye Dr; because I separated from active duty... I was always programmed that the military would complete my eye check-up... Well no more! This place is great! They were very pleasant and the Dr spent quite a bit of time with me examining my eyes... He also talked to me... He had a wonderful personality. I enjoyed my check-up, so I followed Up by bringing my 13 mo old and 2.5 yr old there. The Dr was wonderful with my kids as well. The people that work here are wonderful.... I highly recommend them!!!! I will go back.

Crystal Reise

I had a great experience at Martin Way Vision center! Tammy was very helpful and knowledgeable! Will definitely recommend to my family and friends.

kristina martin

Very impresses with staff, very friendly and helpful! Prices a little spendy but very worth it! Highly recommend to friends and family

Elizabeth Bretschneider

worked with us until everything was "right." Highly recommend them for the doctor and for your frames.

Crystal M

Very rude people there. I ended up paying out of pocket somewhere else for my childs glasses and exam

A Private User

Very friendly & helpful but EXPENSIVE!

J l

nice staff and very friendly