Category: | Dental Clinic |
Address: | 3422 12th Ave NE, Olympia, WA 98506, USA |
Phone: | +1 360-459-5885 |
Site: | smalltotall.info |
Rating: | 4.6 |
Working: | 7:30AM–4:30PM 7:30AM–4:30PM 7:30AM–4:30PM 7:30AM–4:30PM 7:30AM–1PM Closed Closed |
HW
HW Hall
Beautiful new facility, good dentists, and hit or miss for below par reception people who do not know how to thoroughly give information on the phone. Waste of time and gas to get information I could have gotten over the phone. Sadly they do not take State insurance unless your child is under six and has a referral which is actually pretty piss poor because the kids 6-18 years old with state insurance are basically out of luck chuck and will have to settle for more than likely sub par pediatric services. (By the way, most high quality pediatric dental clinics will not take Apple/Molina State insurance - unless with a referral and also with an age discrepancy). Weve been going to Small to tall for 2 years since I have other than state insurance for our child. They were the second office I called in an emergency dental incident and were able to accommodate my daughters accident immediately. I like my daughters dentist (Ruder). He also mails out personal hand written birthday card greetings to your kid. Your child however, will spend more time with dental assistants (not dental hygienist) that will do their teeth cleaning. Thats also a hit or miss if the dental assistant has a warm reception and kid friendly. Some folks have not so great days, so its understandable and no biggie if the DA isnt having the best of days so long as he/she does their job well and professionally. Small to tall DAs have been very professional (though not always warm/kid friendly). Im a little perturb with the State insurance referral thing since I recommended Small to Tall to a close associate who had a referral with Apple/Molina insurance since I had call to Small to Tall beforehand and said they would take the referral. The receptionist on the phone should have included the "statute of limitation" on the age range for kids with referral. Work on getting your receptionist more knowledgeable Small to Tall, and youll definitely get the 5 star rating -- my 5 star rating for you guys fell to a 4 today. Its actually a 4+ since Dr. Ruder is cool. Youll want him for your dentist if you go there. Im confident his associates are just as good since my kid was also seen by Dr Rowley one time when Ruder wasnt available. It would also be very nice if you increased your referral age to a couple more years or just flat out 10 years old. There are lots of under privilege kids (through know fault of their own) who dont get an opportunity to experience a quality dental clinic-- end of my political rant.
KA
Kathy C
I have two small children. My daughter when she was younger fell off a chair and got her foramen stuck between her teeth. And it fell on a Sunday. One of the doctors responded immediately to the emergency call from our doctors. He immediately left his family and met us at the clinic less than 25 minutes later. Over the years I have gotten to know many of the staff members. We absolutely love Felicia and Jessica. These two women have the most wonderful personality and are extremely competent. My kids love going there as we are a unique family to say the least and there is no judging there. These girls will interact with both children And I must say its the only dentist I will take my children to. When you have an emergency and it is your childrens future dental work at risk… You will stop at nothing to get the best care for your children. They offer the nitrous for the kids. I cannot say enough about Felicia and Jessica. Phenomenal job ladies. You have lifelong patients here. Well at least till the kids are 18. The dentists are great as well. Some of them know every single princesses name from Disney. The dentists are wonderful with children. If your child is an easy with dentists I suggest you make an attempt and at least try this place. They are exceptionally clean and do a wonderful job with the other staff in washing down all surfaces after you leave the dental chair. The front staff is extremely helpful as well and has been extremely accommodating for us . I cant say enough about this place. And did I tell you to try Felicia and Jessica for your cleanings for the kids? I honestly dont know if you can request them but its certainly worth a try.
MA
Mackenzie Rizzuto
We first met a few of the dentists and hygienists at the Hands on Childrens Museum when they were doing free exams to celebrate dental month in Febrary. My kids (age 11 months and 25 months) received a mini exam from Dr. Ruder. My husband and I were so impressed that we scheduled an appointment with them (even though we live in Tacoma). Pros: -my daughter was addicted to the pacifier, and I was certain that she would go to college with one in her mouth. We were told to gradually "snip the tip" and within 2 weeks both kids were pacifier free! -super clean. Everything about the building makes you feel like you are in a sterile place. -great little play area in the waiting room. Both of my little ones enjoyed climbing the stairs to the "tree house." -the staff was helpful and friendly to both my kids and us. -it truly is a place where kids are the focus. Dr. Ruder, especially, has such a wonderful demeanor with the little ones and immediately makes them comfortable. My daughter opened her mouth with just a little coaxing for him to count her teeth using Disney princess names for each tooth. -they go above and beyond....from a pre-appointment phone call from one of the dentists to post appointment letters from the hygienist, Amanda and also one from Dr. Ruder himself (both, of course, were hand written). Cons -my husband was upset that he couldnt go to Dr. Ruder. :) This has been our only pediatric dental experience, but I cannot imagine it getting any better than what Small to Tall has to offer.
MI
Mindy Stone
We love love love Small to Tall Pediatric Dentistry! My children actually look forward going to the dentist and have had a great experience each and every time- whether the appointment was just for a checkup or a treatment plan. The hygienists are all very friendly and sweet and have the childs best interest at heart. All of the dentists weve had at the practice have been amazing with the same attention to kindness and compassion. My kiddos have grown a great relationship with one in particular, Dr. Ruder and the office management is great about trying to schedule with the dentist theyve grown up with. The practice as a whole listens to my concerns as a mom and I never feel dismissed or silly for any questions or concerns that I may have. I feel confident that our familys decision in choosing Small to Tall has been one that will give our children a strong positive view of dental health into their adult years. If only they had been an option when I was a kid! :-)
AG
Agitha truthie
Its apparent small to tall treats their employees poorly. Ive drawn this conclusion by hearing the way the dental assistants speak to their front office counterparts. Its also easy to see the resentment the staff holds for the dentists and office manager. Id say poor leadership has trickled down to all ranks of this staff. Dr.Ruder is arrogant and unprofessional. I once heard him direct the front office to fill his schedule or else he would consider not letting them go home. Its apparent he is all about money. This office boasts about the continuing education of their employees which sounds great until you realize they do this only for the tax write off. *this office does NOT support the military and their families, if you are military go elsewhere* ***There are far more professional, friendly, genuine dental offices in the Olympia area. I would encourage you to search them out. Im certain you will be better off ANYWHERE else.