DC Dental Group

Reviews 6

JU

Julie Hamlin

Came in on 7/23/14 for a consult on new dentures. Started the process on 7/31/14. Did not receive my dentures until 10/9/14. So lets start out with a few of the events - DC Dentals website says dentures starting at $499. My first quote was $2000. When I questioned it, I was told it is a better quality and has a 5 year guarantee. Then I was told because I dont have insurance they can do it for $1600. However, I dont have anything in writing to support this. Still false advertisement. The next thing is the door says open M - F 9 - 6. Definitely not true. They are only open Wed. and Thurs. Which explains why my dentures took so long to make. Now from the wax try-in, I voiced my concern that the bottoms were too loose. I was told by the dentist not to worry about it because she can put in a permanent soft alignment at the office. So I agreed to get them made. When they came in, they were still loose. I was told to try them and if needed come back. Again, I was reassured that if the bottoms were still too loose, and they were, she could do a permanent soft alignment. Unfortunately, I couldnt even wear them and now had to wait another week to come in. The high spot on the uppers were taken care of and I said I wanted to go ahead with the alignment on the lower denture. She said they had to call it in and they would give me a call. Puzzled, I waited for a call. When I received it I was told that for the permanent soft alignment it was going to cost me an additional $300+ and they needed to be sent to the lab. I expressed my disappointment and said that I would have never agreed to have the permanent ones made until they fit right. I was reassured from my dentist that she could fix the lower plate was why I finally agreed to have the permanents made. I was told this was a corporate decision and they couldnt do anything for me. I asked to contact Corporate again and tell them my position and what I was led to believe. As of 10/30/14, no results! I am extremely disappointed. How can you be told one thing over and over again and then dont back it? So now I put alot of Poligrip on and still struggle eating. Right or wrong - if a dentist tells you something, I would at least think corporate would support them. As of now, I would not recommend DC Dental Group. The only good thing I have to say about my experience is the staff is very pleasant. So here is my question - What then does the 5 year guarantee cover? Evidently not fitting right isnt one of the items!

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A

A Private User

I was very disappointed and will be returning to my old dentists office. I needed to be seen quickly and they were able to get me in on the same day, which was great. However, I hadnt been to a dentist for a while and had BAD tarter build up and knew it was starting to effect the enamel as well as tooth sensitivity. The dentist did not clean this away, did not inspect my gums, did not review my x-rays with me and left me in the hands of an assistant (not a hygenist) to do the rest of my cleaning, of which he did 5 minutes. My gums were very sensitive, and the cleaning by the assistant was clumsy, bloody and painful to say the least. I had to ask for a cup of water at the end since she used very little water during the cleaning and I had blood pooling in my mouth. I did not have any oral care review at the end. Just a scheduler trying to get me to make an appointment for my cavities the next day. A place with that much availability makes you wonder how established and reputable a practice is. The whole visit was very fast. I wish they had taken more time with me, since as a busy mom, I dont have the luxury of being able to come in for cleanings as regularly as I would like. The staff was kind, but again, I did not feel like I received the quality of care I needed.

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AM

Amalia Chavez

HORRIBLE PLACE! Do not go here! Worst experience ever. I took my son here for x-rays and cleaning that wer supposed to be followed by fillings. First off my son went in and they took two hours on him. I thought they were doing xrays and cleaning but when we were in the car headed home he told me that they only did xrays and absolutely nothing else. I went back and asked why they didnt do exam or cleaning and they didnt know how to answer that. The staff looked at eachother and nobody knew why it was not done. One said "oh sorry we can set you for another appointment another day" i refused and asked for my money back. They refused to give me my money back and when i asked to speak to a supervisor they said i could either go back another day for a second appointment or that i could leave and go to another dentist. I left and did not and will NOT return to finish the cleaning, much less the fillings. Absolutely the worst, most dysfunctional office i have ever been in! Do not waste your money here! Staff is rude and unprofessional. This place should be shut down. Management should be embarrassed.

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KI

Kim Scianni

Wow! I will NEVER go back to this dental office. The office was filthy, there was a dirty band aid on the floor. The equipment was dirty and falling apart. The woman taking my x-rays seemed confused and didnt appear to know what she was doing. She was pulling up her pants with the gloves , walking out of the office and then coming back in using the same gloves while she was putting the ex-ray slides in my mouth. I have never had trouble with x-rays before. The doctor came in and was very disinterested and short. I didnt even stay for my cleaning. Not a comfortable situation. I excused myself and the lady at the desk told me that she would call me in a couple hours to let me know about my treatment plan because her computer wasnt working. I never did get a phone call. What a terrible experience. They need to have training on cleanliness and germs.

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SA

Sandra Bassett

Dr Lee was the first one to offer an way to fix my front teeth. She did an EXCELLENT job at a great cost. It only took 2 visits! No pain, very pleasant and the staff is great as well. I have a fear of pain and especially dentists. I also hate going to dentists as they always seem to increase the costs of your service. Here I received a treatment plan, they verified costs and coverage with my insurance, and they provided service that exceeded my expectations. I actually had tears in my eyes, that after so many years I found a dentist that was able to quickly fix my smile! THANK YOU!

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A

A Private User

I saw the add for 29.00 and thought what the heck Ill give it a try. Boy was I suprised it was the best dental visit ever! From the moment I walked in I felt very welcome and at ease. The staff is very friendly and professional. Dr Jafari explained everything he was doing. I almost forgot I was in a dental office. I made my appointment for 6 months they asked me what I thought about my experience and if I would refer my family and friends to them I told them absolutely!

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