Midwestern University Companion Animal Clinic

Reviews 9

JE

Jeremy Remele

Office staff was pleasant. Clinic has no check-in, preliminary screening procedure other than bombarding you with a ton of questions that couldve been taken care prior to the appointment, saving over 30 minutes of time. Clinic took over 2 hours to fulfill basic check-up appointment w/2 shots administered. Vet student took dog after preliminary exam to have services performed, and walked back and forth 3 times (totalling over an hour of wasted time, between our little closed room and an unknown location we werent allowed to go) to have simple questions answered, which notably disturbed our pet, you could tell with each visit, the animal became more and more distressed. Questions that couldve been easily asked prior to the appointment, that wouldve greatly streamlined this entire over complicated endeavor. Finally, after waiting a sum of 2 entire hours, we demanded they finish so we can leave. A few minutes later the veterinarian came by and said, and I quote, "Hi. I HAD to come by to say hi. Your dog is fine, have a nice day.". She had to come by? This place sucks, Im never bringing my animal back. The staff is out of their element, slow to respond to questions, indecisive, poor communicators, and apparently, dont understand that we dont have all day to sit around, while they walk our animals.

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CA

carolynn trauscht

I took my dog here for a 2nd opinion regarding a few issues shes been having. The moment I walked in the door I was greeted by very friendly and cheerful staff, verified my demographics and than had me take a seat. I filled out a few pages of paperwork, all in all took less than 10 minutes. My appointment was at 3:30pm I was taken back a few minutes earlier. The tech/ student and Dr. Thomas were very friendly, compassionate and respectful, took down my dogs history and went over helpful treatments. I received a call the next day about 1 part of the test results and it was explained to me. It was great news compared to what the previous vet had told me. Still waiting for a couple other tests to come back but overall I am thrilled I brought her here. They are so wonderful. You get an estimate of what treatment will cost and you can pick and choose to have it done or not. I like that very much I felt more comfortable to have treatment done here than at the other facility. Cannot wait to take her back for her teeth cleaning. I spent less on all the treatment thus far than what I would have at the other vet, although its expensive taking any pet to a vet its affordable and they do take care credit. Highly recommend to anyone and everyone.

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Clara Briviesca

Caution to all puppy owners. Avoid taking your puppy to this clinic. Biggest scam ever. On there website site they advertise compassion and professionalism. Big lie. The so call vet gave my a 8 week old puppy a death sentence claiming it had Parvo with a price ticket of $800.00 to treat here. Even after showing documentations proofing that the puppy had been vaccinated the vet was not convinced. She said the words of a dead puppy without any compassion or respect for my young daughter who was there with me. This was and still is a very happy puppy who is eating, playing and showing no signs of illness but the so call vet insisted the puppy had parvo. Of course I was going to have a second opinion and I did that the same evening with a really vet at a hospital we were told that after giving a puppy a parvo shot a test can come up positive so you have to wait up to 3 weeks before giving the test of parvo. Retested and the test was Negative. Taking my puppy back again to be rechecked in a few days. Thanks for nothing Midwestern University Companion Animal Clinic this clinic has a compassion and a personality of a jackass. One star is to much but wanted to post review to warn other animal lovers.

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BR

Bryanne Williams

I love this place. I used to take my dogs to Banfield until my mom told me about Midwesterns vet clinic. They helped her dog with an ongoing problem that Banfield couldnt diagnose after numerous visits. Dr. Robbins diagnosed the issue within one visit. I took my dog to get a behavioral analysis and was absolutely amazed. This place is like Mayo Clinic for dogs and the people actually care and want to help your animals. When I spoke to the vet, she evaluated my dog and actually gave me answers as to why he behaves the way he does and recommended I speak to a dog behaviorist, not a trainer unlike Banfield kept recommending. Plus they gave him a complete check up (which I was not even expecting). They sent me away with some antibiotics for an ear infection, great advice, and peace of mind. I highly recommend Midwestern Universitys veterinary clinic and will continue to take my dogs there for follow up care.

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Cate Macdonald

I am so impressed with the level of services and the compassion of this teaching facility!!! The vets and students ask every question and tended to my basset hounds needs. Poke my dots felt so comfortable with his surgeon he put his head on the Drs foot while he was explaining the procedures and treatments he was to under go. I cant even find the words to say thank you the right way ! But thank you a million times. The front office is awesome the student vets awesome the attending physicians and surgeons awesome. I will never take my basset hounds anywhere else again. You folks have made such a horrible experience easier to handle. Hugs from me and wet sloppy kisses from poke my dots (sir)

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Mayra Rodriguez Vidal

They only care about the money not your pets, I am very disappointed as my experience with Midwestern clinics for humans had been very different. Holding the medicine hostage because I didnt pay them on time? I paid for that consultation and 2000.00 later my Dog is not better. They said medication takes time but wont refill the meds because I need to pay them? My dog is in worst condition than it was before and I have not refuse to pay what I owe , my exact words I will start paying when she starts getting better , btw I had already paid them 700.00 Not like it was free.

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Lyn Davis

I was referred to Midwestern University For Care of Animals by my pets primary Doctor Banfield Pet Hospital, we hav used for Emergency after hrs Care, also for specialized tests as Ultrasounds, I HIGHLY recommend MidWestern even for a regular pet clinic, Everyone from front desk, All students, An doctors, are very professional also genuine careing of All Pets, I respect All at this Clinic for All the True Care they provide,their dedication to their profession is rated by myself also friends as Superior, ThankYou MidWestern for All you Do!

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ivonne nieves

All the staff was very kind, professional and loving with my furry baby. I put her to sleep today and while I was overwhelmed with grief, I was also overwhelmed by the kindness, love and gentle touch of everyone during Tinkers last moments. They explained the procedure and allowed time for last goodbyes. Thank you for your care and gentle touch.

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leslie bettis

We just left the clinics about a hour ago. We have been their before several times. This time I was very very impressed with the staff and how quick it was this time. I dread going most of the time because it takes soooooo long but we were in and out in about a hour. Very very happy. The nurse was outstanding. Thank you

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