Category: | X-ray Equipment Supplier |
Address: | 2120 W Encanto Blvd, Phoenix, AZ 85009, USA |
Phone: | +1 602-439-3100 |
Site: | customxrayservice.com |
Rating: | 4.7 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Dr. Anthony Janssen, DC
Go with another company. The worst experience I have ever received in customer service, billing, and installation. They give you the lowest quote possible to get your service and then under deliver by damaging your property during install, over shoot their "quoted" amount of time by double and then dont even send you a bill, just auto-withdrawal your account without your permission, notification or approval. Its a classic, BATE AND SWITCH. Our bill was almost double what was quoted. They had done an install for us before so they knew the unit, they had pictures of the unit and then sent out two guys that werent qualified to do the job. And, the kicker is, we have to pay for that kind of service? I would pay more upfront and go with a reliable company who has good service and can finish the job in the amount of time they estimate for. This is why they do site visits, you send photos, etc. Custom will come in cheaper then their competition just to run your bill up after they gain your service.
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Carole Williams
The Bone and Joint Center of Yuma, PLLC, Dr. Ron Clark, I recently opened up a orthopedic practice in Yuma, AZ and had the great fortune of finding and utilizing the services of Custom X-Ray Digital Equipment. After making contacts with other vendors, the representatives of Custom X-Ray were able to suggest the right sized unit that fit the specific needs of my situation. The installation went very smoothly and they were certain to make sure that all of the software functioned perfectly on my network. I am satisfied with their service in every way. I would give them an outstanding recommendation to anyone in the market for radiographic equipment. Custom X-Ray have happily fielded questions for small technical matters that our technologists have from time to time and demonstrate their commitment to quality service even "after the sale. Dr. Ron Clark, M.D.
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Michelle Matterson
Michelle Matterson, Director of Purchasing for Urgent Care facilities. We purchased our Digital X-Ray System from Custom X-Ray Digital Equipment this last year. Custom X-Ray offer us the most affordable solution for our practice that met with our budget concerns, in addition to being affordable, the Digital X-Ray Solution that Custom X-Ray installed produces high quality patient images, easy to use and very dependable. In addition, Custom X-Ray provides the annual service maintenance, and if we need any support calls - they respond the same day! We would highly recommend Custom X-Ray Digital Equipment Sales & Service to anyone that needs a Digital Solution for their practice.
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Sandra Kindred
Dr. Kindred had been at his old locations for many years. Custom Xray helped to make the move less stressful by having the techs on site as scheduled. They recalibrated our machine and got us another processor because the old one didnt make the trip. They even gave us new charts so that the exposure would be limited to the patients. Everyone did everything possible to make a new move a success. This is the kind of company I love doing business with. Did I say the price was affordable? It was!! this is the company for all your imaging needs.
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Elise Perfetto
Custom X-Ray has an amazing and helpful staff! We have relied on them for years and have never been disappointed. Their prices are better than any other companies. The service Techs are always friendly and leave the office clean. Highly recommend them!
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Nichol Lake
I have been working with Shawna over at Custom x-ray for YEARS (too many to count)!!!!! She and her staff have always been helpful and timely at getting things fixed when a situation arises. I would recommend them to anyone and everyone!
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Mod Modular
We have dealt with Custom X-ray for years they have purchased a ton of furniture from us for their clients. Tonya is always very nice and knows exactly what she wants. They always pay on time and are very friendly.
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Greg heitman
Custom X-ray has a knowledgeable professional staff that has been very helpful for my veterinary practice. The services are prompt and courteous. I highly recommend them! Greg Heitman Adobe Veterinary Clinic
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Ron Wilson
We have used Custom X-Ray for our radiographic needs for the last 10 years.We have been more than satisfied with their professionalism and responsiveness to our needs. I would highly recommend Custom X-Ray.
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Jason Mulder
Went way out of their way to meet our deadlines! So grateful for their diligence in getting us up and running for our grand opening! Thanks for the great work!
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Richard Campbell
Our office has been with Custom X-Ray for several years! They have always been helpful. They have provided quality and efficient services over the many years.
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Agua Fria
Custom X-Ray, is and has always been, quick and reliable with their service and support. Their client service personnel are always polite and courteous.
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danny nielson
Very prompt service. They did a good job at cleaning our processor as it was filthy. Their office staff was extremely kind and courteous.
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Kayomee Daroowalla
Gabe is very knowledgeable. Still expecting a quote for new equipment and that has taken a while.
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Andrew Gorby
Great company. Used them for many years. Staff is very friendly. I highly recommend them.
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Beatrice Groves
Highly recommended, Thank you for all that you do to help our business.
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Desja Foor
Thank you for the quick response and knowledgeable technician (Hugo).
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Scott DeMent
Prompt mailing of x-rays. Staff is pleasant on the phone.
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Robert Dahl
The usual prompt and intelligent service.
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Elizabeth Charles
Close, convenient, and friendly!
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Richard Casabona
The very best!