Christown Animal Hospital

Reviews 4

AN

Angela A.

DO NOT TAKE YOUR PETS HERE TO BE TREATED!! I took my Pomeranian-Chihuahua here because his eye was watery and squinting and this was the only vet who could see us same day (so I suppose they have that going for them). However, my dog was in pain and was not wanting anyone to mess with his eye. The doctor had me put a muzzle on him and then he barely took a 3 second look at the eye and said "he has a scratch" and proceeded to give us Amoxicillin and Prednisone. Nearly 3 days later, after following all instructions and administering medications as indicated, my dog was NOT getting any better, so I took him to another vet (an AMAZING vet btw) who looked at Cujo and nearly immediately guessed that he most likely had something in his eye. when Cujo would not let her look at the eye, she decided to sedate him with a little gas and put numbing drops in his eye. This allowed my dog to relax enough for her to find a 1-inch foxtail embedded in his upper eyelid! And guess what??? NO SCRATCH! Cujo was immediately 100 times better once the foxtail was removed - he was able to finally open his eye without pain. Although, by this time the foxtail had created a horrible ulcer underneath his eyelid which the doctor could not have scene with the 3-second exam he spent on my dog! My poor dog for 3 days had this sharp, prickly foxtail in his eye which SHOULD HAVE BEEN REMOVED ON DAY ONE IF THE DOCTOR HAD BOTHERED TO DO A THOROUGH EXAM. Whats more is that this amazing vet that by the grace of God I found, who is now my full-time vet for both my dogs said that the medication he was prescribed wouldnt have helped in the first place! So this first doctor made me pump my dog full of antibiotics and steroids for NOTHING! My dog is now on eye drops and ointment for the ulcer created by the foxtail being up in his eyelid for so long, but he could have lost his eye if I hadnt taken him for a second opinion!!! If I had relied blindly on this vet at Christown Animal Hospital, my dog could be facing much worse circumstances. I called the vet and requested a refund, which they of course, rudely denied. Their customer service is awful. The exam was a joke, they misdiagnosed my dog, they prescribed him medications he DID NOT need, and I didnt get so much as an apology. My dog went through what I can only imagine to be pure hell for 3 days and they wont even acknowledge that. I am taking this to the Arizona Board of Veterinary Medicine, the Better Business Bureau, and whoever else will listen. These people are a danger to animals. They could have just offered an apology, processed the refund, and I might have been able to look past it. However, their lack of professionalism, business ethics, and complete lack of compassion on top of my fear for the safety and well being of other pets is pushing me forward. Again, I strongly urge you to think twice about bringing your pet here. The cost is low, but you get what you pay for. If you are needing a vet to get your pet in same day message me - the pricing is even the same as Christown - only they have a staff that actually cares about pets and knows how to care for pets.

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Thao Le

My 6 year-old golden retriever, Riley, died today. I am not blaming his death on the veterinarian or any of his staff. In fact, anyone would have been able to predict that Riley was on his way out just by looking at him. I come from humble beginnings and was looking for a place that could take care of my dog in an economic manner. Christown Animal Hospital could not do this for my dog, or any animal for that matter. I was introduced to Christown Animal Hospital when my family got 2 little Chihuahua puppies. We took them there to get spayed, and there was some confusion surrounding the operation and the charges. Perfectly understandable – people make mistakes. Yesterday’s visit was our second encounter. Total charges for blood work and medication to treat symptoms was $300. The blood work took 24 hours, so the following morning I called the doctor to get an update. He rattled off scientific terms, and somewhere in the middle of his chanting he must have made a diagnostic. By the end of it, I was confused as to whether or not my dog would make it. “What are his chances?” I asked. “Low.” “What would be the cost to treat him?” “$300….$400…$500.” That doesn’t sound right, does it? I asked them to get a copy of the blood work ready because I would be by to get it in 10 minutes. Once I showed up, there were “papers all over the doctors desk” according to the receptionist (the one I had requested the document from), and it would be a moment. Second and third mistake. Riley had been taken over by autoimmune hemolytic anemia. There were ticks all over his body. The vet that I eventually took him to educated me (in human terms) on how it took over, and before he even suggested I knew that our only choice would be euthanasia. Realistically, treatment would have been thousands of dollars and Riley would have never been the same. Riley, you are my first love, and I was prepared to sell my soul to be able to save you if there was the option. Instead, I paid $300 to let you suffer for 24 hours while I shoved candy down your throat. That was my mistake.

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A

A Private User

Weve been brining our dogs here for over 2 years. Most recently after our dogs got in a fight and mauled our Mini-Schnauzer Chester literally almost to death, we of course brought him here. Doctor Sandhu and his nurse tended to Chester immediately and gave him great care. Doctor Sandhu was always ensuring to keep us up to date with anything that was going on with him. By the end of the day Chester had been cleaned up and diagnosed. Come to find out one of his back legs had been dislocated during the fight, as well as a gash in his front left shoulder almost to Chesters spine. Needless to say Chester was beyond our ability of care. Doctor Sandhu let us board Chester there for over a week, and for an extremely generous price, which is including hopsitalization/nurse care. Sandhu and his staff even looked after Chester after hours on Sunday after they were closed, because he was in such critical condition. Chester got above-and-beyond care, and had healed tremendously in this time. After stitches, staples, and wound flushings Chester finally got to come home. My wife and I are by no means remotely well off, and the doctor new this, and was willing to work with us on the financial portion. The review mentioning this doctor is "just out for money" is completely untrue,I know this for a fact due to this experience with Chester, Sandhu has saved us ridiculous amounts of money. Doctor Sandhu goes above and beyond for the animals because he actually cares. We trusted doctor Sandhu with our dogs life and he saved not only Chesters life, but also saved us quite a bit of money. I would, and do recommend Sandhu to our friends, and I would recommend him to anyone. I am also happy to report that Chester is walking, eating, drinking water, and has happy face again....all because Sandhu, and his awesome staff.

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CA

Cathryn Ellis

While he does have better pricing than most vets Im very unsatisfied with how he handled my dogs visit. I took her in for a teeth cleaning and asked if he could call if he runs into any issues. My dog is only 9 and I of course never expected any issues. I never received a call from him so I went to pick her up after 4 like instructed. I asked if she had any extractions, they advised no she was great however after doing her blood work for the anesthesia we found out her kidneys are failing... so they knew her kidneys were failing before they put her under to make an extra 400 on cleaning her teeth and never called me to advise their very significant findings until i went to pick her up?!?. I was in shock and didnt know what to do or what to say or ask. Rather than him take the time to fully explain to me what I had in store for me, or maybe other options I could pursue, or other remedies or treatments I feel he instead took advantage of my state of confusion and lack of information to help me make the best desicion and instead he sent me home with one $50 IV (i can get 10 bags through the pharmacy for $25!) And $100 bag of kidney food (which most vets suggest to stop feeding dry food and switch to raw and natural) my bill went from 400 to 800. The whole experience made me feel as though hes only interested in making a quick dollar, his empathy skills definitely leave a lot to be desired as they are non existent and the fact that he never called me to ask if I still wanted to have her teeth cleaned due to the fact that she could die in a month is unfathomable to me. Better to make that money than be upfront and honest with his patients, thats his motto. Feel free to take your pet here for vaccinations but I certainly will never take my fur babies back here for anything else.

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