Katella Animal Clinic

Reviews 3

JO

Joe Velasco

From my Wife Please Do Not Take YOUR PET HERE I did a working interview at this place several years ago (didnt take the job based on pay rate) and gave them a call since my normal vet is out til the 16th. Absolutely shameful. Took my dog in with bloodwork, xray and an urine analysis from another vet not even 24 hours from one another my dog is DEAD after 10 years of COMPANIONSHIP Dr. Saleeb/ Eva said the bloodwork showed on the high side regarding liver and highly suggested both a liver medication & another type of antiobiotic because the one prescribed less than 24 hours ago wasnt strong enough. They also said my dog WAS strong enough to withstand surgery and said it was a good idea to high risk sedate my 10 year old pug to remove to kidney stones that had previously blocked his urination...that it would be okay, they had done this SO many times before..i had to sign to waivers one because he was old and another because of his breed which is a Pug So EVA hops on the phone and has to schedule the surgery with another doctor because Dr. Salleeb doesnt know how to do the procedure. Dr. Salleeb verbally told me in the office on Friday evening that he wouldnt be able to do it because the dog wouldnt have enough recoup time on Saturday that it would have to be Monday. Super confusing experience from start to finish. EVA wanted to board my dog overnight which is unnecessary considering theres NO ONE there to watch or tend to the animals. (Really bc they wanted that $$$$) She told me because of his age they would start the IV first thing in the a.m. etc. I called at 8:30 a.m. Saturday morning to see if Iv fluid had been started. PER EVA it had not been started and would tentatively be started within the next 30 minutes being 9oclock. Not sure why my dog needed to be boarded over night when no one is there and fluids werent started as previously discussed. TRUTHFULLY they ran my card for the procedure in full that evening over the phone. I was there for 3 hours discussing in circles with Dr. Saleeb and EVA. They were suppose to give my dog his liver medication and other medication which they profusely advised me getting for him. Got home and noticed after I picked Bruno up neither package had been opened and neither medication had been administered even though they were SO adamant about his liver function. They wanted me to leave my dog over night in a metal cage and act like they were doing me a favor by boarding him overnight. *****EVA advised me the clinic would be charged if I didnt show the next day for surgery***** EVA gave zero discharge instructions but managed to charge me 93 dollars worth of dog food for my dog that is now DEAD..AND overcharged me for it. They also gave him a bath and trimmed his nails and charged me for it.. This place is DEADLY STAY AWAY Save your MONEY & yourself some HEARTACHE Im more than happy to attach invoices since thats the only paperwork I got from the high risk procedure EVA also advised to take my dog to hospital or home my call If you love your pet youll go to someone who does too..this place DOES NOT CARE

CH

Chantel Velasco

Please Do Not Take YOUR PET HERE I did a working interview at this place several years ago (didnt take the job based on pay rate) and gave them a call since my normal vet is out til the 16th. Absolutely shameful. Took my dog in with bloodwork, xray and an urine analysis from another vet not even 24 hours from one another my dog is DEAD after 10 years of COMPANIONSHIP Dr. Saleeb/ Eva said the bloodwork showed on the high side regarding liver and highly suggested both a liver medication & another type of antiobiotic because the one prescribed less than 24 hours ago wasnt strong enough. They also said my dog WAS strong enough to withstand surgery and said it was a good idea to high risk sedate my 10 year old pug to remove to kidney stones that had previously blocked his urination...that it would be okay, they had done this SO many times before..i had to sign to waivers one because he was old and another because of his breed which is a Pug So EVA hops on the phone and has to schedule the surgery with another doctor because Dr. Salleeb doesnt know how to do the procedure. Dr. Salleeb verbally told me in the office on Friday evening that he wouldnt be able to do it because the dog wouldnt have enough recoup time on Saturday that it would have to be Monday. Super confusing experience from start to finish. EVA wanted to board my dog overnight which is unnecessary considering theres NO ONE there to watch or tend to the animals. (Really bc they wanted that $$$$) She told me because of his age they would start the IV first thing in the a.m. etc. I called at 8:30 a.m. Saturday morning to see if Iv fluid had been started. PER EVA it had not been started and would tentatively be started within the next 30 minutes being 9oclock. Not sure why my dog needed to be boarded over night when no one is there and fluids werent started as previously discussed. TRUTHFULLY they ran my card for the procedure in full that evening over the phone. I was there for 3 hours discussing in circles with Dr. Saleeb and EVA. They were suppose to give my dog his liver medication and other medication which they profusely advised me getting for him. Got home and noticed after I picked Bruno up neither package had been opened and neither medication had been administered even though they were SO adamant about his liver function. They wanted me to leave my dog over night in a metal cage and act like they were doing me a favor by boarding him overnight. *****EVA advised me the clinic would be charged if I didnt show the next day for surgery***** EVA gave zero discharge instructions but managed to charge me 93 dollars worth of dog food for my dog that is now DEAD..AND overcharged me for it. They also gave him a bath and trimmed his nails and charged me for it.. This place is DEADLY STAY AWAY Save your MONEY & yourself some HEARTACHE Im more than happy to attach invoices since thats the only paperwork I got from the high risk procedure EVA also advised to take my dog to hospital or home my call If you love your pet youll go to someone who does too..this place DOES NOT CARE

YO

Yolanda Gonzalez

On March 7 I took my dog in due to his constant vomiting and his unwillingness to eat. They took TWO X-rays and a blood screening. The X-rays did not show anything and the doctor said my dog had air around his abdomen. I was also told he had Kidney Failure and would probably have to have him on a special diet and care. He stayed at the clinic for two days and was given I.V fluids and the doctors never gave me updates, only the receptionist who would constantly have to ask the techs or doctor of his status. By Thursday afternoon my sister and went to the clinic to speak to a doctor, they rushed to get the blood results that took more then 24 hours to obtained, and informed me my dogs blood was clear of any infection. They allowed me to take him home with medication that consisted of Antibiotics, I.V Fluids and to assist him in his appetite. After three days my dog showed no improvement, and I took him back to the clinic and I finally met with Dr. Saleeb whom took full responsibility of the decisions made for the care of my dog. Within the 5 minutes I speaking to him he asked me three times the age of my dog, and three times I responded to his question, in which he constantly called him "Baby" and that is not his name. He gave me additional medication for his lack of appetite. By then I had spent over a $1000.00 and had seen no improvement in my dog. My poor dogs condition got extremely worse two days later, so I took him to the GARDEN GROVE CAT & DOG HOSPITAL. No cost for the exam, took ONE X-RAY and found a fruit pit lodged in his intestine, his blood results showed NO EVIDENCE of KIDNEY FAILURE, in fact it was clean. My dog was operated that same afternoon. He was hospitalized two days and EVERY MORNING I got an update from the doctor himself. My dog is now completly recovered and back to his hyper self. KATELLA ANIMAL CLINIC ALMOST KILLED MY DOG, because they were more interested in getting money out of me than caring for the well being of my dog. They only star I give is for the kind staff. Ive been told to seek a lawyer for the pain and suffering my dog and I have gone through, definitely reporting to the medical board. IF you care for your pet, DO NOT GO TO KATELLA ANIMAL CLINIC, you will put their life in jeapordy.