Category: | Medical Laboratory |
Address: | 1595 Soquel Dr #100, Santa Cruz, CA 95065, USA |
Phone: | +1 831-462-6671 |
Site: | secure.questdiagnostics.com |
Rating: | 2.9 |
Working: | 7AM–4PM 7AM–4PM 7AM–4PM 7AM–4PM 7AM–4PM 8AM–12PM Closed |
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Paul Bacon
Its too bad that more often than not, its the few people that have a negative experience that will take the time to write a review, but I guess that is human nature. I want to break that trend when possible and this lab has made that easy for me. I have to go here every six months for blood work for my cardiologist to keep track of my cholesterol, so I have had many experiences over the last five years since I had a heart attack. This is always one of the easiest and most reliable medical offices that I go to. They never make me wait more than a couple minutes before taking care of me. I always make an appointment online and its easy when you sign up for an account and return often because they save all your information and I can make an appointment easily in just a couple minutes. I am a software engineer, and I test web pages for a living and theirs are well done, intuitive and easy to use. My most recent visit, I didnt remember to bring my paperwork from my doctor and the lab technician Paula took the time while I was still in the chair to call both my regular doctor and my cardiologist to make sure I got all the tests that I needed. Paula didnt have to do that and could have sent me to get my own paperwork in order, but she went out of her way to give me great service. I was totally grateful for her care. This was and is always a pleasant place to visit despite the fact that I really hate to have my blood drawn. But at least here they have really good professionals that make it easier.....
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Briza Ac
This clinic wont talk to you on the phone unless youre a doctor. They insist that you, as the patient, have to show up on their doorstep before they speak to you. So if you have a question regarding anything, they simply wont talk to you. Theres no option to talk to a real person if you call them. So messed up.
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Meridth Griffen
I did not have an appointment, arrived at 7 am, several people were ahead of me but I was finished by 7:20 am. Very efficient, nice professionals.
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Scott Smith
Horrible web site, understaffed, difficult to make ant appointment. They expect you to take the day off of work to have blood drawn
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Craig Valenta
The automated appt system is the worst and there is no way to get around it.