Category: | Veterinarian |
Address: | 888 Dublin Blvd, Colorado Springs, CO 80918, USA |
Phone: | +1 719-593-1336 |
Site: | dublinanimalhospital.com |
Rating: | 4.4 |
Working: | 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 8AM–2PM Closed |
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Nancy Barfield
I took my cat to Dublin Animal Hospital, and the vet who saw her, Dr.(?) Smith, either didnt know what she was doing or she wanted to pad the bill. In order to protect her privacy, I will call my cat Missy, even though thats not her real name :-) HIPPA for cats. Missy had been dry heaving every day for about a week, doing that drama thing that cats do when they have a hairball, but without producing an actual hairball. And it only happened when our other cat approached her, so, as I told the vet, I thought the problem might be stress induced. First, Dr. Smith said it wasnt the cats digestive tract, then said she was going to give her antibiotics for the digestive tract. When I asked the vet about this (why give someone antibiotics for something they dont have), Smith said antibiotics would be good if the cat had an upper respiratory infection, but Smith also said she didnt think Missy had an upper respiratory infection. Then she wanted me to take the cat to a specialist for a test for bronchitis that costs $1000. But the cat had no symptoms of bronchitis other than the dry heaving, and also a "sensitive" trachea, which the vet determined by slightly choking my cat. Then Smith took X-rays and said she found calcium deposits on the cats kidneys, but she didnt want to look into that at all even though dry heaving would be a symptom of kidney issues. Another symptom would be dehydration - the vet didnt look into that at all, a simple pinch would have done it. Maybe Missy has asthma, the vet added, but wanted to test her heart. But Missy didnt have symptoms of asthma, except for the one symptom, the dry heaving, and the vet didnt listen to her lungs. Smith also wanted to give Missy steroids (side effects anyone??). I didnt do any of that stuff, and I left there crying - my poor little girl. All that time, all that stress for the cat, all that money (almost $200 for the one visit), and Missy wasnt any closer to being healthy than she would have been if Id done nothing. So later on that day, I called back to talk to the office manager - all I wanted was an appointment with a different vet. Well, while I was on hold the manager, Pam, went and got Dr. Smiths side of the story, and came back, and without even listening to what I had to say, the manager said that Dr. Smith was great, that she "wanted to cover all the bases" (bases for, of course, a fee), and that Dr. Smith hadnt done anything wrong, and blah blah blah, just steamrolling over anything I said, ignoring my question "why give her antibiotics if theres no infection?" and I never even got to the point where I got to ask for a different doctor. So I made an appointment at a different animal hospital. Well, guess what. In one $50 visit with no weird tests, the other vet at this different office determined the problem was stress. They told me to use stress reducing pheromones in a diffuser - over the counter, no side effects. Its been over a month and the diffuser that the other vet recommended fixed the problem. Not only are Missys dry heaves gone, but the other cat calmed down too and doesnt fight with her anymore. My little girl had been stressed out by the other cats aggression. Thats all. Missy did NOT have asthma, heart disease, bronchitis, digestive tract trouble, respiratory infection, or any of the problems that Smith of Dublin Animal Hospital wanted to treat her for. Dublin Animal Hospital would have cost me so much time and money, but worst of all, Dublin Animal Hospital would have created additional stress for my cat, which would have made her *sicker*! Im so glad I took Missy to a different vet - shes all better now. And I just wanted to share my story, hoping that I can save some cat the pain and stress that Dublin Animal Hospital would have caused my baby girl.
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Cassia Spurlock
UPDATE: Picked up my cat yesterday after her surgery and shes doing great! She needed to have an additional 3 teeth pulled but the charges were nominal. She seems back to her normal self already. I trust the staff here with all of my cats needs. So grateful! ---------- So happy we found this place. We scheduled our cat for a dental estimate for having a broken tooth extracted. The office staff were really friendly and considerate. The waiting room is spacious and comfortable. They have two adorable live-in cats roaming the premises; I think a clinic that has their own little furry mascots says a lot about their love for animals. My cat was really stressed from the drive but the tech and vet were very gentle with her which we appreciate so much. The vet was very well-spoken and explained everything about our cats blood work, her diet, the intended procedure, as well as cost to us so that we felt completely comfortable. I cant say how much I appreciate how considerate they all were. Just all around awesome!
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Bailey Gearhart
I was referred to Dublin Animal Hospital due to their ability/knowledge in exotic animal care. Our hamster had a growth on her abdomen, and while it didnt appear to be bothering her, I wanted to get it checked out just to be sure. The staff at Dublin Animal Hospital was extremely kind and flexible with my schedule. I was also extremely impressed with how they treated my hamster with care, and how knowledgeable they were on hamster health. The staff also made sure that we knew all of our options for our hamsters healthcare, and we did not feel any pressure to make one decision over another. They made sure to test the growth to ensure that it wasnt cancerous, as well as checked the rest of our hamster in case there were any other medical issues with her. Overall, I am thrilled with the staff at Dublin Animal Hospital, and will be taking any future hamsters that need veterinary care to this veterinary hospital. A big thank you to everyone that worked with our little Dot!
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Kaylan Hopson
The providers and staff at Dublin Animal Hospital are outstanding. Working as a team, there exists at this practice a collective brain that works. We have four dogs that have been treated to excellent care by all. In particular, Dr Roeder was able to coordinate just the right care incorporating steroid medication to stabilize the health of our 13 year old Japanese Chin. What I appreciate most about the veterinarians at Dublin is their consistent attention to detail when providing significant clinical information about the conditions that explain their presenting symptoms. The staff will not speak to you like you are a child that is incapable of making sense of complicated information. I have struggled with this when dealing with other veterinarians in other parts of the country. Clearly, Dublin is a top notch practice with professionals who are well versed in veterinary medicine and value collaboration with the owners of their patients.
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Brandi Princell
DAH is the third vet practice I used since adopting my dog Lola in 2011. I am so glad I found them and will not go anywhere else. From day one, they have been kind, professional, and helpful to me personally; and given the highest quality care to Lola. DAH has convenient appointment times and has made time to fit Lola in for an urgent need, all while continuing to provide quality care to other animals already in the clinic. Additionally, DAH has reasonable pricing; and during an urgent situation, was able to work with me financially to get Lola the care she needed...in a manner that didnt leave me with the "the dog or the bill" situation. That says more about DAH and their compassion for animals and people, than any vet practice Ive visited. Finally, the clinic has always been clean and in good repair; the clinic animals appear healthy and happy; and I will continue to recommend DAH to my friends/family/co-workers, etc.