Evans East Animal Hospital

Reviews 4

SA

sara

My family and I have been taking our dogs here for 30 years. I trust them and know they care about my pets as much as I do. But what really inspired me to finally write a review about a place Ive been referring my friends to for years is how they handled an emergency my roommate had with her dog. Buddy was a 10-year-old yellow lab who had cancer and had been struggling for a while, though 90% of the time he was happy and energetic enough that we werent anticipating any major issues in the immediate future. One day, though, she got home from work and he refused to eat. She took him outside and he laid down on the grass and didnt want to get up. We knew he was telling us it was time. Unfortunately, my roommates vet does not have after hours or urgent care. I suggested we bring Buddy to Evans East, and unsurprisingly my roommate was hesitant; she just didnt want Buddy to have to die in a strange place surrounded by strangers. When I called to make the appointment, the tech was kind enough to give me time to cry while I was out of sight from my roommate. We asked if we could bring Buddys brother with us, and were told we could. When we arrived, we were taken into the room and Dr. Lipkin came in to talk to us. My roommate was obviously very distraught and was worried about the decision she was about to make. Dr. Lipkin listened patiently and was as unbiased as possible. She talked my roommate through the options available, then left her in the room to be with her boys. Dr. Lipkin made sure to emphasize that she believed and supported my roommate and knew how much my roommate obviously loved her boy, and would be happy to do whatever my roommate thought was best. When Dr. Lipkin checked back in, my roommate told her she believed Buddy was ready to be put to rest. In such a heart-wrenching, terrible moment, Dr. Lipkin was so kind and so patient. When everything was finished, Dr. Lipkin stayed with me and Buddy and let me cry. It was late, near closing time for the urgent care, and Evans East would have been not at all out of line to hurry us out, but they didnt. They gave my roommate Buddys paw print, and let us gather our wits in our own time. On the way home, through her tears, my roommate commented on how kind everyone we encountered that night was. A few days later, despite having known my roommate and Buddy for only a couple hours, my roommate received a lovely card signed by the hospital employees, including a lengthy note from Dr. Lipkin. I cant tell you how much it meant to my roommate to receive that card. Ill never recommend another vet, and truly cannot express how wonderful I think everyone at EEAH is. Thank you for 30 years of treating me (and everyone,) like family.

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AL

Allison Smith

We transitioned all of our animal care to Evans East after our prior vet failed to catch/identify/treat our cat for what could have been a very fatal kidney disease. Our cat was at his worst right before we had to leave for a wedding out of the state, Evans East team including Dr. Ackley and Dr. Lipkin did an AMAZING job at not only identifying what was wrong and caring for our cat while we were away but also Dr. Ackley called us daily to check in to let us know his status, any changes, and any additional charges for treatment to ensure that we were included in all decisions. When we returned home they helped to refer us to a good animal hospital for a needed surgery which saved our cats life. They really went above and beyond for us and our cat during that time, and as a result we decided that they are the only vet we want to work with! Our dog has been in to see them several times as well, and they are so good at remembering us, our animals, and helping us give our animals the very best. I really feel that they care deeply about the animals they see and work to provide the best treatment that they can. They have been supportive over the phone when weve called with questions about our dog and cat. They have convenient hours for the working person, and emergency staff for those urgent situations. I definitely recommend them as a vet, I wont go anywhere else. And a special thank you to Dr. Ackley for always being so amazing, kind and thorough! (One thing to note is that with their building being on Evans the traffic on that street can make it a little tricky to get in and out of their parking lot. Its much easier to make sure that youre making a right turn into the parking lot, and take a right turn when leaving so that you arent having to try to cut across traffic!)

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TR

Trevor Franks

We bought our puppy on Saturday, she was sick that night and the next morning so we brought her in to find pretty devastating news...she has Parvo. Dr. Lipkin was extremely helpful in discussing our options, telling us all of the possible outcomes for our puppy and even discussed more affordable options elsewhere. We decided to continue our treatment at Evans East because we trusted the high level of care there that was obvious from our short time dealing with them. The vet tech CJ was also extremely nice and helpful with advice for cleaning our home, monitoring our other dog and other things like that. Dr. Lipkin also helped us talk to the breeder we purchased our puppy from and we were able to get a full refund as they should have noticed and treated the Parvo before selling her to us. Since Livie (our puppy) was in the hospital for so long we got to know Dr. Farmer, Dr. Ackley, and Dr. Casey pretty well too as well as several other techs. They are all awesome! No one seemed annoyed when we called (pretty frequently) for updates and they always gave us very thorough explanations The big milestone we were working towards was to get Livie to eat on her own. She wasnt interested in baby food, soft dog food, or anything we tried to give her. The staff is so nice here that someone shared a piece of ham from her breakfast burrito and Livie ate it! I think that sparked her appetite and now, a few days later, shes eating like crazy. This was a very tough time for my girlfriend and I but the people at Evans East made it so much easier and put our nerves at ease. Livie is now at home with us finishing her antibiotics via oral medication and looks like shes going the be just fine! Thanks, Evans East, for saving her life!

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KA

Katelyn Hitz

***Long review but, worth it*** This place is great. My puppy had hip surgery in Fort Collins and I live in Denver (just right down the road from the clinic so that is also a plus). After surgery he needed laser therapy three times a week (amount eventually decreasing). Driving to Fort Collins three times a week or even one time a week with work is extremely difficult. They offer a great package for the laser therapy. Dr. Casey is his vet. She is absolutely amazing. She did an initial exam and after, she has called to check on him more than his surgeon has. After surgery my pup has slightly turned a bit mean... went from loving to "let me nip at you until I am sure I like you then give me food and I think about it more". While I feel embarrassed (like parents with misbehaving children) they completely understand. Most have gone out of their way each time to try to create a relationship. These people truly care. They offer a variety of services and getting an appointment is pretty easy. I would also like to add that, even though I do live right down the road, I work mids and tend to over sleep for early morning appointments. I also once got stuck at the DMV. While I do not encourage anybody to be late on purpose, they truly understand and really will do everything they possibly can to help you out. ONLY bad thing but, also good thing, is the location. Great for me because I live near by, bad for people who are not use to traffic on Evans, it is pretty bad at random times. I love my dogs more than anything and I trust them in the care of this clinic.

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