Category: | Veterinarian |
Address: | 3730 Astrozon Blvd, Colorado Springs, CO 80910, USA |
Phone: | +1 719-390-7387 |
Site: | ridgewoodanimalhospital.com |
Rating: | 3.5 |
Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–12PM Closed |
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Tessa Taylor
Highly recommend! If youre looking for a new vet look no more, seriously. I took my dog here to get fixed acouple months ago. They were great at keeping me informed and even trimmed Huxleys nails while he was out! This morning I attempted to take my cat to a different vet (to save $$). Me and my cat were not treated nicely and Punky was not helped at all. I called ridgewood to ask for help and they got me in right away. Honestly I got more information within five minutes over the phone than I did the entire hour I was at the Value Pet Clinic (DO NOT GO THERE) Ridgewood heard my concerns and took great care of Punky. These people actually care!!! I received treatment for my cat and was made aware of every detail: how to apply the treatment, what was to be expected, what his ailment could be if this treatment didnt work, and finally other treatments we could try in a months time if there was no improvement. They went above and beyond to help my poor kitty. I highly recommend. Its more expensive than some others around here but it is so worth it and will honestly save you money and time in the long run. Furry friends will leave this place on the right track to getting better!
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Jurgen Crnokrak
My dog was admitted for surgery there after being attacked by another dog. the receptionist was very polite. The Doctor does not listen to what people ask for. After the surgery my dog had a limp on the right front leg. I asked that they xray that leg and paid for the X-ray. The Doctor x-rayed the neck area instead. When I came in and asked why she x-rayed the neck instead of the foot she said because she thought that is where the problem is. I told her that is not what I asked to get xrayed she said she understood what I wanted but thought that she should xray the neck because she thought the problem was there. She offered to rexray. I didnt want a person that doesnt listen to what I ask for working on my dog. At another vet we found that my dog had a broken paw, that by then, had healed wrong. Thanks for not listening to your customers and always being right. The Docter there is a Mrs know it all.
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Kiri Clayton
This place has been my veterinarian for all 4 of my dogs. The only time Ive had a bad experience with them was when a vet (dont remember her name) dropped my new puppy and kinda tried to blame it on her being squirmy. I was standing right there and saw it all, Id have to argue that excuse, but she did do an x-ray free of charge and if anything had turned out wrong due to the drop she said she would cover the work needed. Thank goodness nothing was and I got to go about my day with my new little girl. Everything else has been a pleasant experience. The doctors and assistants are always professional and understanding, always answer any concerns I have and Ive always received notifications when they need their checkups. I like this place.
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Minerva Valentine
Hate this place desperately. You get what you pay for. They do NOT accommodate EXTRA LARGE dogs like great danes, saint bernards, etc. No help from staff. No eye contact. They tried to put a small muzzle on my dog that clearly would not fit (he broke his on the way accidentally). They made him nervous and were scared thus making him anxious. Cant handle big animals? Work at a small animal clinic. Animal hospital is a laugh. Play pretend all you want. I feel sorry for the young new girl at the desk. Honey, find a new job. These people are awful. Youre too good for that. This place is a bunch of old and middle aged woman who hate themselves and others.
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Shelisa Smith
I took my sick baby there last Saturday. The staff was amazing and got me started on helping my baby. I called back Monday morning because he wasnt getting any better and the lady on the phone had mad rude comments about me giving my dog an iv,when on Saturday the lady said I could because I was in the medical field. Well this Debbie was just rude. When I went to get the iv from them she was just as rude. I came in there to get my dog some help not tho have some vet tech be rude to me the moment I walk in. Other then her the staff is great and Dr Monica is amazing!
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Cassidy Hill
This place is amazing!!! I called on a Saturday no less with my sick cat needing to be seen of course my regular vet couldnt get us in. So I called Ridgewood and spoke with Debbie she told me not to worry they would get us seen asap even thou they too were totally booked, she understood my sense of urgency. Upon arrival Debbies helpfulness & the whole staff was comforting. Dr. Monica is great she answered all my concerns, what needs to be done & no cost surprises. Ridgewood is now our regular vets, Thank You for being such a caring place from beginning to end.
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Brittany DuCharme
Since we got our puppy from the mall, we have been going to Ridgewood. If anyone has had a puppy, you know that you have to take them in every couple of weeks to get shots. We have always had good customer service, and have always dealt with Debbie. She has been beyond helpful, caring, and so sweet! I would actually schedule my puppys appointments just for days that I knew she was going to be there. We continue to go just for weigh-ins and to see Debbie! Thank you so much for always taking care of my baby! :)
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Will Romero
BATE AND SWITCH!! I bought a boxer with its "ears done" and he scratched the suchers out. I called "Liz" and told her his cartilage was showing and he needed them stitched. She set an appointment and we took him down. They looked at him "yes, he needs stitches and is extreme pain, but were not doing anything about it today." They wanted payment for the "consult" and to tell me that he needed stitches and was IN PAIN, then to leave?? SHAME ON YOU!! Your supposed to help animals. Im so disgusted.
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Kai Hatake
Wonderful veterinary clinic. I used to drive up north to another vet, but the distance became too much so I switched about a year and a half ago to Ridgewood and I could not be happier. I have utilized this clinic for new puppy visits, yearly vet check ups, vaccinations, sick dog visits and for my barn cat as well. The prices are very reasonable, the staff is attentive and caring, the clinic is clean and comfortable. My dogs have ZERO anxiety about coming here.
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Becca Null
The vet man handled my puppy when he had an ear infection, cauing him to cry, bleed and snap at her (hes NOT an aggressive dog at all). THe clinic never faxed our dogs heartworm prescriptions when requested. Also, our youngest needed to be seen for an injury during normal business hours and they want to charge us an emergency fee since we were calling for a same day appt. I have since found a new vet in town and will never go back to this awful place.
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Dennys Chand
went in to get shoots for my dog but a few days later my dog had "somehow, magically" contracted a skin disease. Had to take my dog to a specialist and spent 600 bucks to find a cure. And now have to spend 50 bucks every month for my dogs steroid pills. Never going back. the lady doctor is clueless in what she is doing.