Washington Park Veterinary Clinic

Reviews 9

VA

Valerie Palkovic

I had a poor experience here with my cat. My kitty hates the vet, although shes very sweet at home. My girl was flailing around and hissing because she was super scared. The vet tech could not examine her, so we called the veterinarian in. They still could not hold her down to examine her, and they were trying to grab her sides and hold her down to the table. I suggested a scruff hold and I was ignored in the chaos of trying to roughly hold my cat down. At this point, my cat is getting more and more agitated, hiding under the table, and I can see how exasperated the doctor was getting. In the end the doctor came back with a pair of shoulder length kevlar gloves, and with the help of the vet tech they literally wrestled her down on the ground and gave her the antibiotic shot she needed. My cat was super stressed out after this visit, heck so was I. I left confused and uncomfortable with the whole experience. Every other vet Ive seen, even with past cats, will just scruff a kitty when they are showing signs of distress. We could have avoided putting all this stress on my pet by just scruffing her and giving her the antibiotic. The staff was very nice but I was very unhappy with how they handled my cat. I wont be returning because I dont want to put her through this experience again.

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Russ Johnson

The core staff are consistently kind and helpful. Had to get an ultrasound for our dog and we were very unhappy with how little respect was shown for our time. We were asked to have our dog in before the 2-hr window started but the tech didnt show until 5-min before the window was over. Our dog is a rescue and is easily distraught when were not with him at the vet so we waited a long time. Its 2017, there are much better ways to manage appointments and peoples time during appointment windows. The 2-hour window had noting to do with good vet care and everything to do with the techs schedule. I definitely do not recommend using these service through WPVC. I do recommend asking WPVC to book these types of appointments through Alameda East or a facility that has the equipment and staff in-house. You can also get the work done through an ER visit if you are willing to pay the extra fees. Had I known this, I could have chosen to pay the extra money and avoid a total loss of 5 hours of billing (waiting, driving back/forth, etc.) I know now, that I need to ask for options when receiving services not provided directly by WPVC staff.

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KELSEY VERCIA

Without exception, everyone on staff is knowledgeable, kind, and helpful. We have seen Dr. Jones and Dr. Weber and would recommend them both without hesitation. We received a pretty devastating cancer diagnosis for our cat after our second visit there. We could not have asked for a more compassionate approach from these doctors; they have consulted with us multiple times, referred us to specialists, and offered support for whatever treatment path we decided to pursue. The doctors themselves have been calling us and checking on how he is doing. Furthermore, the front-desk staff went the extra mile in terms of providing information to our pet insurance company to ensure our claims were covered. Also, our cat was boarding there over the holidays and the cold temperatures and wind caused a power outage in the building. The owner, Dr. Jones, went to the practice on Christmas Day and brought all of the cats to her own home. You cant get that kind of dedication and care just anywhere!

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A Private User

I would recommend this practice 110%!! They saved my cats life after another local vet did a complete botch job. My cat ended up having gangrene because of the poor job another vet did. Wash Park hadnt seen a case of gangrene in over 20 years - thats how rare it is. That being said they treated this difficult situation like pros, even though the treatment to get my kitty back to healthy was NOT an easy road. It was months of treatments and I could not have made it through that time without the warm, trustworthy, and compassionate staff here. For the first few weeks after my cat was sick I pratically camped out here, and the staff was so supportive and worked so hard to make him better. Im happy to say that its been nearly a year since the whole ordeal, and my cat is now better than ever. Im lucky to still have him here, and I have Dr. Dawn, Dr. Sherrie, Dr. Klaus, and several vet techs to thank! I will forever go back here with my pets. Top notch.

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J Hartman

We have been taking our dogs here for years but had to share our most recent experience as we have been here a lot lately. This practice is about the animals they serve -not about fancy lobbies. Staff is caring and professional and prices charged are fair. If we have an issue we have always been able to get in the same day and this time was no exception. Our dog developed kennel cough followed by a bad bout of bronchitis, they took excellent care of him and we felt both Dr. Jones and Dr. Ingram were thorough without going overboard. Our dog is on the mend! The following week our other dog was scheduled for teeth cleaning under anesthesia which my wife was very nervous about- Dr. Jones was very understanding and talked her through the process- it went well and our dogs teeth are great! They called the next day to follow up- we take our beloved dogs here because it is the right mix of professional caring and expertise.

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Katrina Gorman

My dog has a complicated medical history that was sent to them by his previous vet prior to my appointment. At the appointment I verbally told them about it as well. Instead of listening to me and reading his file, they aspirated a lump and told me definitively that he has cancer. After being referred to an Oncologist I asked if I was going to see if he had cancer or more about his cancer. They confirmed that he has cancer and I was going to find out how to treat it. After a trip to the Oncologist, lots of tears and $900 later... he didnt have cancer. He had a lump due to the condition he has always had that they decided not to pay attention to. A week of antibiotics and he was fine.

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Jenny Porter

Very kind and attentive service! I had a bad experience previously taking my sweet, shy, kitty to a vet in New York City who had the vet tech (who looked like a slightly smaller version of The Mountain and wore massive rubber gloves) use a choke hold on him and nearly scared the life out of my cat. The vet and vet tech here were both experienced, very personable and didnt feel the need to restrain my cat, as they could sense he was of no threat to them. I would recommend to anyone whose animal has vet anxiety.

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Raminta K

We have been taking our rescue pup to the Wash Park Clinic since we adopted her and everyone there has been very kind and supportive. The first vet we saw was very helpful in answering all our new puppy parent questions. We have trusted the vets and staff there with all of our puppys vaccines as well as her spay surgery. Thank you for taking such good care of her!

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Ross Ollom

Overcharge and misdiagnose. For instance, my dog had whats commonly referred to as "happy tail" and the vet took 2 xrays (1 without my permission) and then provided me with antibacterial medication instead of pain medication. Overall, not very impressed and would take my pet somewhere else.

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