VCA Animal Hospital of Vernon

Reviews 5

TA

taylor perry

So, I feel the need to change my review...and apologize to vca for getting so angry with them. After speaking with banfield I was informed they in fact, also wanted to do 400$ worth of bloodwork. I was unaware that vca was actually helping me out by not demanding the bloodwork done before medication, (only suggested that I get it done) all in all it would just be better to be informed before hand that you will need mandatory bloodwork done after one month on meds. I feel pretty embarrassed...but it just gets frustrating when you had your animal tested for uti (so that was ruled out for medically causing urinating problems) when she was around 2 years old...just to find out youll need 400$ worth of bloodwork...to get put on meds...that have no gaurentee of fixing the urinating problem....but I am willing to do bloodwork after one month of being on meds.. To make matters worse, she was prescribed liquid Prozac and, Murphys law was my morning this morning...and when I was trying to give her the meds I forgot to immediately put the cap back on, knocked over the bottle, and lost about 90% of the liquid medication. So... Yeah... It gets difficult being a 25 year old making 17 an hour, fully supporting yourself,paying off student loans and getting hit with...potential 500$ in vet expenses...(a little less than my monthly rent) For medication for a cat you love dearly... with no gaurentee of it fixing urinating problems.. I had to call diamond back drugs to inform them of the medication shop spill, and they said theyd call vca... I feel embarrassed and terrible for getting so angry with vca, as it turns out they were working with me by not making it mandatory to do blood work before meds..... I apologize. Its just so difficult like I said, when you arent rich, and have an animal thats cost thousands in damage over the years to my house...it gets very very very stressful. Also, not an excuse but ...I just quit cigarettes and, my anger got the best of me.. I understand if you are not interested with having Vera as a patient, after I lost my temper over the phone, and after I left a bad review, as I am now kicking myself in the butt for wrongly getting angry, I hope you accept my apology. Like I said, Im very embarrassed, as I was totally wrong. I tried to delete my bad review but it wont let me, it only lets me edit it/update it. I hope you are able to see my updated review. I tried to email you as Im too embarrassed to call, but I could only fit 256 characters and this is obviously much longer than that limit. Regards, Taylor

---

D.

D. Helton Ph.D.

My cat, a Russian Blue whom I call Blue (not very original, I know) was diagnosed with late stage renal failure/disease. Blue will be four years old in April. For the past week, I was living a nightmare. My cats are just as much a part of my life as my parents, brother, and sister are. I was devastated when I got the news from Blues blood panel. His creatinine was over 7 (anything > 2.5 isnt good) and I was told the only thing that can be done was to give him eventual palliative care; to make him comfortable until euthanization. Heartbroken, I started planning in my head what Id do and what Id feel when he is gone. Had I relied on the veterinarian who told me nothing could be done to restore the health of my cat, Blue surely would have passed; which is why I want to thank and recognize Dr. Sonja Weissbach of VCA Animal Hospital of Vernon for saving Blues life. Dr. Weissbach is perhaps the most compassionate and tenacious MD Ive met. What she did was just what TV show "House, MD" actor Greg House does: take an introspective look at the problem and using her repertoire of medical expertise, prescribe hope when all hope seems lost. Dr. Weissbach resisted the overwhelming odds against Blue and put Blue on a regimen of medication uniquely tailored to his very unique problem. I assure you, no medical textbook will offer a path to recovery with renal failure/failing kidneys with a creatinine level north of seven. Dr. Weissbach persevered and saved Blues life. His creatinine level is now 2.2, and that is a miraculous change. It is with this experience I wholly recommend the services specifically of Dr. Weissbach for the medical care of your pet(s). I put my faith in her decisions, and my cat was blessed with a best-case outcome. Dr. Weissbach prevailed. Dr. Weissbach is an invaluable asset to this medical group. Blue is alive and healthy thanks to the forward thinking of Dr. Weissbach and the courteous VCA team. Such a triumphant win over Blues disease cannot be summed up in words. From the bottom of our hearts, Blue and I thank you! ~ David J. Helton Ph.D.

---

RO

rotesilke

I cant say enough good things about this vet. Two years ago I rescued a stray cat. She turned out to have an invasive oral cancer and for the two months she lived, Vernon VCA was with me every step of the way. Far from only being in it for the money, they gave me a break on her treatments, since I was there so often. Even though it was clear that she wasnt going to make it, they treated her and me kindly and with respect. When it was time for her to be helped out of her suffering, they were kind and understanding, and Dr. Aronson was the opposite of cold--even he had tears in his eyes as Gracie breathed her last. And after she was gone, I got a condolence card signed by every member of the staff, with a personal note. They do that for all the animals that pass on. My living cats are well taken care of, and they even have reduced prices on vaccines on Mondays. If there were more stars, I would give them, but I trust them with my animals and that alone says it all.

---

BI

Bi Ia

What a lovely facility and staff. I brought both of my cats here within two weeks and had excellent experiences both times. Staff were very friendly and after one of my cats had to get an ingrown nail taken out they called me several times to check in to see how she was doing. Even after a week I told them she was doing ok, they still called to see how she was doing. The absolute best people to work with, I would definitely trust them. Also affordable. My cat got all of her nails clipped, a wellness check, fixed her ingrown nail, and a shot of an antibiotic and it cost a little less than $150. Well worth the price to keep our princess happy and healthy. Thank you so much VCA Vernon. And their office doesnt even smell like pet urine! How do they even do that?? Well Done!

---

JE

Jennifer Correnti

A veterinary clinic has one job. To access and treat the illness of an animal. Veterinary clinics have seen and assessed thousands of dying animals in their line of business. Now tell me, how is it that I bring my dying cat into this clinic and instead of placing their knowledge of expertise and easing my pain that my cat is dying, they charge me $400 for unneeded tests and are still charging me these fees after my cat has passed away? I am extremely unsatisfied and disgusted by this clinic and recommended any other clinic on the entire east coast besides this one. They are more concerned with money rather than you beloved pet.

---

---