Richard H. Bonder, MD, PA
| Category: | Dermatologist |
| Address: | 1941 Limestone Rd # 202, Wilmington, DE 19808, USA |
| Phone: | +1 302-999-0075 |
| Rating: | 2.3 |
| Working: | 8AM–4PM 8AM–4PM 8AM–4PM 8AM–4PM Closed 8–11AM Closed |
Location
Photos 1
Reviews 7
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Kim Wilhelm
Sadly we never got to see the doctor. I made an appointment for my daughter who just turned 18 and at the time I made the appointment I told the office staff she didnt have a picture ID. She doesnt drive, hasnt started college yet etc. They never mentioned that would be an issue. We arrived for the appointment and the staff told us she couldnt be seen due to her lack of ID. They went so far as to ask the doctor and he refused to see her. I,as her parent had ID, my insurance is covering her, and I was paying the copay (in cash because they dont accept debit or credit cards - which is weird). When I asked if we could reschedule (we were waiting for her state ID in the mail) They sd no, he will not reschedule because we took up his time today. Im sure they assume that their time is more important than the rest of us but no one would have wasted any time if the staff would have said at the time of the appointment they would not see her without ID. I promptly called my PCP and explained the situation and they laughed at the absurdity of the situation and explsined that there is leeway in that rule and made her an immediate appointment. Maybe he is a good doctor, who knows. I can tell you that I work at a retirement facility and most of our residents no longer have ID. We regularly set they up with doctors appointments and have never had this problem. As for referring any of our residents and families to his office, it will never happen.
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jamy lopez
HORRIBLE STAFF! I went with my friend for moral support. She has anxiety and she forgets what she has to say to the doctor because she gets very nervous. And she told us to remind her what she wanted to say to him. They wouldnt let us in with my friend. We asked if we could write on a piece of paper what she had so the front desk people could give it to Dr.Bunder. They gave us so much hassle about a stupid piece of paper. The doctor saw my friend for 5 minutes and the front desk never gave the doctor what the concerns were. And my friend forgot what to mention all her concerns to the doctor! The staff were very rude and unprofessional. According to my friend the doctor was very standoffish and seemed uneducated. Its safe to say I will never recommend this place to anyone and my friend will be going somewhere else. AND The front desk were discriminative towards an Asian mom and her son when we were in the waiting room. Giving them attitude and making rude faces because they had accents. Very unprofessional! ALSO the front desk personal dismissed my friend from the office and if my friend had not remembered she had left her ID/insurance card. They would have never gave them her ID/insurance card back. If I could them negative stars I would!
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Janae Lee
My daughter has previously been seen by Webster Dermatology, but due to her school/work schedule, we were not able to get an appointment soon enough, so I scheduled something for her with Dr. Bonder. She said she felt rushed when he was in the office with her; she was trying to ask questions, and she said, "he was trying to rush out the door". When she went to get the prescription filled, we learned that because there is no generic brand for what he gave her, and the cost was $108. I called to she if there was something else that he could call in, and the receptionist said that Dr. Bonder refuses to use any cream with a steroid, and what he wrote was the safest medicine for her. Im all for safety; however, not everyone has$100 for what was undoubtedly a tiny tube of cream. A little flexibility and understanding the needs of all your patients would go a long way!! I really wish we had just waited for the appointment with her doctor, since well have to schedule an appointment anyway. Patience is a virtue! Save your money and your time and choose another practice.
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J Powers
It saddens me to see people write these bad reviews about Dr. Bonder. A year ago I was hesitant to schedule an appointment because of some mixed reviews. Thank God I gave more weight to the positive reviews! Initially I needed an appointment ASAP because my hair started falling out after a recent surgery. Dr. Bonder made time for me ASAP. My experience with him went so well, I later brought my son for teen acne. Dr. Bonder amazed me with the time he spent with him. Not only does he discuss the acne/medical issues but he even takes the time to talk my son about his life...tells him short stories that make a teenage boy comfortable to open up. Like a mentor! THEN, I referred my husband for a questionable mole. Dr. Bonder assessed my husband accurately and made sure his mole was removed immediately to ensure the cancer wouldnt affect his lymph nodes. AND, Dr. Bonder respects YOUR time! He wont overbook appointments thereby leaving you to wait for 45 minutes to be seen like most drs do. The world needs more professional doctors like Dr. Bonder!
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S Austin
DISCRIMINATED AGAINST!!! My minor child has been going to this office for several months. Sometimes one of her siblings may come with us. Today at the appointment I had her two siblings with us whom are minors also. When we attempted to go back when she was called one of the staff members said " you cant go back there with all those kids". Keep in mind there were two children plus the patient. She proceeded to tell me I had to reschedule after coming over 40 miles for the appointment because this is an unstated policy that I was supposed to apparently know. I was so appalled that someone would say this especially since I was never told this is " Dr. Bonders" policy. Did I mention that Dr Bonder stood right there and never spoke up and said a word. Then she states that " It would be too much if they told patients no children along all The other reminders they have to give." The staff definitely needs to take a sensitivity training!
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Sarah Savery
I have been a patient of Dr. Bonders for over 5 years and have had nothing but superior experiences with both him personally and his staff. I first saw him after suffering from painful eczema on my hands for over a year which my PCP could not clear up. I was able to be seen quickly and he took special time and consideration in prescribing a treatment that was safe and effective while breastfeeding. The eczema was cleared up within 10 days and his follow up was excellent. I have since referred both family and friends to this practice and all have been impressed with Dr. Bonder and his staff. Things to note, Dr. Bonder does not double book and sees all patients promptly. For that reason I understand he does not take late patients. Also Co payments are due in cash or check at time of visit. This is a wonderful, small practice with no frills. In and out with the right diagnosis and a plan of treatment. What more could you ask for?
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Rachel Zdziech
Staff is extremely rude and inconsiderate. Ive been seeing Dr. Bonder for over a year and his staff always rubbed me the wrong way. Still went to see him only because I was there for him. Referred my mother they denied her because she didnt have i.d on but brought her health insurance card. They only accept cash for payment which is annoying. Doctor prescribed me facial cream and when I went for a check up I told him I didnt like it. Dr. Bonder said "dont use it". Im here to clean up my acne. Changed my number I called to update asked when my appointment was they reminded me tonight. Could not commit to the appointment, refused to waive the $25 cancellation fee. When I had to reschedule I was considerate and called every time. Im the patient you work with me. I will never make an appointment here ever again and look else where. Again staff is extremely unprofessional and rude.