Category: | Animal Hospital |
Address: | 1126 Cesery Blvd, Jacksonville, FL 32211, USA |
Phone: | +1 904-743-4567 |
Site: | arlingtonanimal.com |
Rating: | 4 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM Closed Closed |
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Brenna Erickson
If I could give 0 stars, I would. For two years, we were told that our Boston Terrier simply had horrible allergies and our only option was an excessively expensive immuno-therapy treatment, which they said would PROBABLY work after more than a year of treatment. Well, we did the treatment for a year with no improvement and just couldnt purchase any more. When I suggested other diseases that her symptoms resembled, I was met with condescending questions as to why we stopped the immuno-therapy. They simply refused to consider other possibilities. The only thing that made her better was steroids, which should have been a clue to the vet that maybe its not just allergies. After two years, we took her to a new vet. That vet (within 60 seconds of seeing her) told us that she has SCABIES! She has had SCABIES for TWO YEARS! And the only place she came in contact with other dogs was at Arlington Animal Hospital while she was being boarded. To make matters worse, we just got a new dog, so now we have two dogs to treat. We feel horrible that she could have very easily passed scabies on to other dogs while she was boarded at Arlington Animal Hospital. It was not a simple misdiagnosis. It was two years of no improvement from allergy treatment which is a huge red flag that there is an underlying problem not being addressed. Do not trust your pet to Arlington Animal Hospital.
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A Private User
I have been taking my dog here on the regular for almost 2 years, and have had nothing but a fantastic experience. The vet techs are very knowledgable and sweet, and Dr. Cook will do anything to help someone that may not be able to afford the best medications or surgeries. Their prices are actually lower than any regular veterinary clinic Ive found. Just to give an idea, when I lived in Jacksonville, I drove all the way from the beach to Arlington to have Dr. Cook see Banjo, and now that I live in Gainesville, I still go to Arlington to bring him in. A+ in my book. When I received Banjos allergy medication, the vet tech went over everything with me, until I completely understood what needed to be done. If I messed up, they called the distributor immediately and got the answers I was looking for. I am glad there are places that care about animals as much as I do. Thanks so much!
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Jaylan Phoenix
When my wife and I rescued a cat off the street, we got really lucky to find Arlington Animal Hospital. My wife called and priced several nearby vets and while this place wasnt the cheapest, they were the nicest on the phone, and theyve been the nicest bunch of people ever since. My cat says theyre the nicest torturers shes ever seen. It really cant be overstated how important a friendly, easy experience is with this kind of service, and Arlington Animal Hospital just shines. Ive stood in the lobby and had ten minute conversations AFTER everything was done. They always remember my cat and treat her like family.
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Cheryl Whitsett
Dr Cook is a great vet. He is very caring and compassionate and has been in practice a long time. I feel he is honest about his diagnosis and he has treated our dogs with the utmost care. They do everything in the room so there is no guessing when they take them in the back if something was done. Goes for injections also he does them right in front of us. I would trust him with any pet that I own. The staff is truly caring and explains everything. There are no surprises at check out because they will tell you how much it will cost up front. I will always recommend them to anyone.
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Adam Holleran
I took my senior dog there for the first time recently after switching vets. My dog was having signs that she may have been really sick. The staff was professional and consoling in this difficult time and made me feel as though they really cared and my dog was not simply another patient. The Vet was knowledgeable and straightforward and had a bed-side manner that made it alot easier on me. I will take all of my animals here from now on and recommend it to all of my friends. BTW- got a great diagnosis and my pooch is happier than ever!
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A Private User
The customer service at this vets office is amazing. The staff is always extremely helpful and knowledgeable. I drop my pets off on my way to work and pick them up on my way home for free, so theyre super convenient. I also love that I am never surprised by my bill, they give me estimates for everything as they go so Im not taken off guard.
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Lutece Hooks
I have been taking my pet to see Dr. Cook since 2004. The place is always clean and the staff is great! The pricing is average and good considering the care you receive. My pet even had to stay overnight for a surgery and she was well taken care of when I picked her up! This office rocks!
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Fran A Fletcher
You cannot get any better than this vet and his staff theyre very caring and loving knowledgeable people high rated as much as high as you can rate this people
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A Private User
Unprofessional, dirty, RUDE staff. An absolutely unpleasant experience for me and my dog. The website made it look so nice, but do not be fooled!
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Angel Gullett
My baby loves it there. But the staff and dr. Is awesome. I would so refer them to anyone. They are great. Never had any problems with them.
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Sandra Scrudato
Great Veterinarian Office. Patient staff is so nice. Fees are fair. Very thankful for their years of caring for my animals.
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Rochelle Bailey Price
Dr Cook and his staff are family to us. I would not trust another vet for my babies.
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Kim
Very friendly staff and Dr.Cook is such a wonderful veterinarian.
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Michael pivola III
Helped me