All Pets Clinic

Reviews 6

SU

susan christiansen

I took my cat for an exam before getting his dental. That day we decided to get blood work done also. The blood work was good. A month after his dental I brought him in for check-up because he became sick. He had lost almost 2 pounds and was very dehydrated. They decided to take more blood work. Instead of waiting for results, which takes about 15 min., I was told to go home and they would call after hours. I did not understand that because he was so sick and might of needed medication. Well thy did not call that evening. The next day which was Sat. I ended up calling 3 different times, each time too busy to tell me the results. The last time I called I was very upset because they close early and I felt my cat needed help. They said again they still were very busy, so I said I will have to take him to another vet! That Monday I took him elsewhere and they had all his medical papers sent to them. If he did not get medical attention that day by Tues. he could of been dead!! His HCT was 45.7 and dropped to 17.7. When dropping to 15 it calls for a blood transfusion. Medication did not work to bring it up, so he did need a blood transfusion and feeding tube. I called the O.M. at All Pets wanting answers why no one there got back to me about this. I also wanted to know why they prescribed 125mg of clavamox to a 11 pound cat instead of 62.5. He got over double what he should of got. I never did get any straight answers by him! The last time I had a conversation with him he actually told me TO GET OVER IT!!. He also stated once I should of went to the emergency! Why would of I have gone there when I did not know he was dying until that Mon.! This O.M. should not be dealing with the public, hes very uncaring and rude. It was also 10 days later after his dental I called about taking the clavamox and they stated he should of got it when he went home that day. I was never told this. Also every time you call about something they say Ill write a note to the vet and we will get back to you and they never do. This experience has been the worst nightmare I have ever had at a vet. My cat also did end up dying. He was only 8 years old.

---

JU

Judy Davis

I cant say I "hate" this clinic. Ive been using it off and on for years when Im in Ocala. (I live in Georgia most of the year). However, something happened today that sounds very similar to another persons post a year ago. I havent been able to stop thinking about it since I left the clinic today. Im appalled and saddened. While I was in the office buying flea and tick prevention meds for my dogs, a woman brought in a sick kitten and asked if the kitten could be seen without an appointment. It was then 5:00 and the office wasnt scheduled to close until 6:00. The woman was told that the kitten could not be seen without an appointment but that she could make an appointment for next week (even though the office is open tomorrow - but I guess they were booked) or she could take the kitten to the emergency clinic in Ocala and gave her the address and phone number. My first thought was that the woman might not be able to pay what the emergency clinic charges and that the cat was not going to make it until next weeks appointment at All Pets. It was lethargic and had been vomiting and having seizures. Since when, during office hours, can a veterinary clinic not work in a sick animal? I have never seen a sick animal turned away from any other vets office, even at closing time - and it wasnt closing time. The woman at the front desk did not even leave the desk to ask Suzanne if she could see the kitten. I wonder if Suzanne would have turned it away. A year ago, Suzanne responded to that post by saying she would make sure that communication improved between her staff and her. I think this issue needs to be re-addressed - unless it really is a hard and fast policy that no animal can be seen without an appointment, even a sick animal. Tomorrow I will be returning the products I bought there today.

---

AN

Ann Gomes

Bad attitude all around, the staff is just AWEFUL! The vet has a terrible bed-side manner and if you have a sick pet good luck getting in. Had an appointment even though I did think twice about going back here, was 11 min late due to fighting with the cat to get into the carrier...and I was promptly told by the receptionist holding a conversation in an EMPTY waiting room that they would need to reschedule. I asked if they could double check with the vet as I was already there and not THAT late (as I have waited MUCH longer than 15 min to be seen in the past) if she might be able to see us. She said the Dr. was with a patient and proceeded to sit and do nothing more than continue her conversation. Thank you for your unprofessional atmosphere as when I look at your reviews I can see many people agree with me. I shall go elsewhere. Best of luck.

---

CO

Cody Crosier

Awful! i would never recommend them to anyone, not once did i see the actual vet only techs and staff and the woman at the front desk didnt want to be bothered and had absolutely no idea what she was talking about. absolutely horrible experience and as a result of their lack of knowledge had to put my parakeet down because they couldnt take five minutes to look at the bird without a $55 dollar exam fee. i didnt want the bird to suffer so we put her down. highly dissatisfied! what a joke these people are! dont let them fool you, they care nothing about your pets all they care about is money! For a vet who advertises sensitivity and compassion,her staff severely lacked in this area.

---

MA

Matthew Roach

Horrible..have a 45 year old parrot in heart failure and was denied being seen because the vet was busy with appointments. Im sure if she knew that she wouldnt be too happy her up front employees didnt even ask her. Im a cvt myself and emergencies come first. People are understanding enough to know a vaccine isnt life or death. Unfortunately my bird now has to face death. Found a great clinic in citrus county who took her in and did what they could. Even paid a daytime emergency fee. The compassion from the staff was great bc thats how I treat my clients animals.. it sucks to know others in the field dont feel the same way.

---

DI

Dionisio Ramirez

We left our chihuahua at this clinic for a week and she was returned to us with all her four paws peeled and bloody and no one from the clinic told us anything about it. Her heart medicine was not given properly either (we counted the pills when we dropped her off) When we told the manager the next day, he didnt seemed like he care at all and didnt apologized. My dog could hardly walked when we got home and she was so weak. We took her to her vet then and they couldnt believe it and they said that they will not recommend them anymore. I dont recommend this clinic to anyone. Awful.

---

---