American HomePatient

2755 Power Mill Ct, Tallahassee, FL 32301, USA

Category:	Home Health Care Service
Address:	2755 Power Mill Ct, Tallahassee, FL 32301, USA
Phone:	+1 850-222-1723
Site:	ahom.com
Rating:	2.3
Working:	8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM Closed Closed

Location

Photos 2

Reviews 11

Mandy Simmons

If I could do less than one star I would. Atrocious service obviously still, and has gone back yrs. to the other location on North Monroe. Many yrs ago I was sent there to get a wheel chair after a car accident. My HMO would only let me have it a few months ( even though Im still crippled ) so I took it back. I got a receipt for it on a tiny nothing slip of paper. My husband ( thank the lord ) keeps everything. 5 YEARS LATER, AHP calls me and says I still have their stupid POS wheelchair ( that never worked right anyway ) and we say no we dont. The woman says oh yes you do and either bring it in or bring us $5000 for back rent. I do wonder how many times That trick worked?? How many shmucks actually paid it? My hubby found the tiny ( by now faded ) piece of paper showing theyd in deed received the chair back and they wanted to keep the receipt. We said NO WAY. We told them wed be glad to mail a copy but we didnt. Not 2 weeks later it was on the news that an Employee of theirs was selling stuff out the back door. Uh huh. Later I was there ( against my will but due to Drs orders for a BS lung sat test and they put it on the wrong day a month after my surgery and I had hired an aide to help me that day and had to do it all over again a week later meanwhile the stupe that did the test later had sat right there twiddling his thumbs and could have gladly done it that day. Their scheduling mistake cost me $70 to hire the aide that day and the next time for the stupid test. Dont use.

Barbara Huskey

June 8, 2017 my husbands primary care physician referred him to American Home Patient; she told him they would call him for an appointment within a couple of days; 29 days later we still had not received a call. He called his doctors office who confirmed the referral was made on June 8. They gave him the name and phone number, he called and immediately was told the referral was sitting on their desk and that Jean would call him back. When she did call, she laughed saying that theyd been given the wrong phone number (was off by one digit) and the wrong name (John instead of Ron) so couldnt reach him; yeah, right. Since the doctor has known him for around 15 years and everyone IN that office knows him quite well, we dont think they gave the incorrect name and number. AND if that was truly had been the case, why didnt they call the doctors office for clarification. They obviously didnt care and too "busy" to follow up. So we made the appointment, picked up the testing equipment and its being returned this morning. Im giving them one star because they obviously care little for details. They really need to get their act together.

Frank Mabry

Awful! Prescription was called into American HomePatient on March 8th. They called back that afternoon to tell me they had received the prescription and that they would be in touch soon when my machine shipped. 1 month later after I hadnt heard from them I called and was told who ever had received the prescription had handled it wrong. He assured me that it was taken care of. Today, June 16th I still havent heard anything. I called, told my story, was put on hold. After 15 minutes, my call was disconnected. I called back, got the same woman, told her I had been disconnected. She insisted on starting all over. Once I had provided my name and DOB I stopped her and told her that if my machine wasnt delivered by next Friday that they could just disregard. She thanked me and hung up.

Sara Michaels

Avoid using these people at all costs. And they cost a lot. One foul up after another. Even when you go into the office they get it wrong! Your health will suffer as you wait light years for equipment they forgot to order or didnt have the prescription for and then, magically, when you call to follow up a month later, they have found that prescription! None of the home patient options in Tallahassee is good...but this is by far the WORST.

Jeannie Hudnall

My husband was a patient of American HomePatient for years prior to his death. Services provided by the Tallahassee branch office were consistently professional and we were shown great compassion by all staff members. I would definitely recommend American HomePatient without reservation. Their staff is knowledgeable and caring. Keep up the good work and thank you for being there!

Wayne Vearil

I stopped using them in 2013 due to poor response. I decided to give them another chance last week. Called Tuesday 12/27 and was promised a return call not later than Wednesday 12/28. As of this afternoon 1/3 they still have not called. Of course they are the only game in town that accepts my insurance. Ill try them again in three or four years :(

Deborah Boutwell

My husband & I both have never had anything but excellent, friendly & great customer service for over 5 years from everyone weve dealt with hear at Am Home Pt. with all our Cpap supplies. Orders. We deal with new people every call, but everyone is well trained, knowledgeable & helpiful! Great to do business with!.Quick concise easy re-orders!

JrJr Diablo

Disappointed in their customer service. For some odd reason, they use CareCentrix to collect their billing. Carecentrix is horrible. They lose your information or dont send you billing, then they refer your account to yet another collection agency. Stay away from AMH as a provider for any CPAP needs.

Darlene Wilke

Not impressed. Very poor customer service.

richard bain

no idea what they r doing

Steven Bass

Atrocious service