Creekside Animal Hospital

Reviews 7

A

A Private User

Our dog is a 6-year-old shi-tzu mix. We were new to the area and tried this vet one time, and we will never return. Tucker, our dog, appeared to have pain in his ear. The previous year - when we first moved here - Tucker had the same symptoms. We took him to a vet in Alpharetta who found a tick in his ear. Apparently, it had grown to a size and was irritating him (and maybe he has a low threshold for pain??). I told Dr. Adams about this experience and that we looked for a tick and could not find one. I also told him that in his six years, Tucker had never had an ear infection. Dr. Adams told me his ear was inflamed and prescribed an antibiotic (which was expensive). My bill was high but, of course, I wanted my dog to feel better. However, he did not show any signs of improvement after taking medicine for approximately 4 days so we discontinued it. Luckily, my daughter was playing with him and a tick fell off onto her bed (it was a big tick). We found the place it had been living on top of his ear, buried in his fur, and treated it with Neosporin as it appeared inflamed. Apparently, the doctor doesnt know an ear infection when he sees one and doesnt listen to the customer. Also, my dog growled at him and snapped and this is not like my dog. Maybe he was trying to tell me something about Dr. Adams!

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JU

Julie Reed

This place shows no compassion or care what so ever! We recently moved to the area and when our cat got ill we decided to try this place out. It turned out our cat had kidney failure and these vets essentially said there was no chance and we shouldnt even try to help him get better. Seeking a second opinion we drove to our old vet (about 25 miles away) and they knew that we werent willing to give up without trying so they gave us another option and gave our cat a fighting chance. Unfortunately, the treatment didnt help so we took out cat back to this place to say goodbye. THEY WERE HORRIBLE!!!! They knew we were coming to put our baby down and showed no sympathy. The lady at the front desk couldnt even be bothered to get off the phone and acknowledge us,Then the actual vet showed us no sympathy.He didnt even do the cat the favor of sedating it before they put him down so he struggled in his last moments. There was no were sorry for your loss or anything said to us. As if putting our cat down wasnt already difficult enough, this place made the experience even worse! We will no be going back to this place, even if that means driving an extra twenty minutes to give our pets the care they deserve.

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JO

joshua dispain

They care about money more than they do your pet. They wouldnt even try and diagnose my dog because i didnt have the money up front. They said they think its parvo (shes a year old and had her shots) hooked her up to IVs and sent us on our way. That cost 150 dollars...we found a clinic a few days later and they took her immediately. Still have yet to see the bill..turns out our dog was poisoned some how and had hookworms (even though she was just treated) which a poo smear and simple blood work could have showed...now shes fighting for her life with a clinic that cares more about getting your pet well over getting paid first. Just hope its not too late...oh and when my wife was picking up our still dying dog she noticed and woman boarding hers about to go on vacation...they gave her the option to pay when she got back...nice...thanks for nothing...oh and the clinic we took her to excepts payment plans which the director at Creekside said "just isnt the way of things anymore) got 150 out of our already low budget...way to step up guys. You have seriously lost sight of whats really important.

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RA

Rachel Placek

I have 2 dogs and 2 cats who routinely receive vet and grooming care at Creekside Animal Hospital. I am a retired vet tech so I am very picky about who treats my pets. I have found the vets here to be very caring and knowledgeable about my pets needs. Dr Tarabula the new owner is very kind and listens attentively to all your needs. He also seems to be current on all the new treatments available to helping our fur babies. My dogs get their "spa day" once a month(usually) and always come back looking and smelling great! Katie, their Reception manager, is so easy to talk to and anytime I have any concern or issue with service she totally takes care of it for me with patience and understanding. The whole staff has bent over backwards to help me in and out of the clinic as I have a 1 and a 3 year old children to deal with as well. No place is perfect, but this place is always willing to make anything that seems wrong to me right with joy. That means a lot to me! I highly recommend this veterinary office for all your pet needs.

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SI

Sim Mentouri

I was disappointed with a recent visit I had at the animal hospital. My cat was seriously ill and we had come to the tough decision to put him down. The whole staff was incredibly rude and thoughtless when it came to the actual process. It was an emotional time and what was needed was professionalism and care. What the doctor and vet assistant gave was attitude and inappropriate behavior and actions. Your vet assistant should be fired because he apparently thinks its "all about him." Its not, its about the precious animal and family that chose to make the decision. The doctor should go back to school. She wanted to euthanize without sedating. She clearly does not have any confidence in her skill or profession. She only cared about euthanizing and not about how much the animal was stressed out. Also,they did not use correct pronouns. The staff used "it" within earshot of the owners. The animal is a part of the family and important.

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CH

Chris Timmons

The people there were great and always nice. but they just want your money. They were great in the beginning however towards our last few visits there they did not help our dog at all. they would prescribe her products that would cost us an arm and a leg and then in the next visit say we never actually needed that product or administer the medicine in a cheaper better form after paying full price for a bottle of pills. They would only make the poor dog worse after each and every visit. After a month of watching her suffer it was time to go to a new vet. in the course of 6 hours after visiting with the new veterinarian she was playing again and showed immediate progression towards better health. Creekside Animal Hospital is a huge waste of money and almost cost our dog her life. will never go back and will never recommend to anybody.

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MA

Mary Clarke

My beloved fur pet Bichon suddenly had a disease over the summer and I had to decide to euthanize her. It was one of the hardest decisions I have ever had to do. The staff at Creekside tried everything and offered options but with her deterioration it wasnt plausible. It was especially hard on that day when we watched our fur pet slipping away so fast. The staff at Creekside Animal Hospital was AMAZING! Dr. Shelby Hixon cried with me and when we left I felt like I had a friend standing with me during the whole thing. Since then we have got a new fur baby. The staff at Creekside has been amazing and I couldnt ask for better customer service. My puppy has never felt nervous going in there, in fact she gets excited to see all her friends. I feel very blessed to be a customer at Creekside Animal hospital. They feel like family.

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