Dermatology Center Of Atlanta

Reviews 3

CH

Cheryl Lee

I recently had a visit to remove skin tags/mole. When I went for the first appointment I was informed that the spot that I wanted removed was a skin tag and not a mole as well as not covered under insurance so it would cost me $80 which included the removal of 5 skin tags. I had other skin tags so thought that was reasonable and worth it to get the brown spot in the middle of my neck removed. I even talked to the nurse about it potentially being a scar and it looking worse than the brown spot itself because I had had a mole removed before and it made a scar. I even showed her the scar. She said not to worry because its a skin tag so I went through with the procedure. The nurse put band aids over the spots she treated therefore I didnt see until I got home that the original brown spot that I had come in for was still there. I immediately called back and asked what my options were. They said I could come back at no charge to have the other "skin tag" removed. I just went back this morning and when I was in room with the nurse that performed the procedure originally she looked at the spot and said she thought it might be a mole so had to ask the doctor to come look at it. The doctor looked at the brown spot and said its a mole. She also told me that removing a mole would cost me $120 since its not covered under insurance. I said I didnt want to remove it at this time but thank you for taking the time to look at it. I then went to the receptionist to check out and was informed of a charge. I was confused because this was supposed to be a free visit. They said I could speak with the doctor because it was up to her about the charge. We then went back to the patient room that I was in and she proceeded to tell me that once she (the doctor) stepped in the room it was no longer going to be a free visit. I explained to them at no point did the nurse tell me that if I have to get the doctor in here that it was going to no longer be a free visit. Mind you my original visit that cost me $80 was to look at the skin tag/mole and get it removed. Im already a little upset that it didnt happen to begin with. I wouldnt have had to spend the $80 for the skin tags. I tried to plead my case to the doctor but she was not budging at all and even told me to Google the fact that its a law that as soon as any doctor walks into a patient room that they have to bill for it. Im not familiar with those laws as Im not a doctor nor go to the doctor on a regular basis so had no clue of this law. I paid the fee of $43 for the visit and walked out of there in tears. Now Ive spent a total $123 for skin tags that didnt bother me and still have the brown spot/mole that I originally wanted removed but was informed it was a skin tag. I have attached a picture of the "mole" because Im confused as to how this was missed when I was telling the nurse I wanted the brown spot in the middle of my neck removed whether it be a skin tag or mole. I obviously will not be returning to this office. Im sure they have a lot of happy customers, Im just not one of them. ***Update: The office manager called and apologized and sent me a refund check of $43 for the office visit that was suppose to be free.

JO

Joy Jones

I am writing this review based on past experiences from 3 other dermatology offices. FYI I only changed doctors because of relocation. I needed a full body look over for skin cancer, called the practice and set up the appointment. The first available appointment was about a month after I called for a cancer screening check-up and it was with a NP. Based on the reviews and myself checking out the website I thought it would be worth the wait. Once off the phone I immediately went on the website and filled out the new patient paper work, this option was a plus. It was rather easy to do and user friendly. When I set up the appointment they did not mention to not wear make-up or nail polish, so I took it upon myself not to wear either because in the past I was told to follow these steps so that the doctor could have a good look at my whole body. My commute was around 50 minutes round trip. Once at the appointment of which I arrived on time I sat in the waiting room for about 20 minutes past my appointment time. When called into a room I verified my information with who I assumed was the CNA and waited for another 10 minutes-estimated. Once the NP entered the room with her assistant the visit was like a whirlwind. She was in and out so fast I didnt have time to ask her the questions I wanted to ask and she didnt ask if I had any concerns or questions. She didnt glance at my scalp, or look in between my fingers or toes like my other doctors have before. I basically was raising my arms for her to look at places and pointing as she was rushing through the exam. If I hadnt raised my arms I feel like she would have just bypassed my whole under arm and side area. As she was leaving literally with the door in her hand I was telling her about a place that looked suspicious on my inner thigh. She stepped back into the room and glanced at it and said not to worry. Normally NPs are extra personable and will stay long enough for you to ask questions and address any concerns. I feel like they undervalue yearly screenings and just cram us in, in between higher paying visits, this is based off of the length of time it took to get the appointment, the length of time spent before being seen by the NP, and the very short exam. I would like to say that the NP and other staff were very pleasant and friendly. The exam itself was not worth the drive, wait, and the uncertain feeling I have about my check-up.

KE

Kerri Moore

Let me start by saying that I drive about an hour to go to Dermatology Center of Atlanta, the fact being is I couldnt find a Dermatologist around my area. I dont mind driving to get excellent care from Dr. Magee and her medical staff. The first time I went their Dr. Magee and her staff took their time and my skin issues were addressed and their were several office visits to complete my complex skin issues. Now my recent visit was when I had to get a mole removed she was so gentle and very calming. She even played my favorite kind of music to clam me down. My second recent visit was last week and she came in and we talked over what the plan was going to be to get rid of my nasty wart. Like every other time Dr. Magee listen and we both came up with the best medical plan to get rid of this nasty wart. She is a very sweet, caring and has a very calming attitude. Now onto the parking lot issue you guys need extra parking lot space. That is my only con about this place.