Plainfield Veterinary Clinic

Reviews 5

FR

Fran Rios

Dr Blaso was my vet for give or take 20 years. In 2013 my tiny hua hua took ill and was given a referral to a specialist by Dr.Blaso. The specialist was MIA and my sweet dog was being cared for by others. I was in California at the time and my oldest daughter was devastated when our little soul suddenly bled to death after her release. I never received a call from this specialist after she returned from her Labor day getaway. The devastation was two fold, this tiny dog which I found in California was with me when my mother went through unsuccessful heart surgery. So one can imagine the reluctance to go back to anyone associated with this tragedy. I returned back to Illinois and could not bring myself to go back to this vet, even though I trusted Dr. Blaso. I adopted a hua hua in California and she needed her teeth cleaned, by accident I came upon a coupon for this vet for dental cleaning. I felt at this time after thousands of dollars and millions of tears I could once again seek treatment from Dr. Blaso, also the discount would help as I am still paying for her ill fated care. I did not notice the coupon had expired. I called the office to see if perhaps Dr. Blaso would honor the coupon. I received a call from his new male office manager, he was brass, and I did not believe that he had spoken to Dr. Blaso when he said they would not honor the coupon. I called later in the day and asked to speak to Dr. Blaso, my return call was from the same equally combative male office manager. It occurred to me that Dr. Baso had acquired, a buffer, a spokesperson to avoid speaking to people he wished not to speak to. At this time it was not so much about the coupon but the fact that Dr. Blaso was not at his disposal to talk to me at his convenience because he said he already he would not honor it, and because I had not been there since my dog died. I respected Dr. Blaso but when a professional with whom you have been dealing with for years becomes too big to talk to a past client, it defines his character. (I was not expecting to speak to him then) It has taken years to try and get over this, I can not look at her picture, I felt for the sake of my present pooch that I would return to him because I trusted him. Consider this, when someone cannot take a few minutes to say why he will no longer speak to you, you need to move on. I do not need a rude office manager, or a Dr. who has become too big and important to speak to me. I did blame Dr. Blaso for referring the specialist, it did cost me thousands of dollars and my heart still aches for my little Izzy, but I did trust him to care for my pets. I am consumed with guilt, this tiny poorly bred sweetheart with an apple head, crooked eyes, a dry eye, seizures, and missing teeth would soon become victim to a quack kidney Dr. somewhere near Crestwood. To this day I have not received results of her blood work, or the call she promised that Monday. She would die a little over a day of release, blood filling her fawn colored body, I had let her down. It was a scene that brought a grown man to tears and an inconsolable daughter who cried for months. She was not perfect but to us she was priceless. If you can identify with me or not, a sympathy card does not heal all wounds. Dr. Blaso is an expensive vet, and over the years he has prospered by clients like myself only to become unreachable. He is not a Pope or a Prince but perhaps his riches have gone to other places than his pocket.The new Dr. Blaso will become my past. Take my advice if you find yourself in this situation, ditch the referral, cradle your precious cargo, grab your wallet and run like hell. A Dr. holding a grudge, erase him from your address book and move on, I am the one who should be angry his so called specialist was irresponsible If you dont want to live with a broken heart scratch this vet from your list. Crossroads has a wonderful vet and costs less. * The one star was posted in order to post this comment.

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AL

Allison Rosenhagen

Front desk ladies are awesome but not happy with the vets. First of all, EXTREMELY over priced. We got blood work done here and were charged $60. We then went to our other vet and had the same blood work done for $36. This isnt the first time this has happened to us either( heartworm medicine, etc.) they price match but dont tell you that. The vet gave our dog an X-ray for bladder stones when really she shouldve done an ultrasound to see the stones better. An unnecessary procedure that cost us $200. Which by the way on the X-ray she said she couldnt see any stones- went to another vet for a second opinion who did an ultrasound and what do you know, he had numerous stones and cancerous growths in his bladder. We will no longer be seeing this vet. The only reason we have hung around this long is because we love the front desk ladies.

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PA

Paula Brown

Our family has been with Plainfield Veterinary Clinic since 2006. It is hard to find a GOOD Vet that you can trust your family pet with and we were fortunate enough to find Dr. Blaso. His knowledge, compassion and persistence to ensure that our dogs are given the best care possible has given our family a level of confidence that words cannot explain. With his recent addition of Dr. Walsh to the Plainfield Veterinary Clinic, who we recently had the opportunity to engage with, all I can say is all bases are now covered. In addition to the doctors, their staff is absolutely wonderful!!! They exhibit the same care, concern and compassion to our dogs from the moment you walk in the door until your visit is complete. Plainfield Veterinary Clinic is our No. 1 choice for Animal Care.

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DE

deb Rodriguez

I had taken my puppy (a mini Doxie) in last year for her annual booster shot. The whole experience was awful from the beginning. The staff wasnt pleasant at all. The vet that had seen her was very loud and crass. His beside manner was not kind nor compassionate. He tried to give my puppy the nasal vaccine for kennel cough. He grabbed her head and had me hold her like a football. She was so freaked out by this, she urinated all over. He then proceeded to get the other type of injection vaccine for kennel cough. He grabbed her by the scruff of her neck, made her cry, and forcefully gave her the shot. She then ended up with a huge, painful lump between her shoulder blades where the injection site was for 2 weeks! I definitely will not be taking her back there again........

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PA

Paula Heckenast

I called to ask some simple information about my puppy and what shots she would need and the woman to answer the phone was beyond rude. Her temperament was "youre bothering me". Every question I asked she stumbled over her words with an attitude acting shocked that I was asking the question or didnt already know the information. When I asked her about kennels (the reason for my original call) she put me on hold and said no we have no room. Then 5 minutes into our conversation said she can board her for the night if I wanted to bring her in today and have a bunch of shot vaccines done. It really reminded me of how the people typically act when you go to the DMV. Bad customer care and rude service.

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