Options Behavioral Health Hospital

Reviews 3

WI

William Jarvis

There were faults, obviously. Sometimes you feel as though the staff doesnt care, but with the time I spent rhere and the open mind I gave it, I could see they were doing their jobs. a lot people seem to leave unhappy, I think its because they leave too soon. I believe they have care plans and those plans have to reach the end goal for them to be significant, most just want out. It was very clean. Miscommunication between levels of staff were rhe biggest issues. You can tell the money people should talk to the workers in the rooms and listen to their ideas FAR MORE OFTEN. I guarantee miss bigwig is more easily replaced. Its a miracle the staff keeps things as smooth as they are. Two weeks I spent there and I basically had to be dragged out. The staff is amazing, the food is usually excellent (catfish? Fried chocken? Ruebens? Thry had goulash for Gods sake lol and usually dofferent options for food! With a damn salas bar!) and after two weeks Im more centered and in control of myself than Ive ever been. Cant wait to see how my future goes. I will say some upper management, most likely the money guys, seem cold and uncaring. As I left some suit told staff that it was policy to not have hoodies. I got angry, asked how in the hell people would be able to go outside in November without their hoodies. No response.. asked louder, she ignored me and repeated herself to staff. I could imagine her thinking "uh.. one of "them" is addressing me, someone please like, deal with it? Help? Wheres the help? Do yoir job and shut him up" Patients and staff had the idea to cut the hoods off, the suit showed no emotion on the subject and offered no solution. You could see the pain in Dashon and Hannahs faces knowing they had to enforce that rule. Even though it happened in front of them, patients got annoyed with staff. I reminded them it wasnt staffs fault and they understood,but seeing Dashon struggle with communicating with a girl who barely knew English and seeing the worry and stress in his face? Pain even, he was offered no solution. It broke my heart. They had to tell patients they had to freeze. You dont get to pick out your clothes usually before you leave to in house psychiatric care. what in Gods name? I shouldnt feel bad for the workers. I doubt they get paid for the good they do. The staff are angels in my opinion, even when theyre assholes. They rarely lose ther cool. I wish i could list them all but name one and Id tell you theyre amazing regardless. Special shout out to Anthony. He was there for me first and gentle and kind while I settled in. Infinite patience. Spends his own money on patients, and works them like magic, he has a gift for sure. Seriously not trying to cut anyone out but Id go on for another 1000 characters, you all were awesome. And "Matthew" and other therrapists seem extremely phony at first but they have to communicate with all kinds of disabilities and dont know what to expet from you. By the end, I was convinced M was a damn genius, even if he still seemed to try just a little bit too hard. He hit some notes with me, thats not a common thing. I didnt spend as much time talking to him as I would have liked, but I dare not judge the workings of a therapist. The unit I was in was so varied in disabilities, it was chaos but they handled it well. Again, special shout out to the staff. They deal with terrifying situations with such grace and little appreciation. This isnt a weird attachment Ive gaoned, ive just seen a lot I couldnt handle, most humbling experience in my life. Seeing beautiful "Miss D" wipe down mess after mess that could have easily been avoided with the same warm smile and "no problem, Ill get you another coffee even though I just walked out of the kitchen, put on gloves and started scrubbing the table@" not even a sarcastic fake annoying smile, but you usually feel like they enjoy being there... mostly... if they get annoyed you deserve it or it was a misunderstanding, heh. As you can see, options was a major deal for me. Try it, you might be surprised.

CA

Carleigh Gentry

The health system in this country is a complete tragedy. We pay millions to keep the sick as sick as possible and these types of places do the bare minimum in order to collect money and then send their "patients" out into the world no better than they were when they arrived. This industry has become desensitized and the supposed social workers and therapists at this location should be ashamed to hold a license. When a woman is recovering from drugs and is a threat to her own health due to her terminal illness, the last thing you do is "treat" their pain with narcotics. I am a recovering addict, luckily with a strong enough mentality and the strength from God to pursue a better life for myself. Dont ask which health care or rehab facility I went to because it doesnt exist. For others, like my mother, who suffer with a terminal illness (alpha 1 antitrypsin deficiency) it is much more difficult for her to keep hope. At the very least it should be mandatory that patients are treated as individuals instead of continuing to offer the same generic systems and treatments for everyone. We are clearly all wired differently but it seems that this is most often missed in behavioral health. You have done your part in sucking the money from her and keeping her as mentally ill as possible so that she may end up again, paying you for your poor services. Sending mentally ill patients from this location in cabs to unknown locations should be illegal. You are taking lives away from families. My mother went to school for nursing and is one of the most intelligent women I know. Unfortunately with her illness she has suffered from depression, and thank you to this industry, she has become no better. All this industry has done, has treated my mother with more medication to become addicted to and kept her at this low mental state of mind. Our country needs to focus more on treating minds with compassion, and genuine care than dollars and profits. We should be ashamed as a country to allow this type of treatment for addicts. We turn an eye pretending like the addicts are the lowly humans of the world and that they have some tragic illness that may or may not be resolved. Then we pat ourselves on the backs for a "job well done". These addicts are doctors, nurses, and executives. They are humans that deserve more from us. This health system has failed at addiction.

KR

Kristie Rose Adams

I am giving my opinion because I had a nice in here and I do not do not understand why is facility that youre trying to get help for your niece or nephew or for your children or whomever that you can pretty much abuse and neglect them in there but when you try to get out you called Child Protection Services on them thats just completely crazy if you are establishment that you were trying to get your child help or whatever arent you supposed to help them and their family not tear them apart and give them diseases get them right get them whatever yes Ive heard all of the above and I am completely disturbed by what I have heard and I think you all need help or you need to shut down one of the other because this is just completely wrong and yes its not just one child Ive heard this from its more than one child and thats just complete craziness so yes I will completely share this on Facebook so every parent knows how bad of a place this is and how bad of a place they should not send their child to I have heard that its filthy you guys do not keep it clean I have heard that children have gotten diseases from your facility I have heard that you keep the children drugged up completely so you dont have to deal with them this is just craziness and you all need to shut down and the only reason I gave you one star was so I could actually say something about this nasty-ass place I dont you guys dont even deserve the one-star but I had to do that so I could actually say what I had to say