Category: | Dermatologist |
Address: | 6021 University Blvd #390, Ellicott City, MD 21043, USA |
Phone: | +1 410-203-0607 |
Site: | hocoderm.com |
Rating: | 3.1 |
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Mike M
Terrible, terrible practice. Find a different dermatologist. The first doctor I saw here diagnosed a bacterial infection, without doing any standard lab tests, for what was clearly not bacteria related. He was completely guessing, and prescribed multiple antibiotics. They did nothing for the problem, so I had to schedule another appointment, this time with Rusonis. I made this appointment 4 weeks ago. After waiting a half hour past my scheduled time, I asked how much longer it would be - at least another half hour, putting me at over an hour beyond my scheduled time just to get in the exam room. I was going to leave, but they said they would check if another doctor could see me sooner. Then everyone went back to what they were doing, not helping me at all. Finally I got the office manager to come out, who admitted they double-booked my appointment (and probably others, too), and gave me vague estimates on when I would see a doctor. Finally, I just got my co-pay back and left. I had already wasted too much time and money with them. By the way, I would take some of the other reviews with a grain of salt. For example, one reviewer wrote he was happy with Dr. Spangler and her assistants. You can see at their own website, Amy Spangler is not a doctor, but a physician assistant.
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A Private User
Stay away. From my experience they seem more interested in your money than truly helping. I paid over $400 to have one wart removed. The procedure was a total failure with one wart spreading to 15. In fairness they warned that this might happen. However, I was surprised that they wouldn’t even offer a follow up visit with charging more. The only option offered was to continue coming in for additional service. You’d think that after paying them $400+ to remove one wart they might feel a little apologetic about the results and that maybe they owe you a little something, a consultation or follow up visit if nothing else, not here. I wound up buying wart removal medication from the supermarket. They are nearly gone and at a fraction of the price.
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John Allen
I guess I should have read these review first. Started on-line. Useful online request for appointment -not. 4 days later, no response so I had to call. Mentioned the lack of response to my online request and the only response I received was hmmmm. I am a potential new patient. Was told that new patients were seen at 3:45pm and the next one was 4 weeks away. I exclaimed thats it, 4 weeks. I was then asked if I wanted to see a PA. NO. Well we may be able to get you in in 3 weeks. Not sure if the actual Doctors or owners of this practice ever read this. But if they do, make some staffing changes. Unless you do not mind driving new business away. If so, good luck with that. You succeeded in never obtaining my business.
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diane young
Dont ever attempt to cancel or reschedule an appointment here!! You will only get a recording or be able to send an email with NO verification your appointment was cancelled. The only way to actually speak with someone is connecting to the receptionist, which are rude and argumentative at best. Also, if you cancel in less than the 24 hrs and they fill your scheduled appointment slot, you will still be charged the $75 fee or you could show up and only pay your co-pay (thats crazy). As with most things in todays society its all about the dollar and not customer service.
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James Cockerham
I could NOT have been MORE PLEASED. Dr. Beckett and her Nurse were highly professional and exceptionally competent. As good a dermatologist and clinic as I have been to. The other reviews have a right to their opinion, but I have a right to mine. This is an outstanding dermatology clinic. But, it is so good, I dont want everyone else to go there, or I wont be able to get an appointment :-)
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David
I am very happy with Dr. Spangler and her assistant(s). As with the prior poster my experience has been that they are thorough, professional and insurance concious. I have been going to this office for a few years and wait times are also never an issue. I have and will continue to recommend this practice to others.
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LISA smith
HORRIBLE WAIT TIME. THEY TOOK OVER AN HOUR TO SEE ME. RUSHED ME IN AND BARELY LISTENED TO MY HUSBANDS PROBLEMS. HORRIBLE SERVICE. DR. PAUL RUSONIS IS EITHER ARROGANT OR HIS STAFF DOES NOT KNOW HOW TO SET APPOINTMENTS. GREEDY.
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Mike&Kim Taylor
very insurance concious. and mindful. I have medicare and they made sure everything was covered for me. super happy. my apt was 1030 and dodnt wait long...very happy.
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Patti Patti
Was taken on time with Dr. Rusonis and was very pleased. He is a very friendly man and took his time to explain my issues. Would definitely recommend him to anyone.
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Erica Manthey
I received some injectable fillers and botox from Dr. Rusonis and he was great to work with. Very friendly, professional, and thorough. Would recommend to anyone.
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A Private User
I was on time - as always - for my 10:15 appointment. I was still waiting at 11:25, and just left in disgust. Lat time I wsa there I also waited over an hour.
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JANIS ANH
DR. RUSONIS is the only doctor i deal with, hes blunt and straight to the point. Yessssssssssssss hunnie.
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JE Farmer
Wait time was short and Dr Akingboye did a great job!
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Jacqueline LaRocca
Excellent
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ravi ranjan