Gentle Dental Beverly

Reviews 9

JE

Jennifer Entwistle

Lets for a moment disregard the fact that I had to pay for my husband to have his tooth removed again after he had it done here, by another dentist because they left shards of it in his gums. But, this place is horrible. The woman who runs the front desk and their policies are ridiculous! My husband very smartly switched to Tufts for his dental work after going here. I asked for his X-rays since we had already paid for them and insurance wouldnt pay for them again, not to mention he didnt want to expose himself to further X-rays. I inquired about getting copies of the digital photos that were his X-ray as Tufts said what they gave us was very poor quality (a 4x6 photo). They told me that I would have to pay $25. I mean, its ILLEGAL to charge that much in MA but whatever. I paid it and she said shed email us. Two weeks passed and I get the same crappy photo in the mail for my money. Not what I asked for. So I called and spoke with her. She said theyd send the email right out. Never happened. Well, the day before my husbands next appointment at Tufts, I drove here to see what the issue was. She said they couldnt do what I was asking because their computer doesnt work that way. Fine. Refund me. She said they couldnt! Excuse me? You cant give me what I paid for but you wont refund me! She said its their policy not to refund any money and her credit card machine wouldnt do refunds (which is a blatant lie). So I exploded. I demanded either a check refund or a credit card refund and said I wasnt leaving without one. She said "well good luck with that". So I sat in the waiting room and refused to leave. Needless to say it eventually escalated and I left after making a scene. Wouldnt you know, by the time I got home, the email with the photos was there. Funny how it could be done all along! DONT TRUST THESE PEOPLE!

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HA

Harry Potar

Gentle Dental of Beverly! What can I say…I finally decided it was time to have my cosmetic teeth makeover. I was between jobs, had a decent smile, not a great smile and wanted an awesome smile! I know I wanted to have a Dentist who had experience with Cosmetic Makeovers but would not “break my bank” I am so lucky to have found Dr. Adam Persky, the Dental Director at Gentle Dental of Beverly. He has just relocated back to New England from Las Vegas, where I found out his wife, Dr. Silva Battaglin, also a dentist (will be joining him this summer) have done so many makeovers, that they were the “go-to Dentists” for many Vegas models and celebrities and UFC Fighters. He sat with me, came up with a plan that was affordable and in less then a month, I had the smile I always wanted! Got the Job I wanted! And now have that awesome smile that has made me a new person. If you are ready for that Gorgeous Smile, then you need to visit Dr. Adam Persky at Gentle Dental of Beverly

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LU

Lucie Manette

Had an accident and my front tooth was knocked loose. I was so embarrassed about going back to work with a loose front tooth. My friend is a patient at Gentle Dental of Beverly and suggested I go there as the dentists have so much experience with cosmetic dental work and that the staff is great. I made an appointment as soon as I can. The Staff is great, the office is nice and the Dentists were awesome as they listened to my frustration and what I was upset about. They came up with a few different treatment options, I selected one I could afford and in a short time I was all perfect again. Later that night the Director Dentist called me at home to see if I was OK…Now that’s customer service at its best! Need a dentist…go see Gentle Dental of Beverly!

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DO

Donna Jamros

Upon moving here from another state I found it to be a challenge searching for a new dentist. Got some referrals from people but I just wasnt comfortable with the dentist or the staff. Face it, no one likes going to the dentist. I gave up and one day saw a commercial on TV for Gentle Dental here in Beverly. From the 1st day I walked in 4+ years ago its been a pleasure. Michelle is the go to gal, shes professional and personable at the same time. Ive had some emergency issues and Dr. Malquist has always found the time to see me the same day. Thank you for that, I appreciate it so much. If your seeking a great dentist with a staff that makes you feel like its all about you, this is the place.

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KR

Kristen Shaffer

I normally dont bother to write reviews on Google; however, I was so impressed by my visit at Gentle Dental Beverly today, that I feel the need to share my experience. The receptionist was kind enough to call me 30 mins before my appointment to alert me that my hygienist was running a bit behind schedule in case I had anything else I needed to do, so I "wasnt stuck waiting." As it turns out my hygienist was barely behind schedule, was incredibly kind and assisted me with a solution when I explained that I could not afford x-rays. The dentist was professional and helpful. My whole visit was excellent all the way around. Incredible staff! 5 Stars!

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SA

Sarah Sotelo

We love this dentist! Weve entrusted the care of our teeth to this office for years now and cant say enough good things. Their dental hygienists are caring and thorough (we love Vanessa!). The dentist is kind and does an excellent job. We also recently brought our toddler and they did an amazing job in keeping her calm, explaining each step, and even letting her pick a toy out of the treasure chest at the end (which she STILL talks about!) If youre looking for a local dentist that would be a good fit for the entire family, please check the folks over at Gentle Dental out!

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A

A Private User

I had broken a tooth and needed immediate attention but as I was in grad school I had no dental insurance. This place was recommended by a friend and though I had my reservations I went and was beyond pleasantly surprised. The staff is amazing, puts you right at ease and is attentive and sensitive to those scared of the dentist. The procedure was painless, the Dr. was funny and quick and though the cost certainly put a dent in my wallet, it cost far less than the price quotes I was given by local dental businesses.

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SC

scott.smith

I have the biggest fear of dentists, i havent been to one in 3 + years, when they saw me on xmas eve for a tooth ache they treated me so well, i have done 2 root canals and some minor work, i didnt feel anything, they treated me with the best care i have ever had at a dentist.The whole crew that works there i cant say enough how excelent they are.. I have never felt to comfortable going to the dentist and i look forward to my next visit. Thank You so Much Gentle Dental of Beverly

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KE

Ken Fisher

Dr. Malmquist and the staff at Gental Dental of Beverly, MA are incredible. They are professional,curious, and efficient. I have been dealing with this practice for about 4 years and I have a very complicated case that has required a lot of treatment and speciality care. Dr. Malmquist is a talented dentist who completely stands by his work. The staff are so helpful and have worked very hard to help me with my case. I would highly recommend them to anyone.

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