Family Eye Care Center

Reviews 11

FA

Fan Zhang

Worst experience ever. They charged me $215 PER EYE for fundus photo ($430 for both eyes). Even my EyeMed insurance kicked in, it still cost me our of pocket $99. This was way overcharge than any other places. The LensCrafters staff felt surprise that I was charged in such a way. They only charge $125 for BOTH eyes in NO insurance. If you have any insurance, it only costs $20 for the copay. They never told me how much they will bill my insurance company since they know they will overcharge me. No client will perform any exam if they know the price. I asked if this cost out of pocket before the fundus photo exam, they just said different insurance covers differently. This is how they respond to most people, to make them confused, perform the exam with no knowledge, and receive the overcharged bill. I hate people doing business like this. This is my first time and definitely the last time doing eye exam here. [Update Oct. 29] I finally received their billing information to my insurance company. They billed $395 for annual eye exam and $35 for refraction exam. The total comes to $430. Even though I dont have to pay this annual exam out of my own pocket due to my EyeMed insurance, but LensCrafters told me that they bill only $120 for this annual exam. I dont want to say anything more about my worst experience in this place, and I will also not suggest you not going there if you insist on doing so. GET YOUR MONEY READY!!!!

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Andrew Macbeth

It is Christmas Eve day. I stepped on my sons $300 pair of glasses about an hour ago. Im thinking the best I can hope for is to get the wrecked glasses to the store so they can send them out early enough that I can get the back in time before school vacation ends. I drive them down to the new store at Cornerstone Square. Im surprised when asked to take a seat and wait for them. Im still thumbing through a magazine to find an article to read. My name is called and Im being handed a pair of glasses that look brand new. I dont think I spent more than 30 minutes from the moment I stepped out my door to my return. And to top it off: No Charge. Yeah, a rating of Excellent is clearly in order.

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Mike Conant

I called today to schedule my yearly appointment and was told they have no appointments available until June. I have been going to Family Eye care for over ten years, time to find a new provider that I dont have to wait over a month to see. The new building is very nice and the equipment is state of the art, if you dont mind waiting over a month for an appointment I would recommend them.

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Kim Krieser

I went there once in hopes of getting fitted for bifocal contact lenses. Everything there is ridiculously expensive. When I called to get the records of my visit sent to my regular eye doctor, they told me there would be a $20 copy fee for MY record. All flash and not good customer service.

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Joshua Rosen

Ive been going to Dr Baharozian for many years and I have the highest confidence in him. Hes a fan of technology so the office has the latest of everything. He did my cataract surgery and Im very happy with the result, my vision is perfect again.

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Paul Shepherd

My spouse and I have been customers for years. A professional experience with a top notch, caring staff. Modern facility with a great selection of eyewear. Highly recommend!

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The Wild Wild Northeast

Sometimes the process can be slow how ever they are all nice people usually and help explain and have pretty good selection for both males and females of all ages

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Alexander Dinola

The staff is wonderful and the selection is incredibly vast. They have every frame, color and style.

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Natasha Kitner

Dr. Skeya is the best! Always makes me feel comfortable and I always leave the office feeling happy.

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Jinsong Huang

Close to Rt. 495. Large facility. Easy to book appointments.

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Joshua Coppinger

good

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