L.O. Eye Care Howell Location, formerly Lansing Ophthalmology

2790 W Grand River Ave #200, Howell, MI 48843, USA

Category:	Eye Care Center
Address:	2790 W Grand River Ave #200, Howell, MI 48843, USA
Phone:	+1 517-548-3571
Site:	loeye.com
Rating:	3.2
Working:	8:30AM–5:30PM 8AM–5PM 8:30AM–5:30PM 9AM–7PM 8:30AM–5:30PM 9AM–12PM Closed

Location

Photos 6

Reviews 6

LP Dion

Wow, so I was reading the reviews for the Howell Eye Center and felt compelled to respond with my own experience with the staff their. Ive been going to the Howell location of Lansing Ophthalmology for about 30 years (back when it was on Byron Road) and Ive always had great experiences there. Ive once tried to schedule an appointment late in the year and it got pushed into January which means I missed my opportunity to get it covered under my current year of insurance coverage but Im not sure what office staff can do when they are booked. The staff has always been professional and courteous and the doctors there are top notch. My whole family goes here for treatment and while its a bit of a drive for us now we are all confident that with the care we receive being excellent.

Robert Wheeler

The Howell Branch of Lansing Opthamology has a very rude and uncaring staff. The doctors are fine, but the receptionist in particular is VERY rude. She called to cancel appointments for my entire family less than two hours before the appointments. Due to weather they were closing early. Absolutely NO CARE WHATSOEVER for the inconvenience and additional cost to us (as insurance resets to 0 on Jan 1). Absolutely NO CONSIDERATION for trying to work us in later in the week. I was basically told this was my fault for waiting until the end of the year to schedule the appts and accused of having an "adult temper tantrum" when I started to push back on this BS. I would AVOID the Howell branch at all costs.

JUDY HENDRIAN

My husband and I have both been going to LOC in Howell for years. I speak very highly of Dr. Eston. She has done caterac surgery on both of us and I had a special lens put in. Shes a marvelous doctor and were very blessed to have her in our area. The staff has been very professional, we have Medicare advantage and have never had a problem.

Jill DeRoche

People who work there are rude. They put you on hold or continue to transfer you until you get sent to voice mail. I finally scheduled an appointment, 3 1/2 weeks in advance, only for them to cancel it. It has been very frustrating trying to work with them. Finally chose another facility.

Laura Grabijas

Ive gone there for many years and never had any negative experiences. Ive found them to be professional and very thorough.

Tammy Moulton

Very rude, And decriminates against Ppl who have Medicare even with supplemental insurance, very unprofessional!!!