Allina Health Coon Rapids Clinic

Reviews 6

A

A Private User

Friday called to get in for an appointment at the CoonRapids Clinic. Called & explained I have had what appears to be a cold for about 8 days & not getting better. (I am on a immune surpressent & have a hard time recovering when I do get sick) I was told this is nothing acute & she would check to see what appointments were open on Monday. I explained I was sick & would like to see a Dr., again she said this is not acute. So I said, I am sick & unable to see a Dr., she said yes. I cant believe I have been a patient at this clinc for over 30 years, pay premium insurance rates to be covered in case I am ill, which seldom am I ill & maybe see a Dr. once or twice a year. Blows me away, live in the United Staes of America, have good health insurance, never abuse going to a Dr. only go when am sick, pay any bill right away & I cannot get in to see a Dr. I have seen Dr. Yacoub 20 for years, but maybe its time to go to Park Nicollet where I hear they are wonderful, follow up with a letter after each visit. I always thought thats when you see a Dr. is when you are sick or preventive measures as physicals. Which the physical you can pre-schedule. Schedule being sick does not work. So what to do next time? Call the minute you are sick, they consider this acute, do not try to see if this will go away in a few days & not bother the Dr. with something that will go away? What a huge disapponitment. I have seen Dr.Yacoub as has my family, as I said, & have no problems with him, he is a wonderful Dr. & I would hate to lose him as my primary Dr. It would be nice to see a Dr. when you need to. Sharon Simonson

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AE

Aerin

Fairly fast setvice, but none of the doctors seem to care a whole lot. I went in and saw a primary physician for mental health issues, she didnt do much but I figured I cant be too max since it isnt really her specialty. Went in with my boyfriend for a work related injury. He could barely walk and was in an extreme amount of pain, but the doctor didnt ask him about it, just said his exam and x-rays were good and told him to return to work. My boyfriend went back in a couple days later because the pain worsened, but the doctor essentially turned him away saying everything looked fine so he was fine to work, without asking him how he was feeling or anything. Im definitely looking elsewhere for my primary doctor, no one here seems to want to put any effort into anything. Edit: I just went in today because Ive been experiencing severe pain in my mouth/throat, and havent been able to eat properly in 3 days and woke up crying every morning because of how bad it all hurt, but once again, the doctor didnt seem to care. She rushed through my appointment, she tested me for strep, and when that came up negative, she told me I had to wait until tomorrow to get the culture results. She completely disregarded all of my concerns and instead told me to take ibuprofen and cough drops, which I had already been doing and experiencing worsening pain each day. Seriously, where do they find these doctors and why do none of them care about people whatsoever??

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ZE

Zen Fox

Went in for a routine visit for a small injury I incurred during work. Turned out to be a fracture, and the doctor referred me to x-ray. Then reinspected after x-ray and referred me to a specialist (insurance listed seeing a specialist as a copay) and same thing. Each physical examination took five minutes or less. Gave me a wrist brace similar to ones you can find at Walgreens /etc. for about $20. Next thing I know, its submitted as "in house surgery" because any treatment of a bone fracture, invasive or not, is considered surgery. Then Im being told its labelled as seeing a specialist. What should be maybe a $600 bill (x-rays and office visits, standard $100 or so each on average) turns out to be $1,600. There was never anything indicative that insurance wouldnt cover it, and being listed as surgery put the deductable way higher. In all honesty, feels like a scam,and feels like two doctors working together to take advantage of people. They dont follow up when I inquire, and are doing what they can to force a bill which they already transferred to a collections agency despite me paying for it. I hope this has a stop put to it, and frankly this hospital not existing would be more beneficial to everyone if this is how they treat patients. Not sure if Ill ever go back, and certainly wont use the same doctor ever.

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CC

ccro123

Brought my son to urgent care for a Severe headache this week (as clinic had no openings), no history of headaches, persistent for 3 full days.....dr had no idea what to do, did a strep test, told us it was negative and sent home. WHAT?? No other work up, when I asked I was told they couldnt really do anything for him at urgent care but to go to ER if he wanted more workup or anything for his headache pain. This is ridiculous! Of course we were in the ER the next day...still no workup of what was wrong, given some pain meds which at that point finally gave him some relief for awhile and sent home. As soon as that wore off, headache came right back. Mind you this has been 5 solid days of headaches, couldnt work or hardly get out of bed. Went to clinic today, and finally someone took the time to actually figure out what was wrong--sinus infection and bilateral ear infections. Prescription for antibiotics and actually treated like a person rather than just a symptom! Extremely disappointed, especially since I work for Allina and have always taken pride in that. Needs work!!

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KA

Kamran Hayat

My wife and i had our daughter at this location back in January and received two bills one for my wifes delivery and one for my daughter ( now I can argue the ethics of this matter but this is not really the point). For my daughter her initial bill was $2,700 but we received a bill for only $1,500 because at that time she did not have insurance. So I pay the money to have my daughter add onto the insurance to have that balance taken care of. I then later received a bill that we were required to pay the hospital $2,000 because that was the allowed amount by insurance. Now ive called the hospital on numerous occasions to a simply accept the initial bill of the $1,500 and close the matter. They have refused to give me a $500 discount considering that they received a little over $10,000 for my wifes delivery from insurance. I am protesting this unethical and immoral behavior of this unjustified billing procedure that this Hospital conducts.

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A

A Private User

Plan on spending a pretty penny at this clinic. In January, I went to Allina Clinic in Coon Rapids for work on an ingrown toenail. Before the procedure, I informed the doctor that I was concerned about the price, being I have limited funds. I inquired of the cost of the procedure; however, he was unable to give me a quote, or even a price range. He informed me the price varies, but is not that bad, and I would not be charged for the follow up visit. Three weeks later, I received a notice that my bill is $870 – this is for work on one toenail! (Insurance covers $300 of that $870). Also, there was an additional charged of $85 for the follow up visit I was told I would not be charged for. After speaking with both the insurance company and the hospital, I was told there was nothing to be done about the $870 and for the “free” follow up visit, it is my word against the doctor’s.

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