Clarus Dermatology

Reviews 6

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Lori Hartmann

I was seen for a suspicious lesion and ended up having a very large excision on my nose. The Mohs procedure was well done. However, when I went back the next day for my reconstruction I had a different experience. I was given a little dose of something to "make me forget the pain" but it didnt work at all. I had at least 30 extremely painful shots in my nose and forehead with no pain control medication whatsoever. My mother was given a barf bag to hold for me because "sometimes our patients throw up halfway through because of the pain". At the end of the procedure Dr. Shah told me that I could go back to work that day, and told me to take Advil/Tylenol. Both my eyes swelled shut, and I was out for a week from work because I couldnt see. Dr. Shahs partner eventually gave me some prescription pain medication a few days later, but Dr. Shah scolded me the next day and told me to immediately start weaning off. When I researched the procedure, I learned that most doctors use general anesthesia for the procedure. I think Dr. Shah did a great job surgically, but as for pain control, I was extremely disappointed. I will be giving this feedback to my doctor who referred me. Also, the office demanded either my credit card to keep on file, or a $250 deposit. I have insurance that paid everything except the copay, and was being treated for a cancerous lesion, not anything cosmetic. I was assessed a copay for the second days treatment, and the office charged my credit card for the copay without asking my permission. When I questioned them, they told me that I had signed the "HIPPA" form which gave them permission to do this. I think this was misrepresentation of the nature of the HIPPA form, and this was not explained fully while I was signing my forms.

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Gretchen Haraldson

I had a much different experience than others describe. I saw Dr. Shah for some dermatology concerns and he was really rude to me. I am being treated by another specialist for Lyme Disease and most people who know a little about Lymes knows that there are some major controversies in the way in which to treat Lyme. I completely understand and accept that. However, Dr. Shah came in the room with guns drawn saying that there is no such thing as long-term Lyme or needing to be treated long-term for it. I let him know that I understand that there are different perspectives on it, but he remained argumentative and even went so far as to put down my other doctor. I said that she used to work at Mayo and that is when he said, "well, theres a reason shes no longer at Mayo" - he hardly let me get in to say that she had left Mayo to start her own practice. There are always going to be doctors who disagree on treatment plans, but that shouldnt ever affect the way a patient is talked to or respected. And I find it also interesting that he is so certain about a disease that isnt even in his area of expertise. I will not be seeing Dr. Shah again and will let my referring doctor know about his treatment towards me (she is not the one treating me for Lymes).

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Kathie F.

Ive dealt with painfully raw skin on my hands for decades. Ive gone for help else where through out the years, but never had improvement. Dr. Roelke treated me professionally, kindly and with results! Im more than thrilled. To be able to use my hands as they are intended, is huge for me. Dr. Roelkes manner was wonderful. So, I brought my Mother in to see him ( shes in her 80s), to be checked for skin cancer. She did in fact, have skin cancer. The entire staff treated her so well. They explained clearly what to expect. The staff made it as easy for her as they could. She did very well. This was on her face, so everything was done to have the results show little. Much care was taken. My Mom is very pleased with the concern they gave to achieve the smallest scar line, in the least noticeable area. Both of us are very pleased with our outcome and would recommend Dr. Roelke and Dr. Shaw, along with their knowledgeable staff, to our family and friends. I read other reviews. Dr. Shaw did have a different manner when I saw him near 2 yrs ago. He is very good at his job. Our last few encounters, his manner has reached his skill level. Both up to par.

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Ann Kersten

I was impressed the minute I walked through the door. The staff at the front desk was kind and courteous. I did not have to wait beyond my appointment time to get called in to see the doctor. His nurse was very, very kind, understanding, and professional. When the doctor came in he, also, was very professional. He shook my hand and introduced himself, which I liked very much. Then he looked at my sore, and he knew right off the bat what was wrong. The condition has a huge long name that of which rolled right of his tongue. That gave me immense confidence in his abilities. He asked the nurse to get me set up for a biopsy, which she did in a sweet and gentle manner. She was excellent. I wish I could remember her name. He did the biopsy quick and explained what to expect next. All in all I think Clarus Dermatology is an excellent place to go if one needs that sort of treatment. I recommend them highly.

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Kimberly Glass

I have been a patient of Dr Shahs for a couple of years. I am extremely impressed by his knowledge, professional opinions, all treatments that have been provided, including sanitary standards that take place when providing treatments. I appreciate his honesty. He listens to what my concerns are, and discusses with me options of treatments that work best for me or what will not! Which I find very commendable.! The receptionist staff, billing department, and his medical assistants have always been very pleasant, welcoming and accommodating to my needs, product knowledge questions and scheduling. The clinic is clean! The waiting area provides an abundance of information of services and products that are available at there location. To conclude my review the fact is... I trust Dr Shah and the treatments provided to me. Because of that, I have referred my daughter and mother that are now patients too!

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Ken A

This Clinic is a TOP NOTCH Dermatology Center for skin care. I was recommended to this Clinic and DR. Shah through my Personal Physician. There was a spot on my face that wasnt healing. I was a little nervous about it going in but the atmosphere of the Staff, Nurses and DR Shah was refreshing. The spot was removed (Skin Cancer). I was very surprised what it was and all though after seeing it when finished, I was shocked at how much was removed. Thanks to DR Shah with his Professional Knowledge,Talents, Experiences and his Nurses it healed with no problems and after a year you can hardly see the surgery done. I did a follow up a year later. He visually checked my skin out, no skin cancer but saw a Mole which we decided to have sampled. Its truly understandable how this Clinic, Doctors, Nurses and Staff are rated highly in Minnesota.

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