Truhlsen Eye Institute

3902 Leavenworth St, Omaha, NE 68105, USA

Category:	Eye Care Center
Address:	3902 Leavenworth St, Omaha, NE 68105, USA
Phone:	+1 402-559-2020
Rating:	2.2
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 9

Reviews 11

Jenna Browning

Went to Truhlsen Eye Institute because they are in-network with my vision insurance. Everything went well and felt I had a good experience. Would give a review of 5 stars on the eye exam. I did a trial with contacts and found ones I liked. My vision benefit allows $150 to go to glasses or contacts, so my doctor printed my prescription to the store inside of the Eye Institute that sells frames, lenses, contacts, etc. As I was leaving, I stopped in to order the contacts I liked. I was told that they dont work with my insurance... that is why I went to Truhlsen in the first place. In the end I was stuck finding a different place to order contacts. Even though the eye exam was covered by my insurance, it was such a hassle to find a different place to order the contacts. I also feel like I should mention that although the front desk were very lovely. I always waited at least 15 minutes in line before I could check in. The receptionists were very busy checking patients in and answering phones. There are several seats at the front desk, but there are only 1 or 2 ladies working at a time. Up the number of people working and give your customers a better experience.

michelle grotzinger

I went in for a research project and had informed dr quon dong (opthamologist immunologist) that I was blind in one eye with a uveitis. I arrived at 8am and waited till six pm to see 5 medical students painfully shining lights in my eyes. The doctor finally came in and said u cant be part of the study due to lack of vision in my left eye. I had told them prior . His bedside manor was the god syndrome.

Kristen Diaz

My kids, husband & I have been going to Dr Schaaf for the last couple of years. Dr Schaaf & staff are always friendly. I have never had to wait more than 5 minutes in the waiting room for our appointment. The optical staff have been very patient & supportive of my daughter when trying contacts for the first time. We have always had a great experience.

Matthew Haave

Loooooong waits are a given for every visit. Like an hour and a half. That or those with special needs arent a priority. Rude staff as well. Dont go here unless you have no other choice.

dawn yopp

Love Dr. Gigantelli his office staff is another matter. I have been calling for three weeks now and still have not gotten a return call.

Don Smith

Are you all millennials ? Your life seems negative . Anything positive? Go create a great day if you are able .

Ryan P

Worst customer/patient support. Would not even provide prescription. Horrible experience, would never go back.

Adam D

Accross the board, the care, the service, all of it is less than desirable.

Jason Gove

Amazing place. The doctors and staff are amazing to. I love going there!

Drake Nielsen

horrible wait times, even when theyre not busy