Advanced Animal Care Hospital

Reviews 3

BE

berlynn mary j

I would recommend staying away from this hospital. I use to work for her and honestly, I was scared for a lot of the animals that have gotten care from her and people that continue to bring there pet. She is always in a hurry. Many times she left to go shopping and left me and the receptionist there with patients still in the hospital. We had an emergency and she was gone and told me what drugs to administer. There were several instances and several other employees of hers that I have worked with outside of her hospital that say the same thing and kept records of things that they refused to do. She practically never does blood work before putting a pet under anesthesia. Many times I would be doing dentals and she would run the blood while I was finishing and I would find out that A LOT of dogs were in renal failure. From previous experience these pets should not have gone under anesthesia with results like this. Some of the spays she did she would do the blood work after. One dog she burnt its stomach during a laser spay. I also rarely saw monitoring equipment on some of the procedures or sedated cat grooms she would do. I have seen her leave a cat on the groom table, with a mask for sedation on and she just went up front to talk to someone with this cat there and I had no idea. I witnessed an aggressive animal there for a groom, she decided to not sedate him to groom him. He was perfectly behaved and sweet once he had been all shaved but his face and this dog was terrible! Never had been groomed and he was a high maintenance dog. She did not run any blood work on him, she had never seen him before. She sedated him to shave his face and I was standing by to monitor, she told me to give a dog a bath on the same wt table she was working on this groom. This dog was not on any monitoring equipment. I barely started the bath when she started panicking. The dog was not breathing, I looked at the bag and noticed it was just full... she had done maintenance on the machines the day before (she talked about this earlier and it was confirmed by the other vet tech) and had not opened the valve, so the dogs lungs pretty much exploded. She waited kept asking "why is he not breathing?!" I noticed that tongue was already purple and the membranes pale... she had not been paying any attention to him. She started freaking out, I was asking her what she needed from me and she was just shaking this dog by its hind legs, upside down, in the air. She asked the receptionist who was just standing there and no animal care experience for epinephrine who had no idea where to look or what it even looked like.... I ran over to the fridge asking how much, pulled it up and gave it Dr. Pederson. I have worked in a lot of ER situations and I have never seen a doctor act like this. The worst part is, after she finally calls the client and tells them, she lies about what happened. She tells them he may had a heart condition. They ask to see blood work, she tells them he was so aggressive we could not touch him and had to sedate him and he died shortly after being sedated. She did however pull blood from him after he was dead and it reviled off the chart phosphate levels. She wanted me to delete this lab record. I refused to. She decided to go to her own dog that was there pretty often, and pulled blood from her, ran it as the patients and showed that to the client instead of the real patients lab results. After knowingly killing their dog she wants to charge them full price for a necropsy because they want to find out if it was his heart or not. She is just not a good doctor. I quit shortly after that and from another girl that was working there and the same hospital I was at the time told me that she is having to go to court due to somethings that have been reported.

CH

Chris Durbin

Let me start by saying that I really like Dr. Pederson on a personal level. Its not her bedside manner that I have any problem with, its much more about her ability to listen to her patients owners and give credence to their observations and concerns. We have an elderly cat named Buster, who started losing weight and drinking and urinating excessively. From prior experience with another cat, we knew these symptoms could be signs of kidney disease, a fairly common issue with older male cats. We took Buster to see Dr. Pederson, and asked if she would check him for kidney disease. She diagnosed him with dental problems (which, to be fair, was a common issue for Buster, and a contributing factor to his health problems) Dr. Pederson told me that she needed to do a couple of extractions and then he would be fine. Since the dental problems were ongoing, and he had very few teeth left, we told her to just remove the remaining teeth, as they were not going to be of any use, and we didnt want to put an elderly cat under anesthesia any more than we had to. She didnt. When I looked at his surgical bloodwork I saw that his kidney values were elevated, and pointed this out to her. She shrugged it off and said that it was a result of the dental problems. I asked if we should re-check his blood work in a week or two to confirm her diagnosis, and she again brushed off my suggestion and said we should wait another 4 months until his annual checkup to re-check the kidney numbers. I had my doubts, but because she seemed very nice and competent, I agreed, and did not seek a second opinion. A month later, Buster is dropping weight in a drastic fashion and we took him back to Dr. Pederson and demanded that the bloodwork be run. As expected, he was in early stage kidney failure, a process that cannot be reversed, but could have been slowed had we begun treatment when we first brought him in. We begin his treatment and he responds well. Another month later and we must leave town for a combination of work travel and a friends wedding. Dr. Pederson suggested letting us board Buster with them at Advanced, and we would run another kidney screen while he was in. We later get a call from another doctor weve never met, asking why hes got Buster, and why we are running the bloodwork. Dr. Pederson had left town without giving him any information on what was going on with the current boarders and no ability to access their medical records. That was the last time we took Buster to Advanced. Now, 5 months later, and Busters dental issues have returned, because a) she didnt remove the teeth we requested, and b) she didnt remove all the roots of the teeth she did extract. This is extremely frustrating as this situation is exactly what we wanted to avoid when we asked her to take all of his teeth. I cannot stress enough how upset we were with Dr. Pederson and her unwillingness to respect our knowledge of our cat and wishes for his care.

RE

Rebecca B.

When Sumo, my fawn french bulldog was born he was very sick. I took him to one of those Veterinarian franchises in town. When he didnt improve, I took him to another and yet another Veterinarian all within the same franchise. Poor Sumo didnt get better until I took him to see Dr. Pederson. She quickly stated that he was on the wrong dosage of antibiotics and he was healthy within one week.....he had been sick for over a year and a half! She also saved his life when he had a partial small bowel obstruction after ingesting a toy. She quickly did a barium swallow with Xrays and identified his obstruction. This could have potentially killed him. Not only is she great with medically managed issues, but she also performed surgery on my French Bulldogs nose, opening up his passages and also remove a growth from my other French Bulldogs gum without any issues. He also had his teeth cleaned at the same time. French Bulldogs are difficult under anesthesia and can be risky, but they have always been very healthy after their procedures. I feel that my three dogs are in very good hands when I take them to see her. It is not often that you find a Veterinarian that also has a PhD.