Totowa Pediatric Group
| Related: | best nest pediatrics |
| Category: | Pediatrician |
| Address: | 290 Union Blvd # 2, Totowa, NJ 07512, USA |
| Phone: | +1 973-595-0600 |
| Rating: | 3.1 |
Location
Totowa Pediatric Group: A Mixed Bag of Reviews
Reviews Overview
Communication Issues
Several reviews highlight communication as a significant issue at Totowa Pediatric Group. Parents have reported that the pediatricians often fail to adequately explain medical procedures and tests, leading to confusion and anxiety.
Staff Attitude
The attitude of the staff, particularly at the front desk, is another point of contention. Multiple reviews describe the staff as rude and unprofessional, which has led some parents to consider switching to a different pediatric practice.
Quality of Medical Care
On the flip side, some reviews praise the quality of medical care provided, especially by specific doctors like Dr. Z. These reviews often mention timely and effective after-care services, including prompt callbacks for emergencies.
Facility Cleanliness
Cleanliness of the facility is another area where opinions diverge. Some reviews describe the place as "extremely dirty," while others do not mention this issue.
Long Wait Times
Several reviews complain about long wait times for appointments, with some reporting delays of up to five months.
Table: Summary of Reviews
| Aspect | Positive Reviews | Negative Reviews |
|---|---|---|
| Communication | Few | Multiple |
| Staff Attitude | Few | Multiple |
| Quality of Medical Care | Multiple | Few |
| Facility Cleanliness | Few | Multiple |
| Wait Times | Few | Multiple |
Notable Mentions
- Dr. Z is frequently mentioned for his excellent care and prompt responses to emergencies.
- Some parents knew the doctors from their professional settings and chose them based on their performance in those settings.
- Issues with the front desk staff have led to negative reviews that affect the overall rating of the doctors.
The reviews for Totowa Pediatric Group paint a mixed picture. While some parents are satisfied with the medical care provided, issues such as poor communication, staff attitude, and facility cleanliness cannot be ignored.
Photos 1
Reviews 11
AL
Allison
These are the doctors who also work at St. Clares in Denville. This review is based off our experience with them in Denville. The pediatricians DO NOT know how to talk to parents. I had a pediatrician walk into our room at 1am to say they ordered additional tests for the morning and DIDNT TELL US WHY. Scared the heck out of us (fortunately, everything was fine). They had no evidence that anything was wrong and simply wanted to do a screening because of potential health problems that they hadnt yet told us about. 1am was definitely not the appropriate or necessary time to inform us of this. We heard the doctors discussing a child on the floor for days before we realized it was our kid they were talking about... And when they do tell you the suspected diagnosis, they say it in between breaths of "Im so sorry," just to make sure you are properly worried instead of providing you with actual information or facts. They dont know how to communicate with parents and I certainly do not trust them at all.
KE
Kelly Celentano
Best pediatrics office I know and Im glad I take my kids here all the doctors are excellent but dr Z is the best...they have the best after care services ever Ive recently called cuz my son had a high fever and before taking him to the er I wanted to know the Drs advise first so I called and told the answering service my sons cinditions and within minutes Dr Z called me back and advised me what to do to bring my sons fever down!!! I was so very impressed and am happy that I have a caring pediatric group To bring my children to.
ME
Melissa nieves
Dr. Z since day one of my child being born was amazing if it was that he was placed in a differrnt facility i would try my best not to change but as of today the staff has always been horrible Michelle and the other young lady that helps her was and has been amazing as of the girls who take care of the sign in or pick up the phones are so rude and always with bad attitude. I will try my best to find another place for my child to attend! Because of these ladiesbin the front the doctors are suffering the bad reviews ...... SHAME
RO
Ro More
We love the Doctors at Totowa Pediatrics. I have come here with my boys since birth. I knew them from working with them as a nurse in the hospital. That is why I use them as my pediatrician. I saw how they worked and took care of the babies, and emergency situations. They are always friendly and professional. My boys love them and are never afraid to go to the doctor. Cant say enough good about them.
AN
Anna Antonucci
Very disrespectful!!! Very rude!!! I would not recommend going there!!!!!! I scheduled an appointment for my daughter the next day the front desk lady called me and talked to me with a bad ATTITUDE. And told me my daughter CANT be seen by the docotors!!!. We should try other places!!!??? Very disrespectful!!!!!!!
NI
Nicole Crowe
I have nothing but excellent experiences with all the doctors at Totowa Pediatric group. We see Dr. Z and Dr. Sara mostly but any of them are excellent. Each one brings something different to the table. I would recommned to anyone looking for doctor for their chid.
AN
Andrew Haddad
Staff are very rude!!! Amanda particularly!! The staff are very disrespectful. Very filthy! We scheduled a appointment and didnt receive it till 5 months after, obnoxious!!!!! Never on schedule, I wouldnt not recommend
DA
Danielle Haddad
staff are rude!!!! place is extremely dirty! if i were part of the heath inspection group, i will give them an F!!! the front desk are extremely rude! i asked for an appointment and they didnt give me on till 5 months!
KO
Kornelia S.
Horrible, horrible staff mainly the front desk employees, Dr Z is the only Dr. that cares enough to properly diagnose in that office, as to everyone else working there theyre a complete joke.
KA
Kathy B.
I am with this Pediatric Group for over 12 years with my two kids. Had only positive experience. All doctors are very attentive. Never had any issues.
RO
roberto sweeting
I Im a mathe and theyre very good