Berk Eye Care Center

Reviews 9

DA

Dana Buttrick

I have been going to Berk Eye Care Center for two years now and have had mixed experiences. Scott Hanes, O.D. is great, he very thorough and courteous. He took the time to answer all my questions. Would definitely recommend him to friends and family. Last year when I purchased my glasses through Berk, the staff was very helpful and responsive, though I felt the glasses were overpriced. Which let to my problems this year. Given the cost of the a single pair of glasses at Berk I decided to try to purchases glasses online, just to see how it went. Scott Hanes, O.D. did my annual eye exam, same as the year before. I told him I was going to try purchasing my glasses online this year and asked for a copy of my script, which he made sure I received. When I went to order my glasses through Zenni (an online optical store) I realized the script didnt have the pupillary distance (PD) and while the site goes into great detail of explaining how you can measure it yourself I felt it would be more accurate to get it from Berk since I ordered my glasses there the previous year. When I called Berk to get my PD the receptionist that answered the phone put me on hold to look it up and then came back and told me that they couldnt give me my PD and that measuring it is a service they offer when you buy glasses from Berk. When I made the statement "thats very disappointing given that I get my eye exams from Berk and have bought glasses there previously so I know you have it on record", she said "sorry" and hung up on my. I immediately called back and asked to speak to the office manager. I was put on hold for 10 minutes when I just hung up. Later that same day I called Crowley Vision Center in Reynoldsburg, I hadnt been seen there in over two years, the receptionist looked up my PD and provided it to me in about 20 seconds. Guess you can figure out where Ill be going for my eye exam next year. It should also be noted that I was able to purchase seven pairs of glasses from Zenni for about the same price as one pair from Berk. Of the seven, six are of high quality, the seventh pair will be returned. In my book Scott Hanes, O.D. gets five stars, the rest of the staff gets one star, hence the three star rating.

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Beth Hurst

I wanted to try contacts again after trying them many years ago. I wear bifocals and have some issues with dry eye, so I wasnt easy to fit. Dr. Errington worked tirelessly with me, trying many different kinds and strengths, all for one affordable price. I have also had great experiences with exams and glasses from Berk Eyecare. . I highly recommend them!

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Raj Baral

I placed the order of my glasses with them. Wow.....so polite and respectful people work here, frank and knowledgeable. They answered all of my queries satisfactorily in person and over the phone. They look busy, still caring. Thank you so much guys for your ethical practices. I loved this place.

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Anne Rouch

I had a very positive experience with Berk Eye Care Center. They were professional, thorough and let me take all the time I needed to pick out my new glasses. I went to another place in the past but returned to them because of the great service.

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DEBORAH DATRES

Great staff who are caring and friendly. Always greeted promptly. They engage in recycling eyewear into the community for those who cannot afford eye care, what a great way to partner with the staff and community.

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Stephanie Van Loon

Thanks for cancelling our insurance and not even bother to inform me in a timely manner, leaving us scrambling to find another eye doctor. Ill definitely remember this for the future.

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Erica Kenney

I never have to wait a long time, the staff is knowledgeable and courteous, and I feel that Im truly being cared for regarding my vision.

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Renee Robin smith

Very through. I like how they take there time and explain things. I would recommend this eye care center to everyone.

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Hillary Mullins

Such great service and great people they will always be my eye doctor!!!

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