Pearle Vision

1584 Stringtown Rd, Grove City, OH 43123, USA

Category:	Eye Care Center
Address:	1584 Stringtown Rd, Grove City, OH 43123, USA
Phone:	+1 614-871-4016
Site:	stores.pearlevision.com
Rating:	3.5
Working:	10AM–7PM 10AM–6PM 10AM–7PM 10AM–7PM 10AM–7PM 9AM–5PM Closed

Location

Photos 11

Reviews 11

Mike Jaynes

This is for Pearle Vision on Stringtown RD in Grove City, no experience with other Pearle offices. First I`m not sure what another reviewer means by "up-charging". If you mean they charge more for something than they paid, well yeah of course they do. I know my business does, and that is how my family can afford to eat. Anyway, I was honestly a little skeptical to try a "chain" optometrist due to bad experiences from others in the past. I normally visit a more established local doc but they were scheduling a month out for contact lens fittings. Meanwhile I was anxious to try contacts and Pearle got me in the door in 3 days. Turns out I was very impressed with Dr. Bartholomew and staff. He seemed to have a very thorough exam, probably even more so than my regular doc. But I still would not be writing this review if I were not so struck by how patient Dr. Bartholomew was during my very awkward time of putting in contacts for the first time in his office. I spent an hour struggling with those stupid things and he just smiled and took it like a champ. Congratulations on watching my crazy ordeal and making it seem perfectly OK. It really helped my confidence that I made the right choice. A month later, my Rx is spot on and I love wearing contacts. And no more spending an hour in the morning - takes about 2 minutes to put them in. Thanks Dr. Bartholomew!

Kalei Chandweezy

No professionalism when dealing with customer service. The guy that made the mistake of charging my wife $170 for glasses and forgot to place the order was very apologetic to us, but whomever answers the phone needs to find a job as a ditch digger. Multiple times she called trying to figure out when her glasses would show up after 3 weeks of waiting, and her order never existed but the insurance claim and transaction did. She snarkingly tried to tell her that she may have paid for something else, but VSP covers 100% of the exam and she didnt get contacts... what else could she have paid for? If you want new glasses go somewhere local, and not a franchise that hires youngsters who have a lack of an understanding of customer service, and as a individual who literally kills himself as a supervisor customer service based industry I would be canning anybody who would make a mistake and then get snarky and blame the customer for our mistake.

Daniel Sutton

Not for sure what everyones problem here was but Im from out of state and I came up here and visited. I visited this office for my yearly exam because Im in Columbus twice a week and the staff here was very accommodating and very nice. The Doctor was hot also lol. They had a very rude customer who called em up on the phone and started making all these demands on what he was wanting and what they was gonna do. If it had been me I would of told him to go fly a kite but I was really surprised on how they accommodated him and worked him into there schedule. They are very professional at this store and I would recommend them to anyone.

Ashley C

Terrible experience. They made a mistake getting my glasses which I understood. But what was upsetting was that come to find out they lied about my glasses that I had to wait a freaking MONTH for AND that I already paid in full for. It wasnt even the correct pair!!! So awful. They just tried to make it look like my old ones. I tried calling several times and they were purposely ignoring my phone call! 170 bucks down the drain. Very unprofessional and annoying. Will never go back. So pathetic stuff goes on like this....

US Journalist

Been going seven years and have seen four Optemetrists go through the Stringtown office. I have never had a bad experience. As with any Optometry Practice, make sure you explain everything you know about what you want and the coverage(s) you have. They also do price matching on all contact lense prescriptions! I find amazing deals online and save a hundred or more on my annual prescription. -David B.

Laura Chambers

I am not a fan of the eye doctor. I get anxiety about the entire process. These ladies made me feel so comfortable. The front desk person was so warm and inviting. The eye doctor was super informative and laid back. The person helping me pick out my new frames was so helpful and fun. I 100% recommend this Pearle Vision. They may have changed my mind about disliking the eye doctor.

rebecca carl

I was able to get an appointment within a few days of asking for one. The staff was very helpful and kind. Im not a fan of doctors visits in general. But the ladies at this store were very respectful and kind. Dr. Bower was very informative and made the entire visit relaxing. I will definitely be back for my next eye exam.

JaQualia Leonard

Mostly good. Just irritating when the staff gives you incorrect info, then you spend 30+ mins on the phone with the insurance company only to find out you were right and the staff at PV was wrong. Otherwise, no complaints.

Kevin Gee

They made an eye appointment for me and after leaving work early to go I was told there was no Dr, that she was on a plane. Today I receive an email stating I missed the appointment....

Colin Palmer

Ashley is awesome! Very friendly and great customer service!

Kim Hill

They up charge everything!