Legacy-GoHealth Urgent Care

Reviews 6

KU

Kun Lee

If I could I would put -10 stars for the current staff here now it has been a disgusting experience from the nurses in front in a "Helpful" mood meaning they were dull didnt wanna help and i can hear them sighing seeing a customer walk in to "help". but the worst part is there process with having to see a particularly negative nurse upfront with a horrendous attitude like she didnt wanna see me to then a student of Physicians assistant which i was ok with who actually did a good job with listening to my immediate concerns but the worst is yet to come. after 30-45 minutes she said I will get the physician now I said great. then I see another nurse taking same vitals as previous nurse.... who again poor attitude I asked her a question and she answered in short and nodded me off. she takes a culture sample tells me 5 minutes and physician will finally see you.... 15-20 minutes go by! i hear them talking about plans and other things out my door. till i FINALLY GOT OUT TO ASK FOR BATHROOM the PHYSICIAN GETS UP AND SAYS OH IM SORRY I WILL SEE YOU AS SOON AS YOU GET BACK FROM BATHROOM. I HAD TO PHYSICALLY GET OUT OF THE ROOM TO CREATE SENSE OF URGENCY. I finally see the Physician and she writes me off for the poor process I addressed to her and she just writes me off with some long winded justification for why she basically didnt wanna see me and when she did after 2 hours later told me she cant help me with damn near anything... I finally asked for a note for time off I took to address a concern and she says due to laws and this and that again to get any kind of help from this staff was like pulling teeth when she tells me shes taking culture for my test and may take a few days to see if theres immediate threat and im saying I have been dry heaving daily I wanna take a few days to monitor this to get results back. My advice you want help see primary care doctor avoid the blonde physician assistant and the unhelpful nurses i feel bad for the student she did an excellent job at listening to me but the rest of the whole staff I SHOULDNT HAVE TO WAIT 2 HOURS AND MAKE MY PRESENCE AND TIME KNOWN THAT I NEED TO BE ADDRESSED IF YOU SAY 5 MINUTES YOU SHOULD BE IN 5 MINUTES. thank you. Never ever going here again please avoid this place like the plague may actually save your life. Update Went to Zoom+ Care on Evergreen parkway in tanasbourne saw melissa and they gave me correct diagnosis with prescriptions to help with my problems and elaborated on what is going on instead of NOTHING that legacy provided. Turns out I have Post nasal drip caught as well as G.E.R.D two prescriptions that will return me to work feeling up to speed as well as diet plan to prevent the symptoms from recurring and trigger foods that will help with long term prevention. Again avoid this place thank you wanted to give an update after literally going to two providers such a shame Legacy Go Health is so worthless now.

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KR

Kristin Rosenberger

Went in with a fever and major body aches. Told the doctor, or whoever I saw, that Im breastfeeding but Ive never had mastitis before so I dont know what to look for. She said that "you would know". Only tested me for flu, which came back negative, however, still prescribed Tamiflu. I was still unsure if it was mastitis or not, I was in too much pain to take off my clothes and check on my own. Went to the pharmacy and luckily was told by the Pharmacist that the prescription may not be worth the risk while I was breastfeeding. Its expensive! And only takes one day off of flu symptoms while the drug isnt proven 100% safe to take while breastfeeding. I dont end up getting it after being explained the facts surrounding my situation. Wish the urgent care would have told me it wasnt proven safe for me and that it would only take ONE day off of flu symptoms. I get home and carefully take off my clothes due to the pain and its completely obvious that I had mastitis!!! I had to wait over 12 hours to get antibiotics from my Dr!! Had this urgent care clinic taken 5 minutes to check I wouldve had the antibiotics that night! They work and begin to take away the pain within hours! Very very simple miss on their part and I was left feeling miserable and in a lot of pain for hours longer than I had to! I received a text from this urgent care asking what experience was and since it was poor, the response back was that they would get back to me to discuss. Ive waited almost 3 weeks and no one has contacted me. I will make sure to locate another urgent care in my area to go to because if they miss something this easy, then what else are they not capable of?

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SI

Sid

I was experiencing some discomfort with my health, and my doctor told me to go to urgent care to get the quickest care. I went to this website and saw that you could book an appointment! (It was even 20 minutes from the moment I saw the site). I booked my appointment and showed up in time. When I came to the front desk a medical staff seemed to be a bit flustered and occupied and it took a while to get all my information in. When I finally came inside to see the doctor, a nurse did my vitals and was very attentive. The MA was very efficient and addressed my concerns. She diagnosed me with tests they provided at the clinic and I got the care that I needed. I feel they treated me really well, and was super precise with their decision making. I highly suggest this place if you are looking for quick and efficient care.

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jamie hopkins

This girl pace was awesome. Ive had swollen tonsils for 2 weeks and heavent been able to eat, sleep, and towards the got to the point where I couldnt even drink water. I had been taking antibiotics from a previous apt with my primary dr that I just got worse after taking them. Plus I had a fever and started vomitting which is extremely painful to do with swollen tonsils.They gave me a shot and got the swelling down within 10 minutes. I waited less than 10 minutes. The nurse that checked me in was very friendly and Dr Aaron was absolutely amazing and helpful. I will def be going back in the future. Thank you for the wonderful experience! I am now able to eat and started feeling better in less than 24 hours of my visit

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CH

Chris Kisio

Well I arrived at 8am as per their hours of operation. No one was there and door was locked. I called and spoke with a woman that was pretentious and rude. She then came outside to speak with me and told me I had to wait for someone to show up to register me and they werent sure when they would be getting in., and " they are human" whatever that meant.! After that she told me to go to another location! Very rude and not accommodating in the least. Will never be going there and I hope u dont either!!

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JA

Jason Brunson

Much preferred over providence urgent care. Better records. Staff and care are much more experienced. I hadnt eaten for days, I kept vomiting. Coughing and wheezing for two weeks. Providence urgent care kept referring me to the Er. The Er would find nothing wrong. I tried go health at the advice of my surgeon. Go health discovered zofran wasnt taking care of my nausea. They changed medicine, and today i can eat and keep it down. I want everyone to know this clinic is great.

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