Category: | Veterinarian |
Address: | 6108 Carlisle Pike #114, Mechanicsburg, PA 17050, USA |
Phone: | +1 717-766-5535 |
Site: | goodhopeanimalhospital.com |
Rating: | 4.3 |
Working: | 9AM–7:30PM 9AM–7:30PM 9AM–7:30PM 9AM–7:30PM 9AM–6:30PM 9AM–12:30PM 10AM–2PM |
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Bryn Gibson
The only reason I give this place two stars is because Dr. Meekes is fabulous! Now, the down side is - that place is money hungry!!!! I decided to take my dog here because the vet my grandmother takes her vet to Dr. Mimnaugh ( who is beyond amazing) has a waiting list and my pup had an ear infection that needed taken care of ASAP! Now at Dr. Mimnaughs or even most other vet offices, if you have a pretty large vet bill they let you pay it off over time. Not here!!!! Here they will only let SOME clients pay over time. The first time I came here in front of me at the desk a lady was there with an adult dog and a puppy, and was told she had an outstanding balance from last time and was asked if she wanted to pay it now or later. I paid my first visit $165.00 in FULL! Now please note I am a college student. I used to live in SC and take my dog to a completely AMAZING vets office for only $42.00 a month which included unlimited office visits, neutering, a microchip, yearly vaccinations and 24/7 emergency access. So I was more than a little thrown back when my first visit was $165.00 which was supposed to include a free nail trim which they NEVER did! They told me after his initial first visit they wanted him to come back in two weeks for a re-check. My grandmother (the one mentioned above) said that if they charge me for a revisit fee to tell them that I shouldnt be charged that. Mimnaugh, a vet with a waiting list for crying out loud doesnt charge that because the client isnt the one making the appointment, the vet is! So I went back and for the revisit, a heart worm blood test (which they kind of guilt tripped me into agreeing to to begin with), and three shots cost me $215.00!!! Now to me that is a little bit asinine. At the time I could probably only pay $80 of that bill until my paycheck came in the following week. I explained to the lady at the front desk my situation and she said, "sorry you have to pay in full." I told her to ask management if they could consider it and they said the same thing. I asked her what I should do and she tried to get me to sign up for a CREDIT CARD! I said no. Flat out no!!!! I shouldnt have to sign up for a freaking credit card for my pet to get care! So I ended up just leaving a check there as a qua lateral with them. I got a phone call and voicemail the next day of them saying that if they dont receive payment in two days they will not see agree to see My dog again! Then they left another what I call unprofessional voicemail saying to either make a phone call with a credit card to pay the balance or just "drop off the cash!" ARE YOU KIDDING ME? Obviously all they honestly care about is money! So unless you want to spend an arm and a leg for each vet visit even if its just a routine checkup - DONT go here! Shady.
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David Nissley
My wife and I have been taking our Shetland sheepdog, Molly, to Good Hope Animal Hospital for a few years now. Ive had so many good experiences there, that Ive decided to stop procrastinating and just sit down and write this review. There are a lot of little things I like, of course. Theyre ultra-convenient, they can usually get me in pretty quickly when I need to, and I normally dont have much of a wait, if any. Though, Im not too bothered if I have to wait a few minutes, because Ive come to realize that they do have emergencies to attend to from time to time. (It happens, and its understandable. Its a medical facility, after all, not a fast-food restaurant.) I also like that the technicians and the vet (Dr. Heidecker) take time to address my questions and concerns. And they think ahead, too. Theyve given me a lot of advice on preventive care so that Molly lives a happier, longer life. I appreciate that they give me tips to prevent problems, even though it means I probably wont have a need to visit them as often. And I suppose that right there says it all. Theyre obviously more concerned with the health of my dog than they are the health of their bottom line. Even when it comes to treatments or procedures, theyve always explained my options and given me choices. Ive never felt like anything was being pushed on me. And speaking of the bottom line, if youre reading this, you might also be interested in their pricing. Ive used other vet practices in the past, and what Ive seen is that Good Hope is not the cheapest place, nor is it the most expensive. Theyre somewhere in the middle, which I think is just right. I worry when a business doesnt charge enough - I worry that Im getting inferior service. (As they say, you get what you pay for.) But naturally, I dont like paying the most either. So, Ive found a good balance with Good Hope. But truth be told, Id still take Molly there even if they were the most expensive. Our dog is part of our family, and the care she gets there is well worth any price. There are many other positive things I can say, too, but I dont want to write a book here. Overall, Id say that if youre looking for quality care at a reasonable price, and if you appreciate warm, down-to-earth people who will treat you and your pet exceptionally well, youd be hard-pressed to find a better vet practice than Good Hope. I recommend them to everyone I know.
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Kristy Sersch
Good Hope has been our vet since we got our dog Luna. Luna has had the best vet care possible thanks to good hope. On December 19, 2016 Luna began walking with a limp. We were unsure of what happened however we could defiantly tell that she was not feeling well. A trip to the vet revealed that Luna had torn her ACL and needed surgery to repair the damage. I was in complete shock to know that she needed surgery, then the financial aspect kicked in. I did not know what to do as we were in no position to afford this surgery. I had even thought about putting our not even 2 year old Pitbull down because I was so overwhelmed with panic and what we were going to do. Thanks to Good Hope and there Paws for Hope Fund our dog was able to receive the surgery she needed. We were able to pay a SIGNIFICANTLY reduced cost for the surgery. If it was not for this program I dont know where we would be today. Dr. Heideckers team is wonderful! Thank you Dr. Heidecker for your donation of surgical time for Luna. Heather thank you for helping me get through this very difficult time as well as all of the other staff members who have helped with Lunas care. If you are looking for excellent quality vet care with compassion, caring and kindness Good Hope is the one! There is no other vet that I would trust in the care of my dog.
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Bee Street
the most wonderful animal hospital ive ever been to! my cat Bishop is suffering from kidney disease and a little while ago, he needed IV fluids to get his kidney values down. he was so dehydrated that all the stool in his colon and GI tract were dried up and he couldnt pass it on his own. Dr. Amy Leach and the wonderful technicians of Good Hope got the stool out and brought his kidney values back from the brink. theres no doubt in my mind that he wouldnt be here with me today were it not for their expert skills and knowledge. Dr. Weekes, another of the Good Hope doctors, got my other cat Bumble back on his feet after he was afflicted with a fever of unknown origin. he was thoughtful and caring and kept in communication with me every step of the way during Bumbles hospitalization. you can trust these folks with your beloved pets, and the prices are great for the level of care your pet will receive - the very best! and as far as the ex-employees review is concerned, shame on you. your personal experience does NOT speak to the level of care and professionalism that I and my pets received (and clearly many other pet owners too) - and its mind boggling that you would choose to complain about your employment in a place where people share their experiences as clients.