Category: | Animal Hospital |
Address: | 12850 Grant Rd, Cypress, TX 77429, USA |
Phone: | +1 281-320-9339 |
Site: | glenwoodfallsah.com |
Rating: | 4.6 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 8AM–1PM Closed |
CH
Christine Martin
Established patients only We had an appointment as two new patients today at 4pm so my husband arrived a little early. He was kept waiting for 45 minutes with no explanation. He left at 430pm. When I called at 5pm to find out why he wasnt seen they told me they didnt have an available room and that when they came out to get him at 430, he had already left. Yet the people who came in at 420 pm were taken back no problem and not left to wait. Very disappointed in the front office and their communication. I even went the extra mile this morning to email over all my pets records and my information so they would have complete records. They are right around the corner from my house too. Oh well, I guess they have enough money from their existing patients and arent interested in any new ones.
AS
Ashley Keith
Ive been taking my 6 y/o Sheltie here monthly for the last 3 years with no complaints whatsoever. The ability to drop off your dog at 7am and pickup 6pm fits my work schedule beautifully. They also can combine grooming and vet visits & will call you if any consent or problems arise. I normally pay 60/month for grooming, 200/year on trifexis pills, and 1-2 regular vet visits with checkups/shots. I believe the most important aspect is that my dog is happy going and coming home from Glenwood. Hell walk straight in from the car, be friendly with the nurses (hes very shy around strangers, so this is a great sign for me) and sometimes fights me to leave. He hasnt come home sick and has stayed in perfectly good health. Even if you spend extra for some peace of mind, I would highly recommend Glenwood Falls.
BR
Breanna Odom
When I rescued my first dog Ellie I was taking her to Preston Wood. They misdiagnosed her several times and I spent over $1000 there. I lived close to Gleenwood Falls at the time and decided to take a chance (3 years later and I am still using them!). Dr. Derrick is awesome and figured out what was wrong with her in 1 visit. I recently rescued another dog and she came with a hernia. They took great care of her during and after the surgery. They even called me a couple days after the surgery to check on her. My pets are my babies and I gladly drive 45 minutes to this clinic because they take such great care of my dogs. I highly recommend this clinic to any pet owners.
SO
Sop Kim
Just wanted to thank the team at Glenwood Falls for making my first experience wonderful!! My wife found a stray pup about 4 weeks ago and decided to keep her as a new member of the family. I currently have a Vet, but have been looking to change for sometime now. Im looking for an office that can make my dog and I feel welcome. I believe the search is over. Since we have a new addition to the family I knew I had to get her vaccinated. I drive by Glenwood on a daily basis and figured why not try them. The experience was great from the first phone call to the checkout. The staff is kind and friendly and having a smiling face. Looks like I found my new Vet!!!
IR
Irene Davis
I have no idea how anyone could not LOVE this animal hospital!! Im 60 years old and have had animals all my life. And I can say without a doubt that Dr. Derrick and his staff are the best vets that have ever cared for my dogs. If you want compassion and caring then this is the place for you. Dr. Derrick will listen to your concerns and will talk to you. He doesnt rush out the door. My twins, Hope and Loco, love him as do I. I drive by several vet offices that are closer to me to go to Glenwood Falls. If you want the best care for your furry babies then this is the place for you.
VA
Vanessa Gajewski
Only place to take in our sick doggie at the last minute on a Saturday w/o an appointment and being a new patient. Everyone there was very loving and caring! The vet actually got on the floor w/ our dog which is something I have NEVER seen at a vets office. Our dog was calm and relaxed and not scared to be there at all. The vet even answered all of my sons questions and asked if he had more!!! VERY HIGHLY RECOMMEND THIS PLACE!!!! The staff is EXCELLENT they have made a lifelong customer. THANK YOU!
A
A Private User
Have been taking our dog here for nearly 8 years. While the vet services are fine, the cost of prescription drugs is absurd. Drugs are two to three times the price you can get online. While they do price match, they make you jump through hoops and will do anything to avoid the price match. Our dog is very old and wont be around much longer and when that happens we will be thrilled not to have to deal with these people again! CROOKS when it comes to drugs.
GA
Gale Meowday
I have been a client at Glenwood Falls Animal Hospital since they opened in 1998. I absolutely cannot say enough good things about all the veterinarians & staff who work there. They are all compassionate, professional, efficient & knowledgeable. Dr. Derrick is an amazing veterinarian! I love this place & trust them unconditionally with my pets!
CO
Columbusbabe Brown
I love this animal hospital! Dr. Derrick and the staff are incredibly warm and friendly and know me and my two dogs by name, even though Ive only been going there two years! I highly recommend them! My elderly Pom has a serious medical issue and I have been very lucky to still have him with me, which is in no small part to Dr. Derrick!
A
A Private User
I brought my dog in for a check up and rabies shots. The whole staff welcome me and my dog like they know us for a long time. They gave him treats and water to cliam him down.Cause it was his first time there. Also We got Customer service, and found are new place for shots and rabies. THANK YOU FOR EVERYTHING
A
A Private User
I started taking my dog here a year ago and they are great. Everyone is very helpful, they are great with Lila and very patient with her (which is difficult at times because she can be a handful!) I love them and have recommended them to all of my friends.
JI
Jim Van Hooser
These are great folks. Weve been using them for our dogs for a while now and always find them to be sincere, friendly, and compassionate. I wish I had found them sooner.
LY
Lynda Meyer
Compassionate care. The office is well-managed. Ive been using them for 11 years and highly recommend them for both veterinary and grooming services.
D
D LOCKWOOD
Outstanding vets and staff. Excellent emergency attention for our white German Shepherd. Groomer very good also...
EL
Elizabeth Steele
They got us in same day as new patients when our cat got sick. They are amazing and we will be long-time customers!
AN
Anita Snyder
I take both of my dogs here for vet services and grooming. Wonderful vets and support staff.
KI
Kipp Jones
Newly renovated, clean facility. Courteous employees appear to love what they do.
AM
Amy Pommier
Clean, accommodating, great staff/docs, great surgery prices
MI
Michael Martin
This is the place weve been bringing our dogs for years
DI
Diana Chavez
Our new vet! Love the office and vet staff!
CA
Carolyn Parker
Great Vet and clinic
MA
Marie Paugh
Love this place.