Related: | options behavioral health hospital reviews |
Category: | Mental Health Clinic |
Address: | 3101 S Austin Ave, Georgetown, TX 78626, USA |
Phone: | +1 512-819-1100 |
Site: | georgetownbehavioral.com |
Rating: | 2.2 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
KE
Kelly Witcher
Alright, I just got out of here yesterday. Was here from the 17th to the 31st for depression/suicidal thoughts. I was on the general psych ward. First off the food, its not terrible. Its better than school cafeteria food, but set up the same just better. They give you snacks of fruit and granola bars and nutri gran bars and rice krispy treats all day long. You could drink juice and coffee all day. Plus they have an ice/water machine. In the morning, you wake up and go to breakfast around 8. At 845 they go on a smoke break. When they come back, you have a community meeting and medications. At 10 they have activity therapy which was fun. We played family fued, janga, blurt, and other kinds of fun stuff but in a therapeutic twist. At 11 was another therapy group which was different everyday. 12 was lunch. 1245 was smoke break. 1 was another group. 2 was outdoor time. 3 was a mental health group. 345 was gym time which also had an outdoor patio. 5 was dinner. 545 is smoke break. 630 to 8 was phone calls. It kinda sucks we could only make one ten minute phone call at night per day. I hated that... I wanted to call more than one person... we need family support in this and it was hard to get it... 8-9 was journal and night meds. 9-1030 was hygiene, which could also be done before breakfast. 1030 was lights out. Oh and at 8 was another smoke break. Visitation was only 2 hours a week. Sunday and Wednesday from 630 to 730. I missed my family and needed their support again. That should be changed to have more. My doctor was santana. She was amazing psychiatrist she really cares. All the therapist were great except nick was too depressed and it showed and he admitted it when we asked.... the nurses and med nurses were all wonderful and sweet. The great amazing mental health techs were amy, shkara, kristy, taylor, and tyrah. Dee and Donna were horrible rude and disrepectful. They treated us like children locked in a prison and like were incompetent. They rolled their eyes and got mad when we needed them to do something. Were psychiatric patients we needed a little compassion and empathy and got none from them! We called them the warden. The only other problem besides phone time, visitation, and the couple of horrible techs was those horrible techs kept our doors locked 247. I hated asking to go to the bathroom. Im not 2 years old. And it was degrading especially when they got mad and wanted me to just hold it. The good techs left them open except during meals. Also you need a bathroom during lunch so we dont have to hold it. Otherwise this place was really great. Any super crazy people were on a different unit so it was mellow and all the patients connected. Good place besides Dee and donna, phones, and visitation, and locking the doors. I would recommend anyone to go here
GG
GG The Rapper
This place is terrifying. I never spent the night there because right when I got there, I heard a lady on drugs screaming about how she was dying. Please keep in mind that I was extremely suicidal, very anxious, and was terrified to leave my parents for the night. They finally checked us in, and brought us into the waiting room. I was in the tiny room for about an hour with adults who were on drugs. One disturbing experience for me is that I was sitting there terrified, and a grown man turned to me and asked me what I was there for. I said "I dont know" or something like that because I was very uncomfortable, and he began to tell me all about him trying to shoot himself in the head. It freaked me out and I had an anxiety attack right there. The hospital is bad at separating the crazy people from the suicidal people. I went into another room because I couldnt breathe in there, and the crazy lady on drugs just walked right out of the waiting room into the middle of the hallway where the therapy rooms are. I couldnt believe that she was able to just walk around screaming like that, and the staff did nothing to stop her. When I finally got checked in after waiting for 5 hours, the nurse asked me a bunch of questions. After I was done answering her she agreed that I needed to stay there, and told me that I was going to stay in the same room as 12 other teens, some of them boys. That freaked me out a lot. When you have a ton of anxiety and really want to die, you dont want to sleep in the same room as 12 other strangers just like you. She also told me one of the girls in there was a bully, and that freaked me out. I finally convinced my parents that I could not stay there because of how scared I was, and they took me home. Georgetown Behavorial Hospital didnt do what it was supposed to do for me, which is to ensure that Im safe. It just made me scared, and I wasnt able to get the help I needed because of how badly run the place is. Please dont go here. Other hospitals may be pretty crowded, but you probably will have to wait the same amount of time and if you need help then you should get the best possible.
CA
Cassidy Schap
This place is horrible. I was there for six days, and I saw a therapist once for 10 minutes. The supervising doctor was nowhere to be found, so I only saw the practicioner. I was on a lot of medication when I got there, and he immediately made abrupt changes that were bad for my health. Because a lot of my medication is "as needed", I had to request it when I needed it, and every single time the nurse made me feel like a junkie who just wanted drugs. I also had to get a doctors order for neosporin, Chapstick, and cotton balls, of all things. Since he was only there for two hours in the morning, I never got any of those things. This place made me feel unsafe, because there was no separation between high functioning and low functioning patients. On my last day, a consistently violent and erratic patient ripped the fire extinguisher box out of the wall, threw it at someone, then broke the glass and used the extinguisher like a baseball bat. Luckily, no one was seriously injured because most of the unit was downstairs on a smoke break, but when we got back upstairs, that patient was just walking around unrestrained in the common area of the unit. They made no attempt to keep him away from us for our safety. At no point was I even allowed to take supplements like D3, even with lab results to show how deficient I was. They wouldnt give me my birth control for three days, and then when I told them I always take it at night, they insisted on giving it to me in the morning. Bottom line, do not go here or advise anyone you care about to go here. They violated my patient rights by not letting me go when I signed a discharge request, even though I had a copy of the bill of rights in my hand. My only option was to go AMA, against medical advice, which meant that my insurance wouldnt pay for it. At $2200 a day, that really left me with no option but to pretend to be happy and docile until the doctor agreed to let me go, and even then, he tried to keep me for two extra days. Only once I left was I able to get the help I needed.